Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Caister Mini Break
Publié le 18 juin 2022 sur HomeAwayThis location suited us because of friends living nearby. However, being situated on a busy main road with No on site parking may not suit all. The cottage is clean, tastefully decorated and spacious but unfortunately has a damp problem, especially in the entrance hall and main bedroom, which means there is a musty smell throughout.
Commentaires de Gestion de l’hôtel
3 juill. 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your rating. We are glad that we are able to provide you with a well-equipped stay. Please rest assured that improvements will be made so you can enjoy your next stay here. We look forward to hosting you again.
par un voyageur
Very nice and cozy place to stay
Publié le 28 févr. 2022 sur HomeAwayVery nice place , big living room with kitchen , very cozy place. 5 stars
Commentaires de Gestion de l’hôtel
21 mai 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your rating. We are glad that we are able to provide you with a comfortable and well-equipped stay. We look forward to hosting you again.
par un voyageur de Boston, USA
Perfect for a weekend getaway
Publié le 4 oct. 2021 sur HomeAwayThe property was immaculately clean and just like the pictures. Some noise on Saturday night from the pub next door, particularly as the beer garden abuts the garden wall. Short walk to the beach and excellent chinese takeaway a few doors down.
Commentaires de Gestion de l’hôtel
15 oct. 2021 par VrboOwner, Gestion de l’hôtel
Thank you for your rating. We are glad to hear that you liked our place and you enjoyed your stay. The place is indeed close to the beach and some Chinese takeaways. We look forward to hosting you again!
par un voyageur
Breeze Cottage
Publié le 25 sept. 2020 sur HomeAwayWell equipped, clean however cottage situated on busy main road and rear yard is overlooked and backs onto pub (bit noisy).
Commentaires de Gestion de l’hôtel
17 nov. 2020 par VrboOwner, Gestion de l’hôtel
Thank you for your review. We are pleased to hear you appreciated how clean and well equipped the property is.
par un voyageur
Great property
Publié le 5 sept. 2020 sur HomeAwayWe were very happy with the property, it exceeded expectations! Caister-on-Sea itself is not very inspiring but great as a base for surrounding areas. Some lovely beaches/villages all along the coast.
Commentaires de Gestion de l’hôtel
7 sept. 2020 par VrboOwner, Gestion de l’hôtel
Thank you for your great review and stipulating how nice our cottage is.
par un voyageur
Lovely little cottage
Publié le 26 févr. 2019 sur HomeAwayFantastic location, with local shops etc near by! Enjoyed the coast lines and had a very comfortable stay. Thank you
Commentaires de Gestion de l’hôtel
27 mars 2020 par VrboOwner, Gestion de l’hôtel
Great to hear you enjoyed your stay so much in our lovely beach house.
We look forward to welcoming you soon in the near future!
par un voyageur
In summary, a nice and comfortable place which needs a proper clean
Publié le 29 nov. 2018 sur HomeAwayThe cottage is easy to find and there are good amenities around with a Tesco a short drive away and a Lidl, Co-op and various restaurants & takeaways a short walk away. We couldn't find any way to park safely in front of the cottage to unload. Just round the corner parking was available on West Road. It is worth noting the close proximity of the front of the house to the road. This may be noisy for some with windows open. The cottage is also right next door to a pub. Again, for some a plus and for others a negative. It's worth noting though. Access is via a lock box which worked exactly as expected. Inside the place has been refurbished to a very high standard. In particular the kitchen and bathroom are stunning. Lots of nice little touches like abundant toiletries. Check in was via a tablet. To gain access to information about the cottage check in needed to be completed. To complete check in guests are forced to allow the owner and 'YourWelcome' to retain personal information for 2 years and to allow the owners and YourWelcome to communicate. The owners should be aware that this practice is now illegal under EU-wide General Data Protection Regulations. Heating is via NEST and seemed to work well. There is SKY TV, but access to pretty much all but the 5 terrestrial channels was blocked.
The biggest problem we experienced was poor cleanliness. Sadly, this let the whole experience down. From the moment we got there my son's puppy was finding and eating jelly sweets left on the floor in the lounge. These are bad for dogs! There was a dirty sock left behind the bathroom door. Some of the cutlery was dirty. We played it safe and washed all the crockery and utensils we needed prior to using them. I dropped a coin under the wardrobe in the second bedroom. When I looked under to retrieve it I found an empty coca cola bottle and an old pack of biscuits. It's a nice cottage which has been refurbished to a very high standard. Lack of adequate cleaning lets it down.
Commentaires de Gestion de l’hôtel
27 mars 2020 par VrboOwner, Gestion de l’hôtel
Dear Paul,
Thank you for your review. The cottage is indeed perfectly located and has takeaways within a short walk away.
We are very proud on our stunning kitchen and bathroom as well, like you described.
Please note that our check-in procedure is complying with the General Data Protection Regulations, and not illegal like you suggest. Guests can always untick a box in case they don't want to be contacted by us.
Regarding the cleanliness, we feel very sorry for you. This is of course not our standard and should not have happened. We know that it is no excuse but this was likely caused because of a new cleaner recently added to the team. We will improve our quality checks to make sure the standards will be raised again. Please note that we have received more then 50 reviews on multiple platforms, and almost all of them are extremely enthusiastic about our cleanliness.
Once again sorry for the inconvenience caused.
Regards, Nikki & Stef
par un voyageur de Essex, United Kingdom
Great property, in a great location
Publié le 10 sept. 2018 sur HomeAwayLovely house, perfect for anyone wishing a comfy stay. Perfect location for a 5min stroll to the beach or drive to nearby places.
Commentaires de Gestion de l’hôtel
27 mars 2020 par VrboOwner, Gestion de l’hôtel
Great to hear you enjoyed your stay so much in our lovely beach house.
We look forward to welcoming you soon in the near future!
par un voyageur
Everything you need
Publié le 7 juill. 2018 sur HomeAwayPerfect place to stay with everything u need for familly holiday, close to the beach ,locall shops , 10 min drive to Gr Yarmeth with full of atractions and even better beach in Hemsby ...highly recommendit...Thank you for wonderful stay
Commentaires de Gestion de l’hôtel
27 mars 2020 par VrboOwner, Gestion de l’hôtel
Dear Monika,
Great to hear you enjoyed your stay so much. Indeed the cottage and location are great. And like you mentioned perfectly suitable for family stays!
We love to welcome you again soon in the near future.
Warm regards, Nikki & Stef
par un voyageur
Gorgeous cottage, lots of luxuries and excellent location, we will return
Publié le 13 mai 2018 sur HomeAwayGorgeous cottage, lots of luxuries and excellent location, we will return
Commentaires de Gestion de l’hôtel
27 mars 2020 par VrboOwner, Gestion de l’hôtel
Thanks for you extremely positive review, and good to hear you loved our cottage so much!
We are looking forward hosting you again in the near future!