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Spring River Ebbsfleet by Marston's Inns

3.0 star property
3-star hotel near Bluewater Shopping Centre

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Photo gallery for Spring River Ebbsfleet by Marston's Inns

Bar (on property)
Front of property
Bar (on property)
Terrace/patio
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Talbot Lane, Gravesend, England, DA10 1AZ
  • Bluewater Shopping Centre
    ‪4 min drive‬
  • Gravesend Gurdwara
    ‪7 min drive‬
  • London Cruise Terminal
    ‪21 min drive‬
  • London (LGW-Gatwick)
    ‪48 min drive‬

Room options

View all photos for Double or Twin Room, Accessible

Desk, blackout drapes, soundproofing, free cribs/infant beds

Double or Twin Room, Accessible

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Desk, blackout drapes, soundproofing, free cribs/infant beds

Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Gravesend

In Gravesend .Within 3 miles (5 km) of this Gravesend hotel, you'll find Paramount and Thames River. Kent Cyclopark and Bluewater Shopping Centre are also within 3 miles (5 km).

What's nearby

  • Bluewater Shopping Centre - 4 min drive - 4.3 km
  • Gravesend Gurdwara - 7 min drive - 6.3 km
  • Lakeside Shopping Centre - 13 min drive - 16.0 km
  • Brands Hatch Circuit - 18 min drive - 18.9 km
  • London Cruise Terminal - 21 min drive - 28.3 km

Getting around

  • London (XQE-Ebbsfleet International Train Station) - 20 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Hot Rod Diner - ‬3 min drive
  • ‪Spring River by Marston's Inns - ‬1 min walk
  • ‪The Ship Inn - ‬4 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪Papa John's - ‬4 min drive

About this property

Spring River Ebbsfleet by Marston's Inns

3-star hotel near Bluewater Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spring River Ebbsfleet by Marston's Inns also features a terrace and a garden. Self parking is free.

This 3-star Gravesend hotel is smoke free.

  • 104 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Spring River Ebbsfleet by Marston's Inns offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

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The Inn on the Lake Hotel

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 984 reviews
The price is CA $77
CA $92 total
includes taxes & fees
May 18 - May 19
The Inn on the Lake Hotel

Property amenities

Family friendly

  • In-room crib
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 9.95 for adults and GBP 2.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 2.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spring River Marston's Inns Gravesend
Spring River Marston's Inns
Spring River Marston's Gravesend
Spring River by Marston's Inns
Spring River Ebbsfleet by Marston's Inns Hotel
Spring River Ebbsfleet by Marston's Inns Gravesend
Spring River Ebbsfleet by Marston's Inns Hotel Gravesend

Spring River Ebbsfleet by Marston's Inns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1003 reviews
Rating 8 - Good. 247 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean hotel very handy for Bluewater shopping centre
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service

Bar could do better

They hotel was ok service considering is a 3star, but the breakfast was cold not worth the money paid for and glasses in the bar were not well cleaned, the gentleman in bar quiet poor manners if customer address issue
Stayed 1 night in Jan 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English Breakfast in a pub (about £9 per person)

Our room (ground floor) was big enough, clean and comfortable. We added Breakfast when checked in and paid about £9 per person. English breakfast buffet at the pub was delicious. You have to go to the building next to the hotel, it’s only less than a minute walk. It’s a bit tricky in the rainy day but then it’s not that close to the hotel so we have quieter room. We stayed in this hotel before, it was our first time using a ground floor room. We can’t hear the outside sound BUT sadly there are kids above us who jumping and banging, they made loud banging sounds until about 1am. Sadly their parents didn’t say anything or they were in a different room or in the pub?! We understand, it is not the hotel fault and because it’s already very late, there’s no telephone in the room and can’t go out with pyjamas. We didn’t complaint immediately because we didn’t want to take a chance incase upstairs people disturb us even more. Perhaps the hotel staff should use ground floor rooms for guests with small children. In overall we always use this hotel and we love this hotel and will come back. Hopefully we can get a better neighbour next time.
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, room was spot on, had breakfast in restaurant and it was excellent. We will definitely stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Keith David

Stayed 1 night in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Staff were great hotel was good, has a lift so upper floors are accessible
Stayed 1 night in Jan 2025

6/10 Okay

Shelley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Uncomfortable stay

We stayed at spring river Ebbsfleet on 16/12/24 after visiting relatives down in Sussex we stayed at this hotel as it was near Bluewater shopping centre to visit the following day to do Christmas shopping Hotel was ok chose twin beds as I was staying with my daughter but they were the most uncomfortable beds ever seemed tiny and neither of us slept well on arrival there wasn’t much of a greeting because bookings are done online I had been over charged yet had no help from reception told to speak with hotels.com which I did and got it resolved you are told to enter car details into the parking monitor in reception which I did yet have now received a parking fine ! Obviously I have disputed this and giving the parking company my booking details yet not had an update clearly the parking machine in reception must be faulty as I know my details were entered correctly disappointing all round with this trip and not sure if I would return due to the hassle involved
Stayed 1 night in Dec 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Excellent value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Jono

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good rooms and really good staff
Stayed 1 night in Jan 2025

10/10 Excellent

Beatrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 1 night in Jan 2025

8/10 Good

Andres

Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Dec 2024

8/10 Good

Itweva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aspina

Stayed 1 night in Jan 2025

10/10 Excellent

Aspina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel like a second home. It is a quiet and safe place where my husband and I booked this hotel every year to spend quality time together.
Stayed 1 night in Jan 2025

10/10 Excellent

Olamide

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Jan 2025

8/10 Good

Jacqui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet, comfortable room.

Nice and quiet, comfortable room. Staff friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Beatrice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ramina

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024