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Erzherzog Johann Palais Hotel

4.0 star property
4-star Baroque hotel perfect for exploring Graz

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Erzherzog Johann Palais Hotel

Interior detail
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Interior detail
Suite | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Sackstraße 3-5, Graz, Styria, 8010
  • Graz Old Town
    1 min walk
  • Graz Main Square
    1 min walk
  • Graz Town Hall
    2 min walk
  • Graz (GRZ)
    14 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Superior)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room (Superior)

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Suite

Suite | Living area

Suite

  • 70 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Single Room

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Triple Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Special offer Double room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Special offer Double room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Reception

NH Graz City

Pet-friendly
Free WiFi
Air conditioning
Gym
4.6 out of 5, Wonderful, (628)
The price is CA $187
per night
CA $213 total
includes taxes & fees
9 Dec - 10 Dec
NH Graz City

About the area

Graz

Heart of Graz.With a stay at this Graz City Centre hotel, you'll be steps from Graz Main Square and Archduke Johann Fountain. Graz Old Town and Graz Town Hall are also within half a mile (1 km).

What's nearby

  • Graz Old Town - 1 min walk - 0.0 km
  • Graz Main Square - 1 min walk - 0.2 km
  • Graz Town Hall - 2 min walk - 0.2 km
  • Graz Clock Tower - 4 min walk - 0.4 km
  • University of Graz - 15 min walk - 1.3 km

Getting around

  • Münzgrabenkirche Tram Stop - 4 min drive
  • Graz Central Station - 8 min drive
  • Graz (GRZ) - 14 min drive

Restaurants

  • ‪Eis-Greissler - ‬1 min walk
  • ‪Standl 5 - ‬2 min walk
  • ‪Il Cafe Graz - ‬2 min walk
  • ‪Sorger - ‬1 min walk
  • ‪Pronto-Restaurant - ‬2 min walk

About this property

Erzherzog Johann Palais Hotel

4-star Baroque hotel perfect for exploring Graz
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at Erzherzog Johann Palais Hotel. Parking is available for a fee.

This Baroque Graz hotel is smoke free.

  • 60 guestrooms or units
  • 4 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Erzherzog Johann Palais Hotel offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Graz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, German

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 19.50 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 21 for adults and EUR 10 for children
  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 19.50 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Erzherzog Johann Palais
Erzherzog Johann Palais Graz
Erzherzog Johann Palais Hotel
Erzherzog Johann Palais Hotel Graz
Palais Erzherzog Johann
Palais Hotel Erzherzog
Palais Hotel Erzherzog Johann
Erzherzog Johann Hotel Graz
Erzherzog Johann Graz
Erzherzog Johann Palais
Erzherzog Johann Palais Hotel Graz
Erzherzog Johann Palais Hotel Hotel
Erzherzog Johann Palais Hotel Hotel Graz

Erzherzog Johann Palais Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 600 reviews" "
Rating 8 - Good. 206 out of 600 reviews" "
Rating 6 - Okay. 73 out of 600 reviews" "
Rating 4 - Poor. 21 out of 600 reviews" "
Rating 2 - Terrible. 5 out of 600 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Stayed 1 night in Jun 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location. Comfortable room. I suggest parking in garage before check in. To park in front of hotel to check in not possible.
Stayed 1 night in Jun 2024

10/10 Excellent

PAUL

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great place with classy character in the heart of old-town Graz. Great cocktail bar downstairs. The a/c is set to 22C, but was comfortable fleeting even on the top floor. (The temps were highs in 70s so not as brutal as late July-August can be.) Good service, would return.
Stayed 2 nights in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was missed for cleaning, the cleaner lied and said we had a sign on the door, then the cleaner told us they had other more important rooms to clean. We were refused towles and toilet paper. We asked the front desk about getting the room cleaned and they said no the cleaner had left. The staff were rude to us and unfriendly. The room was hot. The air conditioner leaked. The fridge didnt work.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be my favorite hotel I have stayed at in Europe. It is quiet, lovingly decorated, and it is right in the heart of town. Every attraction we wanted to see was within 15 minutes walking distance. Plenty of food and shopping only hundreds of feet away. The staff were super helpful and the bar was also a treat. If I ever come back to Graz, we will be staying here again.
Stayed 2 nights in May 2024

