Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2023 sur Expedia
par un voyageur
Publié le 9 juin 2023 sur Hotels
par un voyageur
Publié le 26 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
27 nov. 2022 par The Staff at Au Sable Riverview Resort, Gestion de l’hôtel
Hi Ron - thanks for your review! We appreciate your feedback and hope that you will stay with us again.
par un voyageur
Publié le 13 mai 2022 sur Expedia
Very clean, very nice location.
I booked the Adams cottage for 1 night. I attended a conference at the Garland Resort on May 9 & 10. I paid $140 plus tax for a total of $159.29. Terms and conditions said there could be additional fees for missing items, extra than normal cleaning, pets, etc. I was there one night, used one face cloth and one towel. I didn't use the stove or grill. I placed my trash and 2 recycle bottles in the containers on the porch when I left. I was charged another $111.32 when I checked in. I did not expect extra charges, and I do not believe the room rate information indicated that there would be additional charges if the room was left in a clean and orderly state as it was when I left. I realize that I should have challenged the additional charges at the time. I was rushing to get to the conference. I feel that the pricing information both on Expedia and on the Resort website are deceptive. I just reread the terms and conditions again, and I don't think that they indicate there will be additional charges under normal conditions.
Commentaires de Gestion de l’hôtel
24 mai 2022 par The Staff at Au Sable Riverview Resort, Gestion de l’hôtel
Thank you for reaching out with your comments and concerns. In regard to your charges, you were inadvertently charged for your cabin rental by Expedia and by us. You were not charged for any missing items or additional cleaning. We have contacted Expedia on how to rectify the charges and have folowed up with you to ensure that this has been handled to your satisfaction. We appreciate your business and hope that you will stay with us again when traveling to the area.
par un voyageur
Publié le 17 mars 2022 sur Expedia
Very clear and cozy. Beautiful view of the AuSable river.
Commentaires de Gestion de l’hôtel
20 mai 2023 par The Staff at Au Sable Riverview Resort, Gestion de l’hôtel
Thank you for your review of Au Sable riverview Resort! Though our reply is late, we appreciate your business and your feedback.
par un voyageur
Publié le 9 août 2021 sur Expedia
The views were great. Bed was very comfortable. Kitchen was well supplied.
The entry door was broken and in need of repair.
The gas grill was out of gas.
Poor location of the firepit overlooking the parking lot and trash receptacles.
Commentaires de Gestion de l’hôtel
20 mai 2023 par The Staff at Au Sable Riverview Resort, Gestion de l’hôtel
Thank you for your review of Au Sable riverview Resort! Though our reply is late, we appreciate your business and your feedback.
par un voyageur
Publié le 31 déc. 2020 sur Expedia
The river view was beautiful. The cabin was just as the pictures showed. The kitchen was well equipped and there were a couple of games to play in the cabinet. The WIFI worked well along with the TV.
Commentaires de Gestion de l’hôtel
4 janv. 2021 par Damion, Gestion de l’hôtel
Thank you for taking time to post a review and for your nice comments. Please mention this review and my response if you book again and we will give you a 10% discount.
