Note fondée sur 485 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
No more stay
Publié le 16 mai 2019 sur HotelsThe room are not in compliance with 4 stats standard. Tiny room : few space. Old equipments. Difficult to find the room. No instruction outside.
Recommandé
pour Tout le mondepar un voyageur
Charming historic character
Publié le 8 août 2018 sur Expedia
Pour : Full of history and charming original features
Peaceful grand setting yet just off the motorway. Great to come back to after hectic driving days
par Line de Québec
Très bel hôtel
Publié le 20 juin 2015 sur HotelsTrès bon service. Nous sommes arrivés en fin de soirée et on nous a servi un souper léger bien que la cuisine était fermée.
par un voyageur
Publié le 18 déc. 2022 sur Hotels
par un voyageur
very friendly but food a bit expensive
Publié le 30 sept. 2022 sur Hotelspar un voyageur
Publié le 26 sept. 2022 sur Hotels
par un voyageur
Publié le 26 sept. 2022 sur Hotels
par un voyageur
Publié le 22 sept. 2022 sur Expedia
Regarding our one night stay Stoke Rochford Hall:
Thursday 8th September
Upon check-in; reception staff were friendly, welcoming and helpful in directing us to our room and taking payment.
Making our way to our room, number 46, we were disappointed to be greeted with painters and decorators in the unkempt corridors and rooms leading to ours however, we accepted this was part of the hotel upkeep.
As we had a wedding to attend that evening we left promptly and returned to our room from our evening out, around midnight, to discover there was no hot water for a shower or bath. We left the water running to allow chance for it to heat up however, not even warm water was coming through at this point, it was stone cold. Reception was contacted by ourselves at this point.
Two members of staff attended the room shortly after and agreed there was no hot water. A change of room was offered but at this point I was already upset that I could not have a shower and i was in bed due to the late hour. As well as this, our bags were unpacked all around the room. I felt like our extremely rare night away had been spoilt and I became very upset.
Waking up the next morning to decorators in near by rooms to again discover there was no hot water. There was no hot water for a bath, shower or to the sink. I felt dirty and disappointed leaving the room.
I approached reception to check out. I explained what had happened and no apology was given by the receptionist. She stated that we ‘didn’t
par un voyageur
Publié le 16 sept. 2022 sur Hotels
par un voyageur
Publié le 15 sept. 2022 sur Expedia
I was kept awake all night by a humming noise,emanating from another stable block room.I walked over to the main house at 1:30am to report the issue to the night porter,who returned to my room 17...to identify the cause...He confirmed he could hear the noise and suggested it was "The boiler"...11seconds silence 5 seconds hum.I counted these intervals throughout that night. I consequently had a very,very disturbed night. I reported the issue in the morning before breakfast to the receptionist and ask to see the manager...he was not available 9:30am..I was given his email address. In addition to my disturbed night in room 17...There was no soap or shower gel made available !.
