Note fondée sur 874 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,7 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juin 2024 sur Expedia
awful place. A/C not working. Wouldn’t recommend
Commentaires de Gestion de l’hôtel
28 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Charles,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6
par un voyageur
Publié le 19 sept. 2024
Affordabl
par un voyageur
Publié le 29 juin 2024 sur Expedia
They were short on staff. Was able to barely check in but when I went back to the front desk to ask for toiletries, no one was there and I waited over 5 minutes to see if someone would come out. Bed was extremely uncomfortable and had stains on parts of the comforter.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kaiser, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Kaur J. #team6
par un voyageur
Publié le 27 juin 2024 sur Expedia
par un voyageur
Publié le 27 juin 2024 sur Expedia
Dirty ; motel will never use that again,pesticyed smell
Commentaires de Gestion de l’hôtel
28 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Johnny,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 27 juin 2024 sur Hotels
The worst experience ever! I had to contact you all about it. No AC in 90+ temperature. No accommodations by the staff. Told to leave the window open. Staff didn't care about my safety concerns.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Felicia, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Kaur J. #team6
par un voyageur
Don’t stay here in summer
Publié le 26 juin 2024 sur HotelsI wouldn’t stay here in summer; AC barely worked. It gets hot in Grand Junction over the summer. They gave us a fan but it just blew hot air around. Staff was nice and the room was clean. I realize it is a budget motel but most budget motels have AC that works
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team , Gestion de l’hôtel
Hi George, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding.Kaur J. #team6
par un voyageur
$40 room not $150
Publié le 24 juin 2024 sur HotelsIt would have been a good $40 per night room, but NOT worth $150. Remodeling was a new shower. Floors are falling apart. I couldn't tell if the sink was dirty or just old stains.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rick,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 24 juin 2024 sur Expedia
There was a heavy rainfall the room was flooded with rain. We asked the staff if they could come clean it up. They brought us towels and told us that it was not their job to clean that room so we ended up doing it ourselves. The pool was full of LG and they were cleaning it out at the time so the pool was unavailable for the three days we were there Were pretty dirty chairs and trash all around.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Monique Renee,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
par un voyageur
Publié le 23 juin 2024 sur Expedia
