Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,5 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juill. 2024 sur Expedia
This hotel has so much potential and could be beautiful. The seating area which overlooks the beach feels like a car park and there is an abandoned dining area next to it which could be so beautiful if it was set up with a barbecue and food et cetera, rather than just abandoned.
When we arrived, the lady checking us in did not seem to know about our rival and initially gave us one room whereas we had booked two rooms and she seemed surprised and confused. The service improved somewhat after that but things like changing sheets didn’t happen once in our hotel room over the period of a week And the replacement of towels was very poor as well. We arrived to the hotel at 10:30 and were very hungry and were told that there was no food for us to eat and that they could not arrange for some bread and cheese even which seems unusual for a five star hotel.
There is no transport from the hotel to nearby towns which is unfortunate as it is quite isolated in the area it is in and the smallest request seem to cause confusion in reception, With exception of one or two members of staff who seem efficient and able to help. When they were not on their shift, there were inevitable difficulties in organising the smallest things.
All in all fairly disappointing experience with exception of the beautiful Mediterranean sea and restaurants around the island.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We're glad you enjoyed the Mediterranean sea and the local restaurants. We're sorry to hear about the issues you faced during your stay, including the room assignments and service. We appreciate your suggestions about improving the beachfront area and dining facilities. Please feel free to contact us directly if you have further concerns or if we can assist in any way.We hope to welcome you again in the future!Kind regards,Sevasti Vouvalakis,General Manager
par un voyageur
Publié le 25 juin 2024 sur Expedia
A lovely hotel, the staff were extremely kind and helpful. The room was spotless when we arrived, however the cleaning during the week was quite poor. Would highly recommend this hotel, many amazing restaurants within walking distance or short taxi ride
Commentaires de Gestion de l’hôtel
13 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for staying at Αmmos Luxury Resort and taking the time to rate your experience with us. We truly hope that we will have the opportunity of welcoming you back soon