Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Very defensive and didn’t handle issues appropriately or in a manner to cater to paying customers concerns. Not polite and quite rude. Would not stay here again. Cleanliness was great once brought up and then it faded off as the days wore on.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Al Daliani Minaret Rooms , Gestion de l’hôtel
Thank you very much for choosing our property for your stay and for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, as ensuring our guests’ comfort and satisfaction is our top priority.We would like to clarify that upon your arrival, you brought to our attention certain areas that needed cleaning, which we immediately addressed. From that point on, we made sure to maintain the cleanliness daily, including towel changes and any other services necessary to provide the best possible experience.We are sorry to hear that you felt our service did not meet your expectations. However, we can assure you that we took all the necessary actions to resolve the issue promptly and made every effort to accommodate any of your requests. Throughout your stay, we also sent messages inquiring if there were any additional needs, which remained unanswered. Additionally, as a gesture of goodwill, we offered you a complimentary bottle of wine to improve your experience.The level of hospitality we provide reflects the high standards we maintain consistently, and your feedback does not reflect the usual experience of our guests. We are always open to constructive feedback and strive to improve our services continuously, but we feel that your review does not fully represent the efforts we made to enhance your stay.Once again, we thank you for choosing us.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Al Daliani Minaret Rooms , Gestion de l’hôtel
Thank you very much for taking the time to write such a good review of your stay in our accommodation. We are further pleased that the amenities, service and overall stay experience you had was at its best. Thank you!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Al Daliani Minaret Rooms , Gestion de l’hôtel
Dear Leif, thank you for the wonderful ratings! It is very pleasing to know that our hospitality is so well received by our guests! You are always welcome to come back at any time you wish in the future.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Al Daliani Minaret Rooms , Gestion de l’hôtel
Thank you very much for your review and for your ratings!You are always welcome to come back!
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Such a pretty room and cute balcony! The absolute best and nicest receptionist and cleaner I have ever met at a hotel! It was totally quiet between the rooms, modern and pretty, close to everything, and felt very safe. Practical check-in/-out. Cute roof terrace too! Cleaning was SO good and it was always sooo clean. Will definitely recommend, and stay here again!!
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Al Daliani Minaret Rooms , Gestion de l’hôtel
Dear Nora, thank you for your kind words and the high ratings. We are very happy that you had a great time, that the room met your needs and that the area was ideal for you. You were among our most appreciative and respectful guests! We do hope to see you again!
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Absolutley amazing location and apartment. Really clean, walkable distance from all major tourist spots. Friendly housekeeper, defintely recommend staying here.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par George Galanakis, Gestion de l’hôtel
Thank you very much for taking the time to write such a good review of your stay in our accommodation. We are further pleased that the amenities, service and overall stay experience you had was at its best. Thank you!
par un voyageur
Publié le 8 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Al Daliani Minaret Rooms, Gestion de l’hôtel
Thank you for the high markings!
par un voyageur
Amazing Stay Superb Staff
Publié le 25 août 2023 sur HotelsWe had an amazing stay rooms are nice and location is spot on but the best was the staff and service they went over and beyond our expectations to accommodate requests amazing job we sincerely thank them
Commentaires de Gestion de l’hôtel
26 août 2023 par Al Daliani Minaret Rooms , Gestion de l’hôtel
Dear Nicola, thank you very much for taking the time to write such a good review of your stay in our accommodation. We are very happy that we exceeded your expectations and you had a pleasant stay. We also appreciate your kind words about us, we always try our best to provide a memorable vacation for our guests. We hope to have the pleasure to accommodate you again in the future!