Note fondée sur 508 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Auburn
Publié le 12 oct. 2024 sur Expedia
It was quiet and convenient to local shopping
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your review! We’re pleased to hear that you enjoyed the quiet atmosphere and found our location convenient for local shopping. Your satisfaction is important to us, and we look forward to welcoming you back on your next visit!
par un voyageur
Publié le 9 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Rebecca,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Power was out at checkin time, but came on before getting to the room. Breakfast was typical worthless continental breakfast. Room was cleam and no bed bugs. That was a plus.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Patrick,Thank you for sharing your experience. We apologize for the inconvenience caused by the power outage during check-in, though we're glad it was resolved before you reached your room. We appreciate your feedback regarding the breakfast options and will take it into consideration for future improvements. It's great to hear that you found your room clean and comfortable. We hope to provide you with a better experience next time!
par un voyageur
Publié le 4 oct. 2024 sur Hotels
It was ok!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Wayne,Appreciate you for sharing the rating of your recent stay with us. Glad that you had a nice stay with us. However, our team goal is to give you an awesome stay. If you have any suggestions please share them with us. Hope to serve you better on your next visit.
par un voyageur de SOUTH BEND
Publié le 2 oct. 2024
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We apologize for the inconvenience you faced. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Very nice place
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kevin,Thank you! We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Nice clean and quiet room. Staff was excellent.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kevin,Thank you for your positive feedback! We're happy to hear that you enjoyed the clean, quiet room and found our staff to be excellent. We look forward to welcoming you back for another pleasant stay!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
25 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I deeply appreciate your generous 5-star rating. We are overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Izabela,We recognize that we fell short of meeting your expectations on this particular occasion as reflected in your rating of 2. We are keen to understand the specific challenges you faced during your visit, as your honest feedback, whether positive or negative, is essential for our ongoing enhancements. We anticipate the chance to improve and offer you a superior service in the future.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Good hotel experience 😊
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kathie,Thank you for your positive feedback! We're thrilled to hear that you had a good hotel experience. We look forward to welcoming you back for another great stay!