Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Expedia
I thought the properly was on the riverside or in view. It wasn't. It was a one floor xoncrete structure with 6 doors outside in a parking lot behind the old building shown. It was modern, clean. No temperature control in room, we were freezing. Also no phone service to call number on door to be let inside.
Commentaires de Gestion de l’hôtel
26 août 2024 par Bill, Gestion de l’hôtel
This is a very confusing review. I will start by addressing the "riverview" as we have a great view from our private river access. Yes we are a concrete structure that provides a very quiet stay for our guest with a wonderful parking area directly in front of the rooms. We offer central heat and air for the comfort of our guest. When I was awaiting your arrival you stated that you spend lots of time in the area for various events we host as a town and that you were very familiar with the property and the lack of cell service in the region yet seem so surprised by it in this review. Lastly if you were freezing you could have come out to the fire pit/bbq area where the entire sold out motel guest were gathering (all except you) for a warm up and asked for a few clicks up on the heat even though its August and we are in the middle of a heat wave. As I have stated before most of our guest become friends everyone this weekend in fact except for one room. I hope you enjoy the high end toiletries you helped yourself to and may I suggest a Hilton or the likes of for you in the future.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par owner, Gestion de l’hôtel
thanks for staying
par un voyageur
Publié le 29 juin 2024 sur Expedia
I never checked in. The road had construction i couldn't get down. They basically stoled my money by not telling me there was construction and rudely refusing to refund when they were notified of this.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Owner, Gestion de l’hôtel
We do not control the state construction crews nor are we notified by them when working. I will note NO CONSTRUCTION is being done within a 15 mile radius of the Inn. Furthermore we were sold out and no other quest had a problem reaching us. You booked a non refundable room. It was ready and available for you had you chose to show up. As to stealing your money I donated the proceeds to a local charity.
par un voyageur
Publié le 22 août 2023 sur Expedia
Staff is very friendly. Easy to get to and if you’re in Lovells I recommend staying here! Beds are comfy. Bonus content: there’s a fan in the room!
Commentaires de Gestion de l’hôtel
22 août 2023 par Bill, Gestion de l’hôtel
Thanks for staying with us!
par un voyageur
Publié le 13 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2023 par Bill, Gestion de l’hôtel
Thanks for staying!
par un voyageur
Great little place!
Publié le 13 août 2023 sur HotelsThe owners were amazing! My arrival was delayed until after 10pm but they accommodated me . Room was very clean and comfortable!
Commentaires de Gestion de l’hôtel
13 août 2023 par owner, Gestion de l’hôtel
Thanks for staying. Happy you enjoyed it!
par un voyageur
Publié le 6 sept. 2022 sur Expedia
IT WAS ONE OF THE WORST EXPERIENCES I CAKE ACROSS.
THERE WAS NO ONE IN THE HOTEL, NO STAFF. NO ONE RECIEVED US.
WE WAITED FOR AN HOUR, KEPT KNOCKING ON THE OFFICE DOOR AND THEN FINALLY LEFT SONCE NO ONE CAME.
WHEN I CALLED FOR A REFUND, THE OWNER WAS A "RACIST".
HE WAS RUDE AND DID NOT GIVE US A REFUND. TO WHICH, WHEN I APPROACHED EXPEDIA, it was not their policy to refund someonw if the hotel does not refund.
So here I am, ruined my vacation, wasted my $100 and faced Racism
Commentaires de Gestion de l’hôtel
13 août 2023 par owner, Gestion de l’hôtel
This is one of the funniest reviews I ever read. Thanks for the laugh and I will leave it at that. Oh and our security cameras show a very different story.
par un voyageur
Publié le 23 août 2022 sur Hotels
The tv didnt work wifi no hood the refrigerator didnt work
Commentaires de Gestion de l’hôtel
23 août 2022 par owner, Gestion de l’hôtel
Well this is an interesting one. The TV is a smart TV so you have to be smart enough to use it. The refrigerator has this magic dial inside. If you turn it on it works!! This guest was also charged a fee for breaking house rules and has been banned from the property.
par un voyageur
Hidden gem
Publié le 14 août 2022 sur HotelsEasy to reserve, owner answered second ring, arranged for late arrival so didn't have to leave meeting, tavern and small grocery/fuel next door. Room was large, beds were perfect, shower was hot. Fridge and microwave in room. Ideal for short or long term.
Commentaires de Gestion de l’hôtel
14 août 2022 par B, Gestion de l’hôtel
Thanks for staying!
par un voyageur
Publié le 14 août 2022 sur Expedia
Very nice hosts, clean and quiet.
Commentaires de Gestion de l’hôtel
14 août 2022 par B, Gestion de l’hôtel
Thanks for staying!!
