Note fondée sur 582 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,0 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Stéphane
Correct, sans plus!
Publié le 24 oct. 2017 sur HotelsLa chambre semblait rénovée, mais la propreté laissait à désiré. Poussière autour du bain. Murs salle dans salle de bain et sur la tapisserie au dessus du lit. À l’arrivée, il y avait une odeur de sens bon à tapis. C’était très désagréable. Nous avons ouvert la fenêtre toute notre séjour. Sinon, hôtel très bien situé. Resto juste à côté et station d’essence. Beaucoup de stationnements. Réceptionniste très gentille et pas compliqué pour le check in ou check out. Nous donnons un 2.5/5. S’ils mettaient un enphase sur une inspection qualité du ménage, cet hôtel recevrait plus de monde. Merci!
par un voyageur
Publié le 16 oct. 2017 sur Hotels
par un voyageur
Pas vraiment impressionnant !!!
Publié le 15 oct. 2017 sur HotelsChambre qui n'était pas propre... ménage négligé... chambre de bain sale, poil d'animaux sur le mobilier, saleté au plafond et forte odeur de produit chimique sur les tapis. Serviettes propres, lit confortable et personnel accueillant. Petit déjeuner non satisfaisant (nous sommes allés déjeuner au restaurant à proximité).
par un voyageur
Publié le 25 sept. 2024 sur Expedia
1. First I was way over charged
2. The entire hallway smelled like pee
3. The jacuzzi tub was repaired with duct tape
4. The bathroom shower ceiling was holes and peeling off
5. The Denny’s next door gave the worse salad I ever had
6. Didn’t feel safe due to several questionable characters out smoking more than cigarettes at the doorway
I am not generally one to complain but this place I could not recommend…
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello melissa, We appreciate you sharing your experience with us. We take all feedback seriously and strive to address any concerns raised by our guests. We encourage you to reach out to our management directly so that we can look into these issues further and ensure a more enjoyable experience for future guests.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Room we had reserved wansnt available upon checkin and we were given a room with a different sleeping situation. The room smelled foul and the ac did not work. The keycard we were given didnt open the door and we had to go to the desk anytime we wanted the door opened.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize for the inconveniences you encountered during your stay. We encourage guests to reach out to our management team directly to address any concerns they may have had during their visit. Thank you for bringing these issues to our attention, as guest feedback is invaluable in helping us improve our services for future guests.
par un voyageur
You get what you pay for
Publié le 21 sept. 2024 sur HotelsFront desk lady was dry and not personable/ and the rest was history I’m just going to say you get what you pay for
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello Shelqueenia, We're disheartened to hear about your experience with our front desk staff. We value all feedback and will address this internally. Your comments will help us improve our service for future guests. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
nothing unique. Air Conditioner was in poor repair, black mold in the bathroom, and the furniture was worn and the dog hair on the chair had not been cleaned. Also on the web site they indicated that they had a breakfast, but there was none.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michael,We appreciate your feedback and regret to hear about the issues you faced during your stay. We strive to provide a comfortable experience for all our guests and will share your comments with our team to improve our services. It's important for us to address concerns promptly and maintain our standards.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Elijah, We value your opinion and would like to hear more about your stay. Please reach out to us so we can address any concerns you may have. We strive to provide a wonderful experience for all our guests.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Odessa,We're sorry to hear that your experience was not up to our usual standards. Please feel free to reach out to us with more details so we can address any issues you encountered during your stay. We strive to make every guest's visit exceptional.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
It was nice place
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Irvin,We are delighted to hear that you found our hotel to be a nice place. Your feedback is greatly appreciated as we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please do not hesitate to contact our management team.
