Note fondée sur 397 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juin 2024 sur Expedia
par un voyageur
Publié le 22 juin 2024 sur Hotels
par un voyageur
Publié le 17 juin 2024 sur Expedia
Good
par un voyageur
Publié le 16 juin 2024 sur Hotels
par un voyageur
Good breakfast but doesbt make up for thw rest
Publié le 12 juin 2024 sur HotelsGreat breakfast buffet but that was the best thing about the stay. Pool and hot tub looked nice but bc they were outside and it was raining we didnt get to use them. We went out to the zoo and got back around 11pm and us and another car were circling the parking lot over and bc there were no parking spots. There were lots of kids running around and being loud and loud above my room early in the morning. And one kid burned hersellf on coffee at breakfast bc her parents werent paying attention. The sofa bed was not comfy and only big enough for one person. The light from the curtains was at a bad angle bc of the way the bed was situated. Even though the breakfast was good and the check in girl was very nice. I didnt like anything else we had to deal with. Ive stayed different places in grand rapids and liked other hotels better. Prob wont be going to this one again.
par un voyageur
Don't stay here if you need extra assistance
Publié le 12 juin 2024 sur HotelsTo start with, there was someone else living in our room when we checked in at 1 am. The room they finally gave us was as far as possible from the elevator and my husband is has a disability and uses a walker. Each morning before breakfast I had to wipe off the tables we used to because no one else was doing it.
The staff was all very nice; I think it is the management that is the trouble because they won't talk about this.
par un voyageur
Very accommodating!
Publié le 10 mai 2024 sur HotelsOur room was ready early and it was clean!!!
par un voyageur
Publié le 5 mai 2024 sur Expedia
Bathroom needs updates. Rust around the toilet. Carpet stained and in the bedrooms taped down. There was rust in the shower. There were homeless people in the parking lot living in their car.
par un voyageur
Publié le 5 mai 2024 sur Hotels
Room was clean and comfortable.
par un voyageur
Quick fix hiccup
Publié le 28 avr. 2024 sur HotelsWas a nice stay. When I originally went to check in the room wasn't ready due to maintenance needing to repair something but it was a short wait. However getting to the room, the dishwasher was going and just dumping soapy water all over the floor. Housekeeping was quick to clean it up however. The room was clean and tidy. Breakfast was delicious.
