Note fondée sur 402 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 déc. 2024
Staff was Great!
Commentaires de Gestion de l’hôtel
16 déc. 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for the 4 stars ! We hope to see you again !
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Dogs barking at 6 am. No hot tub. Very pricey for one night.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Thank you so much for the feedback! We are sorry the stay didn’t go better, and we hope to host you again!
par un voyageur
Publié le 11 août 2024 sur Expedia
Nice functional stay for a transiting flight overnight.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par SR, Gestion de l’hôtel
Thank you so much for the feedback and review!
par un voyageur
Publié le 8 août 2024 sur Expedia
We had to leave property early as the dogs next to us were barking constantly.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par SR, Gestion de l’hôtel
We are so sorry to hear that there were noise issues during your stay! Our sincere apologies!
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par SR, Gestion de l’hôtel
We are so sorry we didn't offer you a better stay. If there is any feedback you can provide we would love to share it with our team. Please reach out to the property directly if you have the time. Thank you!
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Great little place. Had beetles in the bathroom and the desk clerk was asleep. Took me while to wake her to check out.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par SR, Gestion de l’hôtel
We cannot apologize enough for the issue you encountered with the staff. We have addressed that and thank you for bringing it to our attention! We hope we have another opportunity to host you should you return to the area!
par un voyageur
Comfortable
Publié le 6 juill. 2024 sur HotelsVery comfortable. The complimentary breakfast was great. Unfortunately the pool was under construction. Very kind staff. Had everything we needed
Commentaires de Gestion de l’hôtel
11 juill. 2024 par SR, Gestion de l’hôtel
Thank you so much for staying with us and for the feedback! We are hoping to have the pool back up very soon!
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Nice large clean room. Nice full sized refrigerator. We would stay here again. We enjoyed the nice breakfast.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par SR, Gestion de l’hôtel
Wonderful! So gald you enjoyed your stay!
par un voyageur
Publié le 29 juin 2024 sur Expedia
I am vI am very disappointed with their properties. The brand has completely failed to uphold the standards it once had.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par SR, Gestion de l’hôtel
Thank you for the feedback and we are sorry that you didn't enjoy your stay with us. We would love to hear what we could improve on if you can reach out to a manager on property. Thank you!
par un voyageur
This property needs some love.
Publié le 16 juin 2024 sur HotelsI have stayed at this specific property over the past several years when seeing family. I also have chosen R.I. over every other offering in locations across the U.S. We arrived in late afternoon/early evening and it was 102 degrees outside. The host ( who was nice) put us on the top floor at my request for low noise. Our room was 78 degrees and after a period of time it became clear that the ac didn't work. The host was responsive and moved us directly across the hall where the temp was 88 degrees. But the ac finally worked and it cooled down. I have had this same issue at this property before. The ac is not responsive & once it cools it is too cold. This property is getting rough around the heels-carpet worn, scuffed areas along walls. But the beds were and still are horrid. It is as though they haven't been replaced in years. I left the property after 2 planned nights but had a reservation to return again after a couple of days. I cancelled it and will not plan to stay at this site again-though many RI's are just great.
Commentaires de Gestion de l’hôtel
16 juin 2024 par Hotel manager , Gestion de l’hôtel
Thank you so much for the feedback! We are sorry the stay didn’t go better. Luckily a lot of the things you mentioned are actually in the works but we apologize we didn't have them during your stay.
