Note fondée sur 673 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2018 sur Hotels
Super hôtel bien tenu et propre.
Belle grande chambre.
par un voyageur
Publié le 15 nov. 2024
Commentaires de Gestion de l’hôtel
18 nov. 2024 par Quality Inn Management, Gestion de l’hôtel
Thank you for your feedback Dusty. Have a great day!!
par un voyageur de Laguna Niguel
Publié le 7 oct. 2024 sur Expedia
a) room 308
the toilet is low and the worst part is the water in the toilet is so full that your body touch the water dirt
b) breakfeast
nothing to eat just cold cafe and bread butter and waffle
NO EGGS NO SAUSAGE NO YOGURT NO MERMELADE NOTHING
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Quality Inn Management, Gestion de l’hôtel
Dear Gerard Jack, I would like to apologize for being less than excellent on your recent stay. We hope to be updating soon and I will make sure to mention your issues with the toilet. Our breakfast options have changed and is posted on our website. My apologies for any misunderstandings this may have caused. We hope you will consider staying with us in the future.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Loved it
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Quality Inn Management, Gestion de l’hôtel
Thank you Thomas for your feedback!! We look forward to serving you in the future!! Have a great day!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Will not ever stay here or probably any other quality inn based on this experience.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Quality Inn Management, Gestion de l’hôtel
I apologize for any issues you experienced on your recent stay. We hope you will consider to staying with us in the future.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Room smelled very strong of deodorizer’s
Toilet didn’t work well
Had a big spider in bathroom
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Quality Inn Management, Gestion de l’hôtel
Thank you for your feedback. I will speak with my housekeeping staff concerning this issue.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Quality Inn Management, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Just Sleep In Your Car
Publié le 5 oct. 2024 sur HotelsWalls Are Super Thin Felt Like We Were Camping With The People Next To Us & Above.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Quality Inn Management, Gestion de l’hôtel
On behalf of the entire hotel I would like to apologize you felt the walls are too thin. We hope to be updating soon. We hope you will consider staying with us in the future.
par un voyageur
Awful breakfast that would shame a budget motel.
Publié le 30 sept. 2024 sur HotelsI often stay in budget/mid range hotels but typically score 4/5 on Trip Advisor so hotels often 'exceed my expectations'.
The spa advertised was not working at the time of booking but not notified.
The breakfast was abysmal. No muffins, no bagels, not even any sliced bread despite lots of butter out. Worse still was that they had run out of milk ank creamer for the coffee. I raised this at the front desk and the lame excuse offered was they had more guests than expected (it was less than half full). We were early to breakfast. It seems this happens often and is unjustifiable given that a Walmart is within walking distance to at buy some bread! The only reason why a 2 was given is that the room was OK. I was informed that the hotel could not deal with a complaint as I had booked via hotels.com.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Quality Inn Management, Gestion de l’hôtel
Dear Steve, On behalf of the entire hotel I would like to apologize for being less than excellent on your recent stay and for any misunderstandings concerning our breakfast options. We had the butter for the waffles and we had plenty of milk on the day of your stay. Our hot tub just went down late Friday. We hope to have it going soon. Just waiting on a part to come in. I again apologized for any misunderstandings. We hope you will consider staying with us in the future.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Quality Inn Management, Gestion de l’hôtel
Dear Barbara, Thank you for your review.
