Ratings based on 910 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 7, 2024 on Hotels
Comment from Hotel Management
Aug. 9, 2024 by CityFlats Team , Hotel Management
Thank you for the review!
by A traveller from Northampton
Posted Aug. 7, 2024 on Expedia
Comment from Hotel Management
Aug. 29, 2024 by CityFlats Hotel , Hotel Management
Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot, and we’re delighted that everything met your expectations. We hope to have the pleasure of welcoming you back soon!
by A traveller
Posted Aug. 7, 2024 on Hotels
Comment from Hotel Management
Aug. 9, 2024 by CityFlats Team , Hotel Management
Thank you for the review!
by A traveller
Posted Aug. 6, 2024 on Hotels
Comment from Hotel Management
Aug. 9, 2024 by CityFlats Team , Hotel Management
Thank you for the review!
by A traveller from Waterford
Posted Aug. 3, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by CityFlats Team , Hotel Management
Thank you!
by A traveller from Northampton
Posted Aug. 3, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by CityFlats Team , Hotel Management
Thank you!
by A traveller
Posted Aug. 3, 2024 on Expedia
We had a good stay, the room was ok but the staff was great! Walkable to main downtown Grand Rapids
Comment from Hotel Management
Aug. 4, 2024 by CityFlats Team , Hotel Management
Thank you for the review! We appreciate you taking the time to do so. We also hope to see you on your next trip to Grand Rapids!
by A traveller
Posted Aug. 2, 2024 on Hotels
Comment from Hotel Management
Aug. 2, 2024 by CityFlats Team , Hotel Management
Thank you for leaving a review!
by A traveller
Posted Aug. 2, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by CityFlats Team , Hotel Management
Thank you for the review!
by A traveller
Posted Jul. 31, 2024 on Expedia
No refrigerator , had to ask for towels - would ask when we left for our event between 7:15am-7:45am would get back around 6pm, would have to ask again.
bathroom was ok, bed linen had stain.
Comment from Hotel Management
Aug. 2, 2024 by CityFlats Team , Hotel Management
Thank you for taking the time to share your feedback. We're sorry to hear that your room did not meet your expectations. Your comfort and satisfaction are our top priorities, and we regret that we fell short during your stay.We hope you will give us a try again!
