Note fondée sur 36 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
4,9 Propreté de la chambre
4,5 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Expedia
Vriendelijke mensen in de service, vriendelijk ontvangst. Lange ontbijt service.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par The Alamis Hotel & Apartments Team, Gestion de l’hôtel
Dear Henricus Johannes,Thank you for your kind review and for highlighting the friendly service and warm welcome you received. We're glad you appreciated the extended breakfast service. It was a pleasure having you, and we hope to welcome you back soon!Best regards, The Alamis Hotel & Apartments Team
5 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Expedia
Vrijwel nieuw hotel/appartementcomplex. Ruime kamer, uitstekende badkamer, goed bed en keurig netjes. Zeer vriendelijke mensen bij de receptie. Keurig ontbijt. Schoon zwembad en voldoende bedjes.
4 sur 5
par un voyageur de Chateauguay

Publié le 15 août 2024 sur Expedia
The staff were wonderful and very helpful. The room we stayed in was just ok. We did not like the fact that the only garbage can in the room was the same one you had to dispose of your toilet paper in, since you are not supposed to flush those down the toilet. Also the breakfast that was included served cold eggs and crepes. The salt was a communal salt in a bowl and not in a shaker. This means many fingers touched and piched the same salt that you are putting on your food. Other than that it was a nice hotel.
Commentaires de Gestion de l’hôtel
17 août 2024 par The Alamis Hotel & Apartments Team, Gestion de l’hôtel
Dear Tarek,Thank you for your detailed review and for highlighting the positive aspects of your stay, especially the helpfulness of our staff.We appreciate your feedback regarding the garbage can in the room. We understand the importance of convenience, and we apologize if this was an inconvenience for you. We will consider your comments as we continually work to improve our guest experience.Regarding your concerns, we would like to clarify that the rock salt is for display purposes, and there are individual sachets of salt and pepper available—our apologies if these were missed. The crepes are part of our pastry buffet, along with spongecakes and viennoiserie, which are served in room temperature, and the eggs are kept warm in a bain-marie to maintain their temperature.Your comments are valuable to us, and we hope these clarifications enhance your overall view of our hotel. We would love the opportunity to welcome you back and provide an even better experience next time.Best regards,The Alamis Hotel & Apartments Team
5 sur 5
par un voyageur

Super place

Publié le 8 août 2024 sur Hotels
Very Nice location, super friendly staff, Nice - non overcrowded pool, good breakfast . Walking distance to sandy beach and nice beach club.
Commentaires de Gestion de l’hôtel
8 août 2024 par The Alamis Hotel & Apartments Team, Gestion de l’hôtel
Dear Anders,Thank you so much for your perfect score and kind words!We're thrilled to hear that you enjoyed our location, friendly staff, and the relaxing atmosphere by the pool. It's great to know that the breakfast and proximity to the beach and beach club added to your experience. We hope to have the pleasure of welcoming you back in the future!Best regards, The Alamis Hotel & Apartments Team
4 sur 5
par un voyageur

Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par The Alamis Hotel & Apartments Team, Gestion de l’hôtel
Dear Guest,Thank you for your positive rating and for taking the time to share your experience. We are glad to hear you enjoyed your stay with us.If there are any specific areas where you believe we could improve, we would love to hear your feedback. Your insights are invaluable in helping us enhance our services for future guests.We hope to have the pleasure of welcoming you back soon.Best regards, The Alamis Hotel & Apartments Team
3 sur 5
par un voyageur

Publié le 4 août 2024 sur Expedia
Would’ve been better if there was parking. Also would be nice to have hot water! Other than that, it was a pleasant experience!
Commentaires de Gestion de l’hôtel
5 août 2024 par The Alamis Hotel & Apartments Team, Gestion de l’hôtel
Dear Eddie,Thank you for your feedback.We apologize for any confusion regarding parking and hot water. We do offer parking facilities, though they are not complimentary. Regarding the hot water, our system utilizes solar panels, which can sometimes mean that it takes a few minutes for hot water to be fully available during peak usage times. Had this been communicated to us at the front desk, we would have been happy to assist you.We appreciate your comments and hope to have the opportunity to provide you with a better experience in the future.Best regards,The Alamis Hotel & Apartments Team
3 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par The Alamis Hotel & Apartments Team, Gestion de l’hôtel
Dear Martin,Thank you for taking the time to leave a rating. We appreciate your feedback and are always looking for ways to improve our services. While we are glad to see you gave us 6/10, we understand there is room for improvement, and we would love to hear more about your experience.If you have any specific suggestions or details about what you enjoyed and what could be better, please feel free to share. Your insights are incredibly valuable to us and help us make the necessary changes to serve you and other guests better.Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide an even better experience.Best regards,The Alamis Hotel & Apartments Team
5 sur 5
par un voyageur

Publié le 18 juill. 2024 sur Expedia
Property management did an excellent job making guests feel welcome and comfortable. Good communication skills and did a great job communicating in English.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par The Alamis Hotel & Apartments Team, Gestion de l’hôtel
Dear Angelo,Thank you for your 5-star review!We are thrilled to hear that you felt welcomed and comfortable during your stay. We look forward to welcoming you back in the future.Best regards,The Alamis Hotel & Apartments Team
5 sur 5
par un voyageur

Publié le 17 juill. 2024 sur Expedia
Erg vriendelijk personeel
Commentaires de Gestion de l’hôtel
17 juill. 2024 par The Alamis Hotel & Apartments Team, Gestion de l’hôtel
Dear Guus,Thank you for your 5-star review!We are delighted to hear that you found our staff to be very friendly. Your positive feedback means a lot to us.We look forward to welcoming you back in the future.Best regards,The Alamis Hotel & Apartments Team
5 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Expedia
Hele mooie gerenoveerde kamers. Dichtbij het strand en met 5 a 10 min lopen bij veel restaurants
Commentaires de Gestion de l’hôtel
15 juill. 2024 par The Alamis Hotel & Apartments Team, Gestion de l’hôtel
Dear Jamie,Thank you for your excellent review!We are delighted to hear that you appreciated our beautifully renovated rooms and convenient location near the beach and numerous restaurants within a short walk. We hope to have the pleasure of welcoming you back soon.Best regards,The Alamis Hotel & Apartments Team