10/10 Excellent

Melba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in center of pedestrian area, an old hotel
The hotel is very nice in the center of the pedestrian area in Graz, within a short walking distance to everything. Parking is a bit complicated due to the traffic restrictions of the area but thankfully available. We stayed in a suite as there were three of us and it had the charm of past opulence with even a piano in the sitting room. The bathroom was clean and fairly spacious Staff was friendly and helpful making reservations and such. Breakfast was nice.
Stayed 1 night in Dec 2023

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Susan

Stayed 2 nights in Dec 2023

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Was a nice enough hotel but feel the room is badly in need of some modernisation. Hairdryer was temperamental and was disappointing that there were no English speaking channels on the television. The bathroom was a bit smelly also. Staff were friendly and helpful however.
Stayed 6 nights in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Carl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great old hotel…air broke down …but enjoyed the whole experience
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and room
Stayed 1 night in Aug 2023

10/10 Excellent

Stephan and Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was excellent and very nice. The rooms wecbooked were good and the location was excellent. Thank you.
Stayed 1 night in Aug 2023

10/10 Excellent

Gratian

Travelled with family
Liked: Amenities
It is extremely close to the main plaza Hauptplatz- Very clean, very nice staff excellent location and the feel of imperial Austria
Stayed 3 nights in Aug 2023

8/10 Good

TD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, grand old hotel
Perfect location, charming grand old hotel, though I think we had the runt of the rooms. Clean, substantial breakfast, efficient staff. Parking easy but extra.
Stayed 2 nights in Jul 2023

4/10 Poor

Aneta

Travelled with family
Disliked: Staff & service
Very hard to get to by car. There are no TV channels in any language other then German. Breakfast not included, expensive, yet with cheap offerings. Parking is in the area shopping mall, and you have to drive around several blocks to get there. And once I paid parking in hotel, the ticket to get out of garage did not work. I called hotel and was told I need to go parking office, while unable to even tell me office location. Once I objected, they called the garage and sent an attendant to help me out. Altogether, it took almost 0.5 hr. Just to get out. Thank God I did not have to catch a plane. This is a set-up where a availability of valet staff is a must, so a guest does not have to suffer through that. Altogether, not getting a good value for your dollar.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and comfortable room, convenient location, helpful staff, and nice amenities. I would stay here again!
Stayed 2 nights in Jul 2023

10/10 Excellent

Darryl

Stayed 1 night in Jul 2023

10/10 Excellent

Mozher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel building is a history by itself. it is located on the doorway of the Graz main square.The open space up to the roof, and the beautiful plants around this space are extraordinary. The room is nice, so do the bathroom. the only little mater is that the shower holder on the Jacuzzi is not holding it upward position.
Stayed 2 nights in May 2023

10/10 Excellent

lee, yishun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel with is spacious and antique museum vibe also situated at the main attractions with afew walking distant.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European tour 2023
A wonderful hotel right in the heart of the historic section of Graz. Everything you could wish for is within easy walking distance. The hotel itself is full of character, our room was enormous compared to modern functional hotels. The facilities are excellent and the staff are friendly and welcoming. We loved our stay here and would highly recommend both the city and this hotel.
Hotel bedroom
Stayed 3 nights in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
They never did manage to reconnect the hotel to receive English TV channels such as the BBC, CNN and France 24. The tech put a call into their service provider but no luck in getting any action. It was raining heavily so I was largely confined to my room so it would have been nice to have access to better TV programming.
Stayed 3 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located with all the main city sites such as the Clock Tower, Art Gallery, Mausoleum and City Hall a few minutes walking distance. Staff at the Hotel were very friendly and helpful. The room was very clean with tea and coffee making facilities. Highly recommended.
Stayed 2 nights in May 2023