Ratings based on 353 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 6, 2024 on Hotels
Breakfast was cold on the first morning. Waiter knew the entire buffet was could but did not offer to microwave our plates.
No maid service during our stay. beds not even made up. I found our the hotels has different coach parties each night so if they need to clean those rooms at the expense of others, I understand but wish this was highlighted before I booked.
Shower over bath tub was horrendous to get it switched on.
Emergency exit door was open the 3 days of our stay and propped open with a huge brick.
by A traveller
Posted Oct. 4, 2024 on Hotels
by A traveller
Posted Sep. 28, 2024 on Expedia
by A traveller
Posted Sep. 27, 2024 on Expedia
When we arrived the room was very cold. There was no central heating. The original dimplex heater was dirty and not working. A totally inadequate portable electric radiator had been provided but not switched on prior to our arrival. There was mould on the walls and ceiling in the bathroom. The shower was pathetic and the bathroom so cold as to be almost unusable. There was mould around the window frames in the bathroom and bedroom. Condensation was pouring down both windows and the window pane in the bathroom was cracked. The bedroom carpet was dirty and it was clearly a while since the skirting boards had been cleaned. This room should not be used for paying guests.
by A traveller
Posted Sep. 25, 2024 on Expedia
Not for family. Please avoid.
Reception was busy serving people in the bar.
No attention to the people coming to stay. Had to wait for a long time just to check in.
Dark everywhere in the property, no proper lighting in the room. TV not working.
Property has a parking which goes through a stinky passage and unclean back door entrance.
Bad experience.
by A traveller
Scottish trip
Posted Sep. 23, 2024 on HotelsOne night stay before heading to Inverness Airport. Very friendly and helpful receptionist indicating the best time to book a table for evening meal as a coach load was due. Comfy bed and a good shower. Food was excellent.
by A traveller
Posted Sep. 17, 2024 on Expedia
by A traveller
Posted Sep. 16, 2024 on Expedia
Very friendly staff. Nice quiet room. Easy parking. Walks close by. Lovely breakfast. All good.
by A traveller
Posted Sep. 16, 2024 on Expedia
This is quite a large hotel on the outskirts of the town. The room was very clean and had a decent shower. Staff were helpful and friendly. The building itself is old and had the feeling that it could do with some updating and refurbishment. Overall, good value for money in an expensive area.
by A traveller
Posted Sep. 9, 2024 on Expedia
Comment from Hotel Management
Sep. 14, 2024 by Craiglynne Team, Hotel Management
Hi Sarah, Thank you for taking your time to leave us your rating.
