Note fondée sur 511 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 janv. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
16 janv. 2021 par Alvin Lamadrid, Gestion de l’hôtel
Thank you for choosing Super-8 by Wyndham Grande Prairie on your recent stay with us. We appreciate the perfect rating you gave us, and we only take this as you enjoyed your stay here. We hope to be of service to you again soon. Stay safe and healthy always. Best regards,
par un voyageur
Publié le 6 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Deepak, Gestion de l’hôtel
Dear Valued Guest, Thank you for your wonderful review,I am thrilled to hear that you enjoy the stay with us , We honor your loyalty .Thank you for the wonderful comment about our room and our breakfast . We look forward to hosting you again for another fantastic stay with us. Kind regards, Deepak Sutheendran.
par un voyageur
Publié le 2 sept. 2019 sur Expedia
La propreté de l'établissement est bien. Je n'avais pas de serviettes dans ma chambre à mon arrivée mais j'en ai fait la demande et on m'a répondu rapidement. Le petit déjeuné est très simple... mais c'est ok!
Commentaires de Gestion de l’hôtel
3 sept. 2019 par Deepak, Gestion de l’hôtel
Thank you for your wonderful review,I am thrilled to hear that you enjoy the stay with us , We honor your loyalty . We look forward to hosting you again for another fantastic stay with us. Kind regards, Deepak Sutheendran.
par un voyageur
très moyen
Publié le 4 août 2019 sur Hotelsendroit très bruyant. mauvause isolation
Commentaires de Gestion de l’hôtel
5 août 2019 par deepak, Gestion de l’hôtel
I would like to thank you for your valuable review.I am sorry to hear that you felt the room was noisy, as it was an outside access room it can get a bit noisy at night because of the road traffic.I would recommend you to take one of our non outside access rooms for your next visit and i guarantee you that you would have a peaceful sleep
We look forward to hosting you again for another fantastic stay with us.
Kind regards,
Deepak Sutheendran
par un voyageur
Very nice
Publié le 11 mai 2019 sur HotelsVery friendly & great service nice hotel
Commentaires de Gestion de l’hôtel
13 mai 2019 par S.Nair, Gestion de l’hôtel
Hello Luc,
Thank you so much for providing us a great feedback. We are very glad to see your review. This totally resembles that we met your expectations.
We are looking forward to see you again in near future.
Yours in Hospitality,
par un voyageur
Arnaque/fausse annonce ; Suite avec jacuzzi!
Publié le 25 août 2018 sur HotelsC'est la 2e fois consécutive (intervalle de 2 semaines) que la chambre "booked" en ligne avec Jacuzzi ne soit pas disponible en arrivant au "check in " ...comme remplacement, ils m'offrent une autre chambre "suite" avec "cuisinette" et 2 grand lits + extra chambre de 2 lits simples.......WOW comme si je dois me sentir tellement privilégié ..mais être seul lors d'un voyage d'affaire en ville pour 3 petites nuits. Vraiment déçu pour cette fausse annonce. Il n'y aura pas une 3e fois de booker et payer pour une chambre qui n'existe pas à cet endroit. En conclusion, est-ce que c'est une fausse publicité de la part d'Expedia ou de l'hôtel? Ce qui concerne du service et l'endroit...rien à rapporter de négatif.
Commentaires de Gestion de l’hôtel
4 sept. 2018 par Nair , Gestion de l’hôtel
Dear Guest,
So sorry to hear about your inconvenience on your reservation. We are currently going trough some interface issues which is technical issue. Some of the room inventories are not going live when inventory changes. The technical support experts are looking to fix this issue. You can contact me at 780 532 8288 and certainly I can discuss with you further.
Thanks
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
I appreciate you taking the time to fill in the survey. I hope we will welcome you back when your trips bring you back to the area.
par un voyageur
Publié le 9 août 2024 sur Expedia
In addition to all of the above, your two front desk staff were both friendly, efficient, helpful. Great ambassadors for your hotel.
I'd recommend your hotel to anyone.
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Thank you for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 7 août 2024 sur Expedia
We stayed here last year with no issues, so I booked once again. This time however, we were met with an unsanitary room. I do an extensive bed bug check (that I perform at every single hotel I stay at). There were none of those thankfully, but there was a FLEA hopping on the bed. A FLEA. On top of the sheet near the pillow. I noped out of there and asked for another room. We were given a room three doors down and it smelled so musty and mouldy we had to leave, I can only imagine what a third room would have looked like. The front desk employee was kind and helpful, but I have not heard back from Expedia about a refund. I will avoid this hotel at all costs from now on.
Commentaires de Gestion de l’hôtel
7 août 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Grande Prairie. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us. We have processed the refund on Expedia's virtual credit card on 02Aug. They should have processed the refund on your credit card already. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par GM, Gestion de l’hôtel
I appreciate you taking the time to fill in the survey. I hope we will welcome you back when your trips bring you back to the area.
