Ratings based on 114 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 31, 2024 on Expedia
We absolutely loved our stay here. It was just on the edge of the port so it was quiet and peaceful but a short walk to all the action. Ava was very kind, sweet, helpful, and so accommodating. We highly recommend staying here!
Comment from Hotel Management
Aug. 2, 2024 by The Alcanea Team, Hotel Management
Dear Mrs. Brittany.Thank you for the warm feedback on your recent stay with us. It is delighful to learn that you had a great stay.We hope to see you again at Alcanea Boutique Hotel,Warm regards,The Alcanea Team
by A traveller
Posted Jul. 3, 2024 on Expedia
This property is amazing! I wish I stayed longer. By far the best part of my trip so far. I left like I was at home. Hope to come back again one day. I highly recommend this place.
Comment from Hotel Management
Jul. 8, 2024 by The Alcanea Team, Hotel Management
Dear Ms. Angelina,Greetings from Alcanea Boutique Hotel.Thank you for your perfect review of our hotel.Looking forward to welcoming you back at the hotel.Warm regards,The Alcanea Team
by A traveller
Posted Jun. 23, 2024 on Expedia
This cute hotel is in a perfect location in the beautiful harbor. Having a café on the first floor, lots of restaurants and shopping close by, a beach within less than 20 min walking, it was perfect! The staff went above and beyond to make us comfortable. Would definitely stay here again.
Comment from Hotel Management
Jun. 25, 2024 by The Alcanea Team, Hotel Management
Dear Mrs. Amy,Greetings from Alcanea Boutique Hotel. Thank you for your 5-star review of our hotel. It's a pleasure to hear that you enjoyed the experience of our restaurant and the experience of our hotel. We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.Best Regards,The Alcanea Team
by A traveller
Posted Jun. 22, 2024 on Expedia
Very convenient place, overlooking the water, and the manager is super nice. I think her father owned the property. The rooms are small, the standard ones, but they will do. The breakfast is good, but can get busy with one person doing all the serving since no burette. Also, I wish breakfast could start earlier.
Comment from Hotel Management
Jun. 25, 2024 by The Alcanea Team, Hotel Management
Dear Mr. Ananda,We are very happy you chose Alcanea Boutique Hotel for your stay in Chania Town. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,The Alcanea Team
by A traveller
Posted Jun. 9, 2024 on Expedia
The staff was fantastic! Beautiful location. Nice, quiet room with a great view (room 7).
Comment from Hotel Management
Jun. 10, 2024 by The Alcanea Team, Hotel Management
Dear Mrs. Lisa,Thank you very much for choosing Alcanea Boutique Hotel for your stay in Chania Town. We are proud to know that you enjoyed our convenient location, polite staff, comfortable room and unique view. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Kind Regards,The Alcanea Team
by A traveller
DebGrace0624
Posted Jun. 3, 2024 on HotelsWe absolutely loved our stay here. Lovely hotel. Over 500 years old. Stairs to room. The a/c worked brilliantly. Our balcony room was just as pictured. Huge room #1
Delicious breakfast served to guest til Noon!
Eva the property manager was just the best. Would highly recommend!!
Comment from Hotel Management
Jun. 5, 2024 by The Alcanea Team, Hotel Management
Thank you for recommending Alcanea Boutique Hotel after the experience you had with us! We were truly pleased to hear that you enjoyed stay, hotel and room. We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.With Kind Regards,The Alcanea Hotel
by A traveller
Posted May 25, 2024 on Expedia
Great location, very helpful staff
Comment from Hotel Management
May 30, 2024 by The Alcanea Team, Hotel Management
Dear Mrs. Catharinah,Thank you for recommending Alcanea Boutique Hotel after the experience you had with us! We are proud to know that you enjoyed our accessible location and friendly staff. We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.Best Regards,The Alcanea Team
by A traveller
Wonderful stay
Posted May 25, 2024 on HotelsWonderful stay - a beautiful small boutique hotel with excellent location and great views. Delicious breakfast too!
Comment from Hotel Management
May 30, 2024 by The Alcanea Team, Hotel Management
Dear Mr. Garfield,Thank you for choosing to stay at the Alcanea Boutique Hotel. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We were truly pleased to hear that you enjoyed view, breakfast, location and stay. We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.Best Regards,The Alcanea Team
by A traveller
Posted May 15, 2024 on Expedia
Very nice boutique hotel centrally located in old Town. Excellent staff who were very helpful. Nice breakfast. Plenty of restaurants around.
Comment from Hotel Management
May 16, 2024 by The Alcanea Team, Hotel Management
ear Mr/Mrs. Bertrand,Thank you for choosing to stay at the Alcanea Boutique Hotel. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are proud to know that you enjoyed our friendly staff, delightful breakfast and restaurant. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Alcanea Boutique Hotel.With Kind Regards,The Alcanea Team
by A traveller
Great stay.
Posted May 6, 2024 on HotelsExcellent accommodations! Very nice staff who were extremely hospitable. The only issue I had was the parking situation. They state there is parking available but it’s street parking which is available to everyone, not just the hotel. This is a major issue and they need to change this on their services on the App.
Comment from Hotel Management
May 14, 2024 by The Alcanea Team, Hotel Management
Dear Mr. Michael, Thank you for choosing Alcanea Boutique Hotel for your stay & for taking the time to share your experience. We would love to welcome you back in the nearest future. With Best Regards, The Alcanea Team
