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Holiday Inn Grand Rapids Downtown by IHG

3.0 star property
3-star hotel near DeVos Performance Hall

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Photo gallery for Holiday Inn Grand Rapids Downtown by IHG

Property amenity
Exterior
Standard Room, 2 Queen Beds, City View
Meeting facility
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
310 Pearl Street NW, Grand Rapids, MI, 49504
  • Gerald R. Ford Museum
    ‪3 min walk‬
  • DeVos Performance Hall
    ‪5 min walk‬
  • Van Andel Arena
    ‪9 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Accessible (Communications)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Accessible Bathtub (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mid Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Mid Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Grand Rapids

John Ball Park stay.Within a 10-minute walk of this John Ball Park hotel, you'll find DeVos Performance Hall and Van Andel Arena. Van Andel Museum Center and Public Museum of Grand Rapids are also within half a mile (1 km).

What's nearby

  • Gerald R. Ford Museum - 3 min walk - 0.3 km
  • DeVos Performance Hall - 5 min walk - 0.5 km
  • DeVos Place Convention Center - 7 min walk - 0.6 km
  • Van Andel Arena - 9 min walk - 0.8 km
  • Downtown Market - 2 min drive - 2.4 km

Getting around

  • Grand Rapids Station - 20 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬6 min walk
  • ‪Adobe In & Out - ‬10 min walk
  • ‪The B.O.B. - ‬9 min walk
  • ‪Burger King - ‬3 min walk
  • ‪The Knickerbocker - ‬8 min walk

About this property

Holiday Inn Grand Rapids Downtown by IHG

3-star hotel near DeVos Performance Hall
Holiday Inn Grand Rapids Downtown by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1263 square feet (117 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Grand Rapids Downtown by IHG. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

  • 175 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 1263 sq ft of conference space
  • 117 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Grand Rapids Downtown by IHG offers 175 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Personal motorized watercraft
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch TV with premium cable channels
  • First-run movies
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults, and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Holiday Inn Grand Rapids Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 66 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paige, PORTAGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great shuttle service, extremely helpful & knowledgable front desk
Stayed 1 night in Jan 2025

10/10 Excellent

Emilee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and attentive, the hotel was very clean. The bed was extremely comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly personnel and walking distance to some fun bars
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located. Staff was friendly. Rooms were as expected.
Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was SO nice, from check-in to everytime we walked through the door. Always someone at the desk area with welcoming smile and hello. Received a text from the Kandice asking how check in went, and the next day to see how our stay was going. Very nice touch, thank you Kandice. There is a Burger Theory on property. Nice to not have to find somewhere to eat after a long day on the road, and the Bartenders are so friendly. We had 2 dogs with us, (only a $25/dog charge - very reasonable) and they got little welcome bags, and a cute Bark Bar in the lobby. Our reason for GR was President Ford Presidential Library, it is right across the street. We stay at IHG properties often, *because pet friendly) this is the BEST one so far.
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
The location was convenient, and the Van Andel Museum was really great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carson

Stayed 1 night in Dec 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I take my 2 granddaughters here every winter for a fun night. It’s nice to have the restaurant onsite so we don’t t have to leave the hotel. They love swimming in the pool!
Stayed 1 night in Dec 2024

10/10 Excellent

Pete, Farmington Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained and nice facilities. Pet friendly a bonus for people that want to travel with their pets. Downtown location and close to everything Grand Rapids.
Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael our server and Laura our bartender were exceptional
Stayed 3 nights in Dec 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cody-james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Mitchell

Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

10/10 Excellent

jon, Kingsford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to downtown, staff was friendly and accommodating. Room a little small but clean. The bed was wonderful. Wi-Fi worked great. We did not dine or use the pool.
Stayed 3 nights in Dec 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good with my stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking is an amazing perk! Beautiful place with attentive staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay and had a very good stay. Very bright! Almost over bright in the hallways. Dim those lights !
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel close to everything we needed!
I loved the quiet room at the end of the building which was kindly given to us at Checkin. Very kind. The room would be fabulous if it didn’t have a heating unit next to the bed that turned on and off all night. The homemade cookies were fabulous and so was the morning breakfast! We would choose this place again!
Stayed 1 night in Dec 2024

8/10 Good

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Staff was very friendly. Easy check-in. Room looked and smelled clean,( no musty smells) Good condition in the room. Thermostat worked great. Instant hot water at the sink and shower.
Stayed 1 night in Dec 2024