Note fondée sur 704 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
77 % des clients le recommandent
3,8 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 19 avr. 2024 sur Expedia
Employees are nice and welcoming. Stove available but we had to buy utensils, plates, pot and pan to cook.
Commentaires de Gestion de l’hôtel
19 avr. 2024 par management, Gestion de l’hôtel
Christophe , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
2 sur 5
par un voyageur

Publié le 1 sept. 2022 sur Expedia
Pas grand chose
Commentaires de Gestion de l’hôtel
8 sept. 2022 par Manager , Gestion de l’hôtel
Thank you for your review
4 sur 5
par un voyageur

Publié le 10 juin 2019 sur Expedia
Service rapide sans fioriture. Pas de déjener, ni e personnel de garde la nuit. Surveillance par caméra. l'hôtel est neuf et sans tapis. Propreté impeccable.
Commentaires de Gestion de l’hôtel
21 juin 2019 par SJ, Gestion de l’hôtel
Thank you for your feedback. We are glad you enjoyed your stay.
4 sur 5
par nathalie

Bon emplacement

Publié le 16 août 2015 sur Hotels
Bon emplacement mais apportez vos ustensiles, batterie de cuisine et votre séchoir mesdames
Commentaires de Gestion de l’hôtel
12 janv. 2017 par General Manager, Gestion de l’hôtel
Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.
2 sur 5
par un voyageur de Lakewood

Publié le 7 oct. 2024
I made a reservation for a handicapped accessible suite for my mom and I. This is the first time we have travelled since she became wheelchair bound. I reserved the suite with 2 beds way in advance because we needed some extra room, knowing we would probably be eating in the room to limit our getting in and out of the car so many times. The suite looked very nice and roomy. When we arrived, they had given our suite away, saying that happens when you book through a 3rd party site. (like Travelocity) I felt like Jerry Seinfeld in one of his episodes when he reserved a car. "But I made a reservation!" They ended up giving us a handicapped room, but it only had one bed. I ended up paying over 200 bucks to sleep on the floor as it was just a full bed, not even a queen. Had I been by myself I wouldn't have cared if they gave me a different room than the one I reserved But since my mom is in a wheelchair she has special needs. This is the first time this has happened to me, and I am really disappointed that we didn't get what I reserved. I specifically chose this hotel to get the special handicapped suite. Also, I had to sign several times that I would not be smoking in the room (which I don't smoke) but yet marijuana smoke was wafting through the hallways every time I exited the room. The floor was pretty dirty too. I walked around with bare feet and my feet turned black.
2 sur 5
par un voyageur

You get what you pay for.

Publié le 7 août 2024 sur Hotels
Place was sketchy. Put me in a handicap accessible room, that’s fine in concept , but it was a bad room. Handicapped guest especially shouldn’t be relegated to a poorly appointed space. No convenient table or counter, or seating. WiFi was very unstable, barely usable. Room lighting was almost industrial, no lamps or other soft lighting. Electrical outlets were difficult or not functioning But it was cheap. I suppose you do get what you pay for. Mine was a quick overnight stop so it wasn’t terrible ( and I’m a make do kind of guy) - but I’ll avoid Woodbridge in future unless I get backed into it.
Commentaires de Gestion de l’hôtel
29 août 2024 par GM, Gestion de l’hôtel
Dear valued guest thank you for your feedback.
2 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
The amenities are very minimal: no coffee maker, iron, or hand towels in room. However, the staff are very, very kind and friendly!
Commentaires de Gestion de l’hôtel
29 août 2024 par Dana GM, Gestion de l’hôtel
Dear valued guest thank you for your feedback. We will take this time to make improvements where they are needed.
2 sur 5
par un voyageur

Publié le 4 août 2024 sur Expedia
Rooms are very basic. Walls are thin with people coming and going all day and night. Not a quiet place to stay. Smells of feces and disinfectant throughout hall ways. For a cheap price. You get what you pay for.
Commentaires de Gestion de l’hôtel
29 août 2024 par GM, Gestion de l’hôtel
Dear valued guest thank you for your feedback.
1 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Expedia
I had paid for a reservation and they didnt hold my room. I had to sleep outside. This is completly unacceptable.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Management, Gestion de l’hôtel
Brit , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
4 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Management, Gestion de l’hôtel
Michael , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
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