Note fondée sur 379 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de COLORADO SPRINGS
Publié le 19 oct. 2024
Great reception! Beautiful view.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par WesternRiv, Gestion de l’hôtel
Thank you for staying with us and for your kind review. We are so happy you enjoyed your stay and look forward to welcoming you back to Grand Lake. Take good care and safe travels.
par un voyageur
Publié le 10 sept. 2024
We loved being right on the lake with amazing views. The staff was very friendly. The property and rooms were clean, but keep in mind it's an older motel. The bathroom was very small, which was fine for one night but would have been inconvenient for a longer stay. It was recommended that we eat at The Rockies across the street, but we sat there for 45 minutes after placing our order, while others who came in after us got served, and then the waitress couldn't remember what our order was supposed to be, so we left. In the morning we discovered that the mini-fridge was warm and my diabetic supplies (insulin) were barely still cool simply because my ice packs had saved them.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par WesternRiv, Gestion de l’hôtel
Thank you for staying with us and for your review. We are so sorry about the refrigerator. Staff is checking right now as no one has alerted us to any issues until this review. We are sorry about your experience at Rockies and are contacting their manager today. While we are glad your insulin was saved, we are so sorry that it happened. Take good care and safe travels.
par un voyageur
Great Motel on the lake!
Publié le 27 août 2024 sur HotelsGreat motel on the lake and by the main street with restaurants and stores. Older facility but in good condition and kept up nicely. Staff are very friendly and helpful.
Commentaires de Gestion de l’hôtel
28 août 2024 par WesternRiv, Gestion de l’hôtel
Thank you for staying with us and your kind review. We are so happy you enjoyed your stay and look forward to welcoming you back to Grand Lake. Take good care and safe travels.
par un voyageur de Vista
Publié le 23 août 2024 sur Expedia
It was a wonderful lake front location. The beds were comfortable and clean. The restroom, while outdated was very clean. We used the BBQ. The coffee was good, although not available until 8AM (otherwise instant.) an area of note: steps are required for even the 1st floor rooms. There is no ADA ramp. We loved it..stayed 4 days.....would have stayed longer if not for the cost.
Commentaires de Gestion de l’hôtel
23 août 2024 par WesternRiv, Gestion de l’hôtel
Thank you for staying with us and for your kind review. We are so happy you enjoyed your stay and look forward to welcoming you back to Grand Lake. Take good care and safe travels.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par WesternRiv, Gestion de l’hôtel
Thank you for staying with us and your review. We look forward to welcoming you back to Grand Lake. Take good care and safe travels.
par un voyageur
Publié le 18 août 2024 sur Expedia
Loved being close to town and right on the lake. Dated, but clean and comfortable and amazing views from every room. Very quiet and peaceful and close to beach and boats too.
Commentaires de Gestion de l’hôtel
18 août 2024 par WesternRiv, Gestion de l’hôtel
Thank you for staying with us and for your kind review. We are so happy you enjoyed your stay and look forward to welcoming you back to Grand Lake. Take good care and safe travels.
par un voyageur
Publié le 15 août 2024 sur Expedia
I worked with Carol at the front desk. What a wonder lady to represent your hotel. She worked with us storing our helmets and parking our motorcycle. Will certainly stay with them again. Wonderful “walk to everything” location.
Commentaires de Gestion de l’hôtel
15 août 2024 par WesternRiv, Gestion de l’hôtel
Thank you so much for staying with us and for your kind review. Carol is awesome and we are blessed to have her on our Team. We are so happy you enjoyed your stay and look forward to welcoming you back to Grand Lake. Take good care and safe travels.
par un voyageur
Disappointed!
Publié le 9 août 2024 sur HotelsThe young lady receptionist was superior.
The room was clean, but very dated and in dire need of a renovation. Bathroom-yuk! Bed-ok. For $240+ our 1 night stay was a rip off. I suppose because it is a tourist town, they can get away with it. We definitely will not go back.
Commentaires de Gestion de l’hôtel
10 août 2024 par WesternRiv, Gestion de l’hôtel
We are so sorry you were disappointed with your stay. We work hard to keep our property clean and well-maintained, and apologize that we did not meet your expectations. Take good care.
par un voyageur
Fun, old school motor inn with a great view
Publié le 3 août 2024 sur HotelsThis was a sweet motel in a fantastic location. I would stay here again.
Commentaires de Gestion de l’hôtel
4 août 2024 par WesternRiv, Gestion de l’hôtel
Thank you so much for staying with us and for your kind review. We are so happy you enjoyed your stay and look forward to welcoming you back to Grand Lake. Take good care and safe travels.
par un voyageur
Publié le 3 août 2024 sur Expedia
Older small motel but nice place to stay. Located on beautiful Grand Lake. Location is ideal as it is very convenient to the water front, restaurants, shopping and activities around town.
Commentaires de Gestion de l’hôtel
3 août 2024 par WesternRiv, Gestion de l’hôtel
Thank you for staying with us and for your kind review. We are so happy you enjoyed your stay and the location of our property. We look forward to welcoming you back to beautiful Grand Lake. Take good care and safe travels.
