Note fondée sur 519 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Québec, Québec
Publié le 21 oct. 2019 sur Expedia
Chambre avec avec cuisinette, mais il faut prévoir ustensiles , vaisselle et chaudrons.
Chambres récentes, très propre.
Lit confortable
Commentaires de Gestion de l’hôtel
25 oct. 2019 par -Nationwide Hotel Management Company, LLC, Gestion de l’hôtel
We are delighted that you had a great stay here. Thank you for the wonderful review, Melanie!
par un voyageur
Publié le 22 mai 2016 sur Hotels
par un voyageur
Publié le 21 déc. 2024
par un voyageur
Publié le 3 oct. 2024 sur Expedia
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Drain was clogged no one would come un clog, no towels in room no one would bring them up.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Adam, Thank you for sharing your experience. We sincerely apologize for the inconvenience you encountered with the drain and the lack of towels in your room. It is disappointing that our team did not respond to your needs in a timely manner, and we will address this with the staff to ensure such issues are resolved promptly in the future. Your comfort is important to us, and we hope for the chance to provide you with a better experience moving forward.Sincerely,Hotel Management
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Excellent pricing.
par un voyageur
Publié le 24 août 2024 sur Hotels
par un voyageur
Publié le 31 juill. 2024 sur Hotels
par un voyageur
Publié le 27 juill. 2024 sur Hotels
The room smelled like cigarettes even though it was suppose to be smoke free. It has a kitchenette but absolutely nothing in it. When I asked for a spoon they acted like that was a ridiculous request.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Jayme,Thank you for being a valued guest and for posting your comments. We are happy to hear you enjoyed your time with us; however, we are sorry your room did not have the amenities you desired or needed. Being an extended-stay property focused on guests staying seven or more nights, we offer amenities such as a fully equipped kitchen, complimentary grab-and-go breakfast, and a comfortable in-suite environment to make you feel at home. We also have hairdryers and certain complimentary toiletries available at the front desk for guests who need them. We do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area.Sincerely,Hotel Management
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Lots of flies in the room in window seal loud noises fire alarms going off at 2am. Shady characters hanging around
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Dantonyo,We deeply apologize for the inconvenience you experienced during your stay. The issues you mentioned, such as the flies, loud noises, and the fire alarm disturbance, are far from our standard of service. We understand how these disruptions can affect your comfort, and we're already addressing them to ensure they don't happen again. We work very closely with the local police so that our guests and stafff are safe always. Your feedback is invaluable, and we hope you'll give us another chance to offer you a much improved experience.Sincerely,Hotel Management
