Ratings based on 16 Guest Reviews

Hear it directly from our travellers
1.8 out of 5
100% of guests recommend
1.9 Room cleanliness
2.1 Service & staff
1.9 Room comfort
1.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 6, 2020 on Hotels
1 out of 5
by A traveller

Worst resort I've been to

Posted Jan. 3, 2020 on Hotels
The expectation was not as it was advertised. Its a self catering but there is no refrigerator in the room. The building is delapidated with a smell. We ended up checking out early.
1 out of 5
by A traveller

Posted Jan. 2, 2020 on Hotels
The place is very dirty . It deserves to be shut down. The place is horrible . We couldn’t stay for the days with paid for .
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 29, 2019 on Hotels
1 out of 5
by A traveller

Unsatisfactory

Posted Dec. 21, 2019 on Hotels
The place qas falsely advertised it is not what i expected, was advertised as a self catering but had o stove or fridge bathrooms were terrible and there were even cockroaches in the kitchen area
Comment from Hotel Management
Jan. 16, 2020 by Elliot Marobela, Hotel Management
Hi Nompumelelo Thank you for your honest opinion. We are grateful that you have mentioned, we are assure you that your next visit will definitely be different experience in Panorama. Please feel free to contact my office direct so we can be able to engage on your experience. Thank you again for your comment Elliot
2 out of 5
by A traveller

Disappointed

Posted Dec. 17, 2019 on Hotels
Not pleasant
1 out of 5
by A traveller

Posted Oct. 7, 2019 on Expedia
The place is expensive for no reason and the rooms are smelling a bad odour.
Comment from Hotel Management
Oct. 10, 2019 by Elliot Marobela, Hotel Management
Hope you are well. Thank you for your comments. Graskop on its own have its own environment of its kind. Rooms are quitly cleaned regularly to avoid such smell this is made by rainy area with the humidity of its kind. We are working hard to ensure that our rooms smell much better and welcoming for new arrivals.
2 out of 5
by A traveller

Posted Sep. 29, 2019 on Hotels
Comment from Hotel Management
Oct. 10, 2019 by Elliot Marobela, Hotel Management
Understood Thank you
1 out of 5
by A traveller

Posted Dec. 30, 2018 on Hotels
It was terrible
1 out of 5
by A traveller

Posted Dec. 18, 2018 on Wotif
We arrived and they had no idea about our booking. We couldn't stay there so I had to find somewhere else to stay
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