Ratings based on 773 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Eugene
Posted Sep. 20, 2024 on Expedia
Overpriced. Just an ordinary motel room for $240 ??
Comment from Hotel Management
Oct. 1, 2024 by General Manager Harbor Inn Hotel, Hotel Management
Thank you for taking the time to leave us a feedback Salvatore. Our rates reflect the peak season in the area, but we understand your concerns. We strive to provide a comfortable stay and we are clear to communicate our amenities and services before our guests go ahead with bookings in our hotel. We hope you'll consider giving us another chance in the future.
by A traveller
Posted Sep. 18, 2024 on Hotels
It was as advertised - the self-check-in instructions were clear and accurate. I never saw any hotel staff and did not need to as the room was good.
Comment from Hotel Management
Oct. 1, 2024 by General Manager Harbor Inn Hotel, Hotel Management
Thank you for your review! We're glad to hear that our self check-in instructions were clear and that you found the room great. We aim to provide a smooth experience for our guests, and it’s great to know we met your expectations. We hope to welcome you back soon!
by A traveller
Posted Sep. 18, 2024 on Expedia
Good
Comment from Hotel Management
Sep. 23, 2024 by General Manager Harbor Inn Hotel, Hotel Management
Thank you for taking time to review your recent stay at our hotel Richard. We look forward to welcoming you back!
by A traveller
Posted Sep. 17, 2024 on Expedia
Upscale mattress and bedding. Supreme shower!
Comment from Hotel Management
Oct. 2, 2024 by General Manager Harbor Inn Hotel, Hotel Management
Thank you so much for your wonderful review Amy! We’re thrilled to hear that you enjoyed our lodging. We strive to provide our guests with the utmost comfort and quality during their stay. We hope to welcome you back soon for another relaxing visit!
by A traveller
Posted Sep. 17, 2024 on Expedia
Comment from Hotel Management
Sep. 23, 2024 by General Manager Harbor Inn Hotel, Hotel Management
Thank you for your review Yvonne. We look forward to welcoming you back!
by A traveller
Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Sep. 16, 2024 by General Manager Harbor Inn Hotel, Hotel Management
Thank you for the perfect rating Joshua! We look forward to welcoming you back.
by A traveller
Posted Sep. 15, 2024 on Expedia
Very noisy next to the bar that blared music all night. I understand you have no control over that but We shouldn’t have had to pay the price we did.
Comment from Hotel Management
Oct. 2, 2024 by General Manager Harbor Inn Hotel, Hotel Management
Thank you for your feedback Teresa. While we strive to provide a comfortable environment, we understand that external factors can sometimes affect your experience. We hope you'll consider giving us another chance in the future.
by A traveller
Posted Sep. 15, 2024 on Hotels
Comment from Hotel Management
Sep. 16, 2024 by General Manager Harbor Inn Hotel, Hotel Management
Thank you for your review Ryan. We look forward to welcoming you back!
by A traveller
Posted Sep. 14, 2024 on Expedia
Staff member Damari helped us make this a great visit. She helped us with check-in and was very pleasant and did everything right when it comes to customer service. 5 Star!
Comment from Hotel Management
Oct. 2, 2024 by General Manager Harbor Inn Hotel, Hotel Management
Thank you so much for your kind words Steven! We're thrilled to hear that Damari made your stay memorable with her excellent customer service. Our team is always here to assist and ensure our guests have a wonderful experience. We hope to welcome you back to our hotel soon!
by A traveller
Posted Sep. 10, 2024 on Hotels
It was nice and we had a great view of the harbor out our front window.
Comment from Hotel Management
Sep. 11, 2024 by General Manager Harbor Inn Hotel, Hotel Management
Thank you for taking time to review your recent stay at our hotel Nancy. We do have a good, central location in Grand Marais, and the view to Lake Superior is the best! We look forward to serving you again!
