Note fondée sur 732 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
Great location & view! Good value
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager Harbor Inn Hotel, Gestion de l’hôtel
Thank you for the fantastic review Teresa! We're thrilled to hear you enjoyed the location and view, and that you found it to be a good value. We look forward to welcoming you back for another great stay!
par un voyageur
Publié le 16 août 2024 sur Expedia
One of our favorite places. The grandkids really enjoyed the lake view and fun restaurants.
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager Harbor Inn Hotel, Gestion de l’hôtel
Thank you for your wonderful review! We're delighted to hear that you and your grandkids enjoyed the lake view and the nearby restaurants. It’s great to know that our place is one of your favorites. We look forward to welcoming you back for more memorable stays Tim!
par un voyageur
Publié le 16 août 2024 sur Expedia
The rooms are being remodeled. The beds were comfortable. The view is great! The owner was FANTASTIC!
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager Harbor Inn Hotel, Gestion de l’hôtel
Thank you for the fantastic review Jodie! We’re thrilled to hear you enjoyed the comfortable beds, great view, and the ongoing room remodels. It’s wonderful to know that our service made a positive impact on your stay. We look forward to welcoming you back and showing you even more improvements!
par un voyageur
Publié le 15 août 2024
Room could use remodeling/repair.
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager Harbor Inn Hotel, Gestion de l’hôtel
Thank you for your feedback and for the perfect rating Kathryn! We’re glad to hear that you had a positive experience, highlighting our cleanliness. We appreciate your comments about the need for remodeling and repairs and are continuously working to improve our facilities. Your input helps us make those enhancements. We look forward to welcoming you back!
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager Harbor Inn Hotel, Gestion de l’hôtel
Thank you for your review! We’re delighted to hear that you were pleased with our cleanliness, staff and service, and the property conditions and facilities. We appreciate your feedback and are always working to enhance our guest experience. We hope to welcome you back soon!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager Harbor Inn Hotel, Gestion de l’hôtel
Thank you for your review John! We’re pleased to see that you had a good experience. If you have any specific feedback or suggestions on how we can improve, please feel free to share. We look forward to the opportunity to make your next stay even better!
par un voyageur
Publié le 12 août 2024 sur Expedia
No frills but was safe and clean. I felt the price was a bit high for the amenities provided compared to other places, but I also realize tourism is big here and it is tourist season.
Commentaires de Gestion de l’hôtel
23 août 2024 par General Manager Harbor Inn Hotel, Gestion de l’hôtel
Thank you for sharing your thoughts Kim. We’re glad you found the property safe and clean. We understand your concerns about the price relative to the amenities and appreciate your understanding of the high demand during the tourist season in Grand Marais. We are clear to communicate our amenities and services before our guests go ahead with bookings in our hotel. However, we appreciate your feedback, and hope to welcome you back.
par un voyageur
Disappointing
Publié le 10 août 2024 sur HotelsLock box difficult to use. Torn screen door. Sidewalk outside room covered in seagull droppings. Ceiling fan had no blades. Thin blankets. No ice machine or on site office. Dreary feel.
Commentaires de Gestion de l’hôtel
29 août 2024 par General Manager Harbor Inn Hotel, Gestion de l’hôtel
Thank you for your feedback Brian. We’re sorry to hear about the difficulties you encountered during your stay. We take your comments seriously and we addressed the issues with the lock box and the torn screen door. We strive to provide a comfortable and pleasant environment for all our guests, and your input helps us improve. We hope to have the opportunity to offer you a better experience in the future.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par General Manager Harbor Inn Hotel, Gestion de l’hôtel
Thank you for the perfect rating Joel! We look forward to welcoming you back.
par un voyageur
Publié le 5 août 2024 sur Expedia
Need not say more, disappointed for the price.
Commentaires de Gestion de l’hôtel
25 août 2024 par General Manager Harbor Inn Hotel, Gestion de l’hôtel
Thank you for your feedback James and Victoria. We’re truly sorry to hear that your stay did not meet your expectations and that you felt disappointed for the price considering that we are in a busy season in Grand Marais. We are clear to communicate our amenities and services before our guests go ahead with bookings in our hotel. However, we appreciate your feedback, we take such concerns seriously and would appreciate any specific details you can provide to help us understand what went wrong. Please feel free to contact us directly. We hope to have the opportunity to address these issues and improve our service in the future.
