Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
3,9 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Canada
Charming and great
Publié le 28 sept. 2017 sur Expedia
Pour : Managers, location, service, price and room
Contre : Larger choice of breakfast, better internet
Emplacement : Close to all and across the main port
Elena has made this quaint hotel a must. Location is near the port. Bus stop is a mere 3 min walk. Hotel is small and well appointed. Rooms are clean and spacious. Beds are fine. AC works well and restroom is convenient. Price is great. Breakfast is offered. I would suggest real orange juice. Folegandros is a beautiful island so its this hotel.
par un voyageur de Haileybury, Ontario
Publié le 16 sept. 2019 sur Expedia
Wonderful view. Friendly family property. Very very firm bed.
par un voyageur de Milano
Publié le 5 sept. 2019 sur Hotels
par un voyageur
Publié le 28 juill. 2019 sur Expedia
par un voyageur de Växjö Sweden
Jättetrevligt boebåde med trevlig personal.
Publié le 12 sept. 2018 sur ExpediaElena gjorde allt för att vi skulle trivas. Allt från att hämta upp oss i hamnen till att hjälpa till med olika diverse lösningar för oss.
par un voyageur
Publié le 19 août 2018 sur Hotels
par un voyageur
Publié le 16 août 2018 sur Expedia
Overall, a disapointing experience due to customer service.
The location is great, and the room clean and cute, but it could be improved. For example, kitchenware to permit the use of the stove would come in handy, so would functional wifi in the room. Nonetheless it definitely does the job for a short stay.
The worst customer service experience we've had in Greece. Reception was cold and accusative towards us because of an arrival 10 minutes BEFORE check-in deadline, very unprofessional. Luggage storage after check-out was not permitted supposedly due to a public holiday, a rule which seemed only to apply to this hotel and that some locals told us was a recurring problem with this establishment, again, very unprofessional. Confusion on check-out time, for which I can take the blame, and pressure to leave quickly, which we did, even though check-in is three ours later. Finally, problem at check-out to get a complete bill specifying the number of nights and the total amount of the stay. A tax suddently appeared when I asked for this document, which was not asked when I first checked out and received the basic receipt, for some obscure reason. I could not get an answer on why that was, maybe an honest mistake, but, in good faith, I paid the new fee.
I would try to avoid if possible, next time I'm on the island, based on this experience and other comments heard by locals, and seen elsewhere on the Internet.
Commentaires de Gestion de l’hôtel
21 août 2018 par elena, Gestion de l’hôtel
when you go to a hotel, you have to respect the place you live in. You came for two days only and you did not respect either this or the regulations we have behind the room door. Your arrival time was an hour later and it did not even get you out of the mind to tell us about the lateness as most well-meaning people do to you. Do not lie because you are the least percentage of people who want to be impressed to make a stay at accοmodation. We did not know with your lateness, to make you happy with champagne and rose petals.???? hahahaha BE CAREFUL you are great liars!
We will not be in the process of responding to your malicious comments again. Because it's inaccurate
par un voyageur
Publié le 16 août 2018 sur Expedia
Overall, it was a really disappointing experience. The worst customer experience in Greece, out of the six hotels we've stayed at.
To be fair, the spot is nice and the room is clean and cute, even though some things could be better (wires coming out here and there, or the fact that you have a stove, but nothing to cook on it).
Our experience was brought down in the negative because of customer service, which was awful, for the following reasons:
1-We were coldly greeted at check-in with reproaches of not calling and arriving late, even thought we were 10 minutes ahead of the official check-in deadline.
2-The hotel refused to keep our luggage after check-out because of a public holiday, but was apparently the only hotel in town doing so. So we would've had to carry around our luggage from 11AM to the time of boarding our ship at 8PM, if it wasn't for friendly locals who agreed to help us. We were told by some locals that this is a recurring problem with this hotel.
3-We had a misunderstanding of the check-out time, althought I take full responsibility for this, so the (I guess) owner came knocking at our door at precicely 11AM insisting that people were waiting for the room, even though check-in is not until 2PM, as specified on Expedia. Nonetheless we packed in a hurry and were out by 11:15AM.
4-I had all the trouble in the world getting a bill specifying the number of nights and total cost of my stay, and a surcharge of 3euros was asked to get it.
Avoid if possible
Commentaires de Gestion de l’hôtel
22 août 2018 par elena, Gestion de l’hôtel
when you go to a hotel, you have to respect the place you live in. You came for two days only and you did not respect either this or the regulations we have behind the room door. Your arrival time was an hour later and it did not even get you out of the mind to tell us about the lateness as most well-meaning people do to you. Do not lie because you are the least percentage of people who want to be impressed to make a stay at accοmodation. We did not know with your lateness, to make you happy with champagne and rose petals.???? hahahaha BE CAREFUL you are great liars!
We will not be in the process of responding to your malicious comments again. Because it's inaccurate
par un voyageur
Soggiorno perfetto
Publié le 11 août 2018 sur HotelsHo soggiornato presso la struttura con il mio ragazzo e abbiamo avuto la sensazione di essere a casa: camere bellissime e spaziose, con tutto io necessario per il soggiorno. L'ospitalità è di casa, non avremmo potuto chiedere di meglio!!
par un voyageur
Publié le 3 août 2018 sur Hotels
