Note fondée sur 491 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de SOUTH BEND
Publié le 2 oct. 2024
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We apologize for the inconvenience you faced. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Steven,Appreciate you for sharing the rating of your recent stay with us. Glad that you had a nice stay with us. However, our team goal is to give you an awesome stay. If you have any suggestions please share them with us. Hope to serve you better on your next visit.
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Austin,We are delighted to have provided you with suitable accommodation for your trip here. We are pleased to see this awesome 5-star rating, and we hope to welcome you back again before long.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Steven,I appreciate your rating regarding our hotel. Your satisfaction is of utmost importance to us, and we would be honored to have the opportunity to serve you again on your future trips. Please write to us if you have any further feedback or suggestions regarding your stay. Thank you for considering us, and we look forward to welcoming you back soon.
par un voyageur
Average Super8
Publié le 29 août 2024 sur HotelsAverage hotel. Liked the built in bathroom night light. Bed was comfortable and AC worked well. However, unforgivable, that remnants of former guest’s chewing tobacco spit was on the nightstand.
What they serve for breakfast is barely that. Packaged biscuits and a crock pot of gravy are the highlights.
Commentaires de Gestion de l’hôtel
29 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Mike,Thank you for your candid feedback. We're glad to hear that you appreciated the bathroom night light, comfortable bed, and well-functioning AC. However, we sincerely apologize for the unacceptable condition of the nightstand and the subpar breakfast offerings. Your feedback is invaluable as we strive to enhance our services, and we hope you might consider giving us another chance in the future.
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Robert,Our objective is to deliver a superior experience, and we acknowledge that we did not meet your expectations on this occasion. We are eager to gain insight into the challenges you encountered during your visit, which led to a rating of 4. Your candid feedback, whether positive or negative, is crucial for our continuous improvement. We look forward to the opportunity to better serve you in the future.
par un voyageur
Publié le 22 août 2024 sur Expedia
Sastifecho
Commentaires de Gestion de l’hôtel
22 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Rene,We are truly grateful for your recent stay and for awarding us with a perfect 5-star rating and review. It brings us great joy to know that you had a wonderful experience with us. Your satisfaction is our top priority, and we are excited to have the opportunity to serve you again in the future. Thank you for choosing our hotel, and we can't wait to welcome you back.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We appreciate your 6-star rating. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
par un voyageur
Publié le 16 août 2024 sur Expedia
I didn’t like Expedia not following through with there end of check in
Commentaires de Gestion de l’hôtel
22 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Carl,We apologize for the inconvenience that you faced during your stay. Please let us know anything specific about the value or services you felt didn't match, so we can continue to improve and provide the best experience possible. We appreciate our guests' feedback.
par un voyageur
Publié le 16 août 2024 sur Expedia
Nice quiet affordable
Commentaires de Gestion de l’hôtel
17 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Marita,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.
