Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par MacKenzie Armstrong, Gestion de l’hôtel
Thank you for your perfect 5/5 review! We're delighted to know that you had a great experience with us.We look forward to welcoming you back for another exceptional stay.
par un voyageur de Portage
Publié le 25 sept. 2024 sur Expedia
Went to Grand Rapids for a Stevie Nicks concert at Van Andel Arena. Hyatt was great location, walking distance, restaurants, etc.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par MacKenzie Armstrong, Gestion de l’hôtel
Thank you for your fantastic 5/5 review! We're thrilled to hear that you enjoyed your stay with us while attending the Stevie Nicks concert at Van Andel Arena. It's great to know that our convenient location, within walking distance of the arena and local restaurants, made your trip even more enjoyable.We hope to welcome you back the next time you're in Grand Rapids!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Stephanie, Gestion de l’hôtel
Thank you for the 10/10 review Andrew! We look forward to seeing you again on your next trip to Grand Rapids!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par MacKenzie A., Gestion de l’hôtel
Thank you so much for your perfect rating! We’re thrilled to know that you had an excellent stay with us. We hope to welcome you back again soon for another great experience!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par MacKenzie A., Gestion de l’hôtel
Thank you so much for your perfect rating! We’re thrilled to know that you had an excellent stay with us. We hope to welcome you back again soon for another great experience!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
It was a beautiful building but it was so loud outside I could hardly sleep. I was pretty disappointed because for the price, I should have slept better.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par MacKenzie A., Gestion de l’hôtel
Thank you for your feedback and for complimenting our building. We're truly sorry to hear that outside noise affected your sleep. While our central downtown location offers many perks, such as easy access to nearby attractions, restaurants, and entertainment, we understand that being in the heart of the city can sometimes increase noise levels. We regret that this impacted your experience, especially given the price of your stay. Your comfort is our priority, and we will look into ways to minimize the disruption for future guests. We hope you’ll consider giving us another chance to provide a more restful and enjoyable stay.
par un voyageur
Excellent Stay
Publié le 22 sept. 2024 sur HotelsThe hotel was very clean. The staff was nice and accommodating. Breakfast was not only well stocked and delicious, but also very clean.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par MacKenzie A., Gestion de l’hôtel
Thank you so much for your fantastic review and perfect rating! We’re thrilled to hear that you enjoyed your stay and found the hotel clean and the staff accommodating. It’s wonderful to know that you loved our breakfast and appreciated the attention to cleanliness. We’ll be sure to pass along your kind words to our team. We look forward to welcoming you back for another great stay!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par MacKenzie A., Gestion de l’hôtel
Thank you so much for your perfect rating! We’re thrilled to know that you had an excellent stay with us. We hope to welcome you back again soon for another great experience!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
We loved how it is centrally located and within walking distance of everything in down town. We are sure to return and stay here.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par MacKenzie A., Gestion de l’hôtel
Thank you for your fantastic review! We’re so happy to hear that you loved our central location and enjoyed being within walking distance of everything downtown. It’s wonderful to know that you plan on returning— we can’t wait to welcome you back for another great stay!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par MacKenzie Armstrong, Gestion de l’hôtel
Thank you for the 5/5 rating, we are so glad you enjoyed your stay with us. We hope we get the opportunity to host you the next time you are in Grand Rapids for an equally great stay!
