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Staybridge Suites Grand Rapids-Kentwood by IHG

3.0 star property
3-star hotel in Kentwood

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Photo gallery for Staybridge Suites Grand Rapids-Kentwood by IHG

Exterior
Exterior
Studio Suite, 1 Queen Bed with Sofa bed, Kitchen
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Kitchen
  • Pet-friendly

Explore the area

Map
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪3 min drive‬
  • Calvin College
    ‪3 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪9 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub) | Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Roll-In Shower)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • 78 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • 78 sq m
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen

Studio Suite, Kitchen

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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CA $193 total
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About the area

Grand Rapids

Kentwood stay.Within a 15-minute walk of this Kentwood hotel, you'll find Centerpointe Mall and Orbit Room. AMF Eastbrook Lanes and Woodland Mall are also within 2 miles (3 km).

What's nearby

  • Woodland Mall - 3 min drive - 1.9 km
  • Calvin College - 3 min drive - 3.3 km
  • MSA Fieldhouse - 5 min drive - 4.8 km
  • Frederik Meijer Gardens and Sculpture Park - 9 min drive - 9.3 km
  • Van Andel Arena - 13 min drive - 14.8 km

Getting around

  • Grand Rapids Station - 18 min drive
  • Gerald R. Ford International Airport (GRR) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Crumbl Cookies - ‬10 min walk
  • ‪The Cheesecake Factory - ‬2 min drive

About this property

Staybridge Suites Grand Rapids-Kentwood by IHG

3-star hotel in Kentwood
Staybridge Suites Grand Rapids-Kentwood by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Grand Rapids-Kentwood by IHG. Free self parking is available. The property offers extended parking privileges.

This 3-star Grand Rapids hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Staybridge Suites Grand Rapids-Kentwood by IHG offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, English, Spanish

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Exterior

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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 176 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Rapids-Kentwood
Staybridge Suites Rapids-Kentwood Hotel
Staybridge Suites Rapids-Kentwood Hotel Grand
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Hotel Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Grand Rapids Staybridge Suites Grand Rapids-Kentwood Hotel
Hotel Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids Kentwood

Staybridge Suites Grand Rapids-Kentwood by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 224 out of 466 reviews
Rating 8 - Good. 124 out of 466 reviews
Rating 6 - Okay. 61 out of 466 reviews
Rating 4 - Poor. 24 out of 466 reviews
Rating 2 - Terrible. 33 out of 466 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Carlos

Disliked: Staff & service, property conditions & facilities
The locks were broken on the back doors, anyone could get into the property without a key.
Stayed 2 nights in Jan 2025

8/10 Good

Tanesha T

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very spacious my family had a wonderful time on new years eve. Large two bedrooms two bathrooms with a kitchen is what we had
Stayed 1 night in Dec 2024

10/10 Excellent

Yvette, White Cloud

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew and Anita

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Would look elsewhere

Would not stay again. staff was friendly but room was old, carpets were dirty in the hallways and furniture was damaged and dirty. Ceiling in bathroom had water damage and mold.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and attentive. TV would not work in room, they moved us quickly. Large dog was accepted with no issues. It was a lovely room. Wish it had been summer so we could enjoy pool and hot tub. Breakfast was the best I ever had at a hotel!
Stayed 1 night in Nov 2024

6/10 Okay

Derek

Travelled with family
Liked: Staff & service
Could not cool the room enough at night and very dry
Stayed 2 nights in Dec 2024

2/10 Terrible

Christine, Jackson

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Ashley

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities

Charged $75 pet fee (adertised at $15). No fan.

On Hotels.com, the listed pet fee for the hotel stated $15 a night for our small dog. It's the main reason we picked this place. At check in they demanded $75 for the pet fee. They were painting the halways so there was paint all over the carpets and heavy odor of paint fumes. I cant sleep without a fan, and there was none to be found. Front desk suggested i open the window instead, it coule only be opened less than an inch at most.
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and peaceful
Stayed 1 night in Nov 2024

8/10 Good

Terri

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is super friendly. Rooms need better cleaning and some updating. Carpet is worn and shredded. Appliances are loud and visually beat up. Breakfast is amazing but why no ice one the soda machine.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcia, Maumee

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

4/10 Poor

Stefan

Stayed 1 night in Oct 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Yvette, White Cloud

Stayed 1 night in Sep 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lori Huntley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

SAMANTHA

Stayed 1 night in Sep 2024

6/10 Okay

Chris

Liked: Cleanliness, amenities
Hotel was under restoration, but the problem was at 7:30 and after the construction worker was working right in front of my door making scrapping and hammering noises.
Stayed 1 night in Oct 2024

4/10 Poor

RJ

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Pictures made it look much nicer than it actually was. Stayed 4 nights house keeping never came by. A few of the lights in our room didn’t work. Staff was nice upon check in and check out! Not the worst stay by any means, but I can’t say I’d recommend it.
Stayed 4 nights in Sep 2024

4/10 Poor

Zack

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly and helpful. Courtyard was a nice space as was the common areas. Room could have been cleaner but was spacious. Great for families with children or large groups. Living room furniture in unit needs to be updated or at least cleaned. Downfall would be the outdoor pool in inclement weather.
Stayed 1 night in Sep 2024

10/10 Excellent

Zemirah

Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I have been driving up to Grand Rapids once a month for the past 5 months for her fertility treatments because we are trying to have a child after 2 years of trying on our own unsuccessfully. Every month we have chosen a different hotel to stay in because we have not liked them or had bad experiences at them, or they smell bad. This place was different by a long shot. Yes they are currently doing some refreshing on the building, but even so, it's a beautiful building, those that work there are incredibly kind. The front desk staff were amazing, especially Jennifer! Breakfast was so nice. Everthing was clean and smelled nice. The only issue we experienced was that our neighbors in the room next to us were loud and rude at all hours slamming there door, but that's not a reflection of the hotel and we will be booking there if we require another stay.
Stayed 2 nights in Sep 2024