Ratings based on 785 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 15, 2024
very nice place to go and relax ,right of the expressway close to food.Very friendly staff.
Comment from Hotel Management
Oct. 15, 2024 by Hotel Manager, Hotel Management
Dear Mario,Thank you for your kind words! We’re glad you found our location convenient and perfect for relaxation. It’s great to hear that our staff made your stay even more enjoyable. We look forward to welcoming you back for another relaxing visit soon!Sincerely, Hotel Manager
by A traveller
Posted Sep. 1, 2024 on Expedia
air conditioner noisy and low water pressure
Comment from Hotel Management
Sep. 2, 2024 by Hotel Manager, Hotel Management
Dear Daniel,Thank you for your feedback. We apologize for the issues you experienced with the noisy air conditioner and low water pressure. Your comfort is important to us, and we will address these concerns with our maintenance team to ensure improvements are made. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future. Thank you for staying with us!Sincerely, Hotel Manager
by A traveller
Posted Sep. 1, 2024 on Expedia
Wonderful room, very clean and the staff was friendly
Comment from Hotel Management
Sep. 2, 2024 by Hotel Manager, Hotel Management
Dear Jennifer,Thank you for your wonderful feedback! We're delighted to hear that you found your room very clean and enjoyed the friendly service from our staff. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A traveller
Posted Aug. 31, 2024 on Expedia
Convenient location. Clean rooms. Good selection of breakfast items.
Comment from Hotel Management
Sep. 2, 2024 by Hotel Manager, Hotel Management
Dear Laurie,Thank you for your positive feedback! We’re glad to hear that you found our location convenient, enjoyed the clean rooms, and appreciated the good selection of breakfast items. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
by A traveller
Posted Aug. 30, 2024 on Expedia
Comment from Hotel Management
Aug. 31, 2024 by Hotel Manager, Hotel Management
Dear Steve,Thank you for taking the time to rate your stay at our hotel. We value your feedback and strive to provide a five-star experience for all our guests. If there is anything specific that we can do to improve and earn a five-star rating from you in the future, please don't hesitate to let us know. We appreciate your business and hope to have the opportunity to welcome you back for an even better stay.Sincerely, Hotel Manager
by A traveller from London
Posted Aug. 29, 2024 on Expedia
Friendly staff, good breakfast and eating area. Main problem was the shower did not work - the response we got was “yeah, sometimes in hot humid weather it sticks”
Comment from Hotel Management
Aug. 30, 2024 by Hotel Management, Hotel Management
Dear Patrick,Thank you for your feedback regarding your recent stay. We’re pleased to hear that you found our staff friendly and enjoyed the breakfast and dining area. However, we sincerely apologize for the inconvenience with the shower and the response you received. This is not the level of service we aim to provide, and we will address this issue with our maintenance team to ensure it is resolved. Your input is invaluable, and we hope to welcome you back for a more enjoyable experience in the future.Sincerely, Hotel Management
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Hotel Management, Hotel Management
Dear Kenneth,We greatly appreciate your fantastic feedback. Your generous rating of ten stars brings us immense joy, and we are thrilled to learn that your experience with us was delightful. Our team takes pride in providing exceptional and welcoming hospitality, and we are glad that it made a positive impression on you. We eagerly anticipate the opportunity to welcome you back again in the near future, ensuring another memorable stay with us.Sincerely, Hotel Management
by A traveller
Big and comfortable room
Posted Aug. 20, 2024 on HotelsWe really liked this hotel. The room was big and comfortable, and it was mostly quiet. I did notice some rust and miscoloring in the bathtub, but it wasn't too much and didn't bother us, although I still wanted to mention it. They had free breakfast and a pool, which was nice even though we didn't have the time and energy to check that out this time around. Overall we had a good stay and would definitely stay here again in the future if we're back in the area.
Comment from Hotel Management
Aug. 21, 2024 by Hotel Manager, Hotel Management
Dear Erica,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay and found the room spacious and comfortable. We appreciate your feedback regarding the bathtub, and we will certainly look into it to ensure everything is up to our standards. It’s great to know you appreciated the free breakfast and amenities, even if you didn’t get a chance to use the pool. We would love to welcome you back on your next visit to the area! Safe travels!Sincerely, Hotel Manager
by A traveller
Posted Aug. 18, 2024 on Expedia
Nice recommending
Comment from Hotel Management
Aug. 19, 2024 by Hotel Manager, Hotel Management
Dear Bernadine,Thank you so much for your fantastic rating of 5 out of 5! We're thrilled to hear that you had a great experience and appreciate your recommendation. Your satisfaction is our priority, and we’re glad we could meet your expectations. If there’s anything specific you enjoyed or any suggestions you have, feel free to share. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by Hotel Manager, Hotel Management
Dear Juliano,Thank you for your feedback and for rating us 2 out of 10. We're sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we would love to understand what specific issues you encountered during your stay. This information will help us improve our services. Please feel free to share more details, and we hope to have the chance to provide you with a better experience in the future.Sincerely, Hotel Manager
