Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Shelby, NC
Nine days with Mom
Publié le 3 juin 2024 sur HomeAwayBeautiful buildings and grounds. The staff was delightful and very helpful. Loved the location, we rented a larger boat so all could travel to other islands. We would love to go back.
par un voyageur
Perfect
Publié le 22 déc. 2022 sur HomeAwayWe needed a place to escape the cold and found this paradise that could accommodate our large group. There is not much to do on Camanoe itself but that is exactly what we wanted. We could use the boats to skip to nearby islands for food/bars but the property has more than enough amenities to keep you happy. Richard our host was unbelievable. He helped us navigate the area, hire an incredible chef (Elke) , acquire a catamaran day trip, coordinate logistics seamlessly, and so much more. I can’t thank him enough for making that trip so memorable and perfect. Would love to stay again.
par un voyageur
Beautiful Property, Important Amenities Unavailable
Publié le 28 nov. 2022 sur HomeAwayRichard provided ongoing superb communication from the time of inquiry until our visit to the British Virgin Islands concluded. He assisted with everything from arranging delivery of provisions to letting us know which airports were best for our travel, etc…. He rearranged the two twin beds for our kids to be closer to our room ahead of our visit. And he gave us the grand tour of the property when we arrived, despite it being late. He was incredibly knowledgeable and hospitable.
The property is GORGEOUS and well-maintained. It was much larger than we anticipated. There are so many places to sit and relax and enjoy the beauty of the environment. The ‘toys’ available were plentiful, from fishing gear to snorkel gear to games to cooking ingredients and tools to toiletries.
Only disappointment was paying $75/ day per person over 6 people with an expectation of a 24 hour available boat for our use that would fit our whole party and two golf carts as advertised on the website. When I inquired, I was told the golf cart was inoperable and they weren’t providing the larger boat round the clock, we were encouraged to pay for a charter or use ferry transportation.
Overall and beautiful experience but I did expect some type of remediation for those significant shortcomings given the price paid.
Commentaires de Gestion de l’hôtel
1 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Rachel, thank you for your review and kind words!
I am sorry that there was a misunderstanding on amenities, there was a boat available to you 24h a day as per the listing, it was only our bigger boat that we use for transfers that was/is not, which I did make clear to you prior to arrival.
As for the golf cart, unfortunately our second cart went down and we have ordered a new 6 seater to arrive later this month - these things do happen and I am sorry that it affected your vacation the way it did, please know that we are working hard to rectify the situation soonest.
All the best,
Richard
par un voyageur
Great trip with big grup
Publié le 10 nov. 2022 sur HomeAwayThis property was fantastic. It was even better than advertised. Richard did a great job organizing requests and logistics. The property was one of the most unique places I have ever stayed. Can't wait to come back.
par un voyageur
Fabulous location, property and staff
Publié le 21 juill. 2022 sur HomeAwayThis property lived up to its expectations with its beauty and comfort at every spot. The staff took great care of the house and us while we were there with daily housekeeping and cleaning. The property manager and house a manger attended to our needs and was very helpful in setting us up with Caption Tom from Celtic Pride who took us on a fantastic day cruise - allowing us to explore areas of the BVI we had not previously seen. This is a vacation spot and house that we look forward to returning to again and again. 5 stars!!
par un voyageur de Elkhart , in
Presailing rest and relaxation
Publié le 14 févr. 2022 sur HomeAwayBeautiful beyond words. The estate explores all senses. The accommodations for 12 people was absolutely perfect. This VRBO was the best I have experienced yet. Thank you to Jerome and the girls , thank you Richard. You guys rock.