Note fondée sur 62 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,5 Service et personnel
2,2 Confort de la chambre
1,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Esparto
Publié le 30 août 2021 sur Expedia
We were greeted by an individual whose first words to us were you didn't pay enough but that is ok because your TV does not work. Then I was told that my amount owed was $30 less than what I already paid. When we went up to the room it was old, dirty not well kept, nor was it safe. The shower current was what appeared to be a Dollar Tree Liner (looked like a garbage bag) there were old tattered towels. The bed was awful, old lumps and when you laid on the bed you were literally hitting the bottom of the bed, there were no cushion or coiling left. The motel was more a long term rental location than an overnight stay. The long term guests were questionable. When checking out and asking for a receipt I was advised that this was not possible, yet the day before he had a printed down piece of paper that had all the information I would need. I usually give the benefit of the doubt but in this case, this location needs to be removed from the Expedia Listings until they update and turn around. This is a lesson learned and I will not return to this location.
par un voyageur
Publié le 18 août 2020 sur Expedia
Never got to go because the "plumbing" broke. Thanks a lot.
par un voyageur de California
Publié le 15 juill. 2020 sur Expedia
The service was good but the room was renovated poorly. Also I was charged $50 more for the room by expedia than the motel actually charges. A terrible night but the people are nice and polite.
Commentaires de Gestion de l’hôtel
16 août 2020 par SK, Gestion de l’hôtel
We apologize for any inconvenience. Hotel does not charge the extra money, the extra money is charged by Expedia for their commission. In the future, you are welcome to contact hotel directly for possible discounts.
par un voyageur
Publié le 23 sept. 2019 sur Expedia
only one bath towel. Had to ask for another- which was the size of a hand towel. Both looked like they came from a yard sale.
Hotel manager and dog sat on steps talking loudly till late at night.
par un voyageur
Publié le 3 juin 2019 sur Hotels
really old, no updates in 50 years
undesirables, including drunks hanging around
wife was scarred
Commentaires de Gestion de l’hôtel
3 juin 2019 par GM, Gestion de l’hôtel
Thank you for your feedback. We are working diligently daily to improve on the quality of stay for each and every guest. Again, thank you for your feedback.
par un voyageur de Exeter CA
Publié le 30 avr. 2019 sur Expedia
This place is for people who want to live in a hotel. There was ants everywhere, TV didnt work, plastic wrapped hard matress, someone had punched a hole in the bathroom door, and it looked as if someone kicked in the front door at 1 time then it was repaired.
Commentaires de Gestion de l’hôtel
10 mai 2019 par Shannon, Gestion de l’hôtel
Thank you very much for your feedback. We are working diligently to improve on the quality of stay for each and every guest. We are currently under new management and renovations are taking place. Thank you for your stay and again thank you for your feedback.
par un voyageur
Terribly uncomfortable.
Publié le 12 févr. 2019 sur HotelsThere was a Swastika on the wall in sharpy.
Commentaires de Gestion de l’hôtel
20 févr. 2019 par Shannon, Gestion de l’hôtel
I do sincerely apologize for your uncomfortable experience. Thank you for bringing the graffiti to the attention of management. I will definitely get with my housekeeping staff for their lack of attention to detail and will have this removed immediately. This graffiti is an outrage and in no way does it reflect our views as a whole. I do hope you do not let this deter you from returning to our establishment. Again, I do apologize.
par un voyageur
convinient
Publié le 12 nov. 2018 sur Hotelsit was convenient for a work trip
par un voyageur
Publié le 8 oct. 2018 sur Hotels
Comfortable place and good service, no free perks like a complementary bottle of water or no shampoo.
par un voyageur
Publié le 4 oct. 2018 sur Expedia
