Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great stay
Publié le 24 juill. 2023 sur HomeAwayLove Mason Lake and this great cabin.
par un voyageur
Awesome view/location, but cabin needs help
Publié le 23 mars 2023 sur HomeAwayThe check-in process was relatively smooth, although the driveway leads to multiple houses and it was not entirely clear which house was the correct rental cabin or where we were supposed to park.
The view was incredible (right on the water) and the neighborhood felt safe and secluded - just what we were looking for.
The cabin was plenty spacious for myself and my son and it was mostly clean, although the carpet was quite stained and worn. The kitchen was sufficiently stocked, but be prepared to drive at least 30 minutes to get to a grocery store if you plan on cooking meals.
The biggest gripe we had was that on the first night of our 7-night stay, the toilet stopped working. We tried calling the property management company (VACASA), but there is no cell service in or around the cabin, so you have to walk to the end of the long driveway to make a call. There is WiFi in the cabin but the WiFi stopped working and was unable to reset. A local handyman finally came out after a few days but he was unable to fix the toilet or the WiFi. Once we were able to reach the local VACASA property manager (Leslie) she was extremely helpful in finding us a relocation property nearby for the remainder of our stay.
5-stars for Leslie, 5-stars for location, 3-stars for cabin.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!