Note fondée sur 491 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 mai 2023 par Orsett Hall Team, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 9 août 2019 sur Expedia
Spa est bien. Petit barcon trop sale avec des cigarettes...toile d’araignée. Pas de petit frigo dans la chambre. Le personnel très bien
Commentaires de Gestion de l’hôtel
10 août 2019 par Orsett Hall, Gestion de l’hôtel
Thank you for your Feedback.
par Nicolas de CHÂTEAUROUX
Correct
Publié le 20 janv. 2015 sur HotelsLogé dans une petite chambre à l'extérieur.
Assez bruyant avec la proximité du parking voiture.
Chambre confortable et bien conçue pour un court séjour.
Bon restaurant. Petit dej à l'anglaise.
par Laurent de Chateauroux
Hôtel agréable mais éviter les logements extérieur
Publié le 19 janv. 2015 sur HotelsHôtel agréable, typiquement Anglais. Personnel accueillant et serviable.
Par contre ma chambre était situé à l'extérieur du bâtiment principal dans un petit "cabanon" proche du parking. Si comme moi il y a une conférence avec repas (et boissons...) à suivre dans l'hôtel attendez vous à être réveillé en pleine nuit par les gens retournant chercher leur voiture et pensant qu'une petite discussion à voix haute (voire très haute) pendant 1/4 d'heure est tout à fait normal...
Même en coupant le chauffage au thermostat de la chambre le radiateur a surchauffé la chambre toute la nuit.
Restaurant à la décoration sympa mais menu assez basique.
par un voyageur
No advance warning of noisy party - very unhappy.
Publié le 13 sept. 2024 sur HotelsI am a regular visitor to Orsett Hall Hotel. This is the worst experience by a mile. I was placed in an upstairs room very close to a function room. I arrived around 4pm and the car park/reception/ foyer was full of people attending a wedding. The wedding had very loud music until 23:30 that evening, followed by people being very merry until nearly 1am in the morning. I had complained around 22:30 and the duty manager came to my room to explain that there was nothing he could do, and tried to fob be off with some made up story about the noise being below the upper decibel level so was ok!?! I work as an H&S professional, so I informed him to stop making up drivel and sort the problem. The hotel phoned me and emailed me prior to my visit to ask if I was still checking in (which is their normal procedure), and at no point did anybody explain to me that a large wedding party would be going on that night. There are plenty of hotels in the area that I would have gone to. Poor by the hotel on all fronts Im afraid.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
par un voyageur
Publié le 9 sept. 2024 sur Hotels
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Nice rooms good dining options
par un voyageur
Publié le 30 août 2024 sur Hotels
par un voyageur
Not the best but not the worst!
Publié le 28 août 2024 sur HotelsWe booked 2 rooms as we were attending a family wedding nearby. Our room (12a) was dark with a small window, but the bed was comfortable. After unpacking we went out so didn’t notice the issues to come.
We got back late & went to bed. It’s an old building so the windows can’t be opened which is understandable. Halfway through the night woke up very hot as the aircon had failed. The rest of the night was restless as the aircon kept failing with a fault code so the room was hot and stuffy. Also behind the headboard there was an intermittent knocking throughout the night with different levels of noise & duration. As my wife is a very light sleeper this interrupted her sleep.
In the morning reported it to reception & was told it would be looked. Later we returned to the room & noticed that the noise was still there & the aircon failed with a fault code. We rang reception & the Duty Manager came & we moved rooms. The DM was very apologetic, I appreciate that things can go wrong but its how it is dealt with that counts.
I was very disappointed when the DM said that it was noisy pipes & a plumber was due tomorrow & that it had been like it for a couple of weeks & there had been complaints!
So they had complaints & it had been like it for a couple of weeks, & they still thought it was ok to put us in the room? That is disappointing & we should never have been put in that position.
Overall it was ok, not the best but not the worst. Would I recommend / return to Orsett Hall? No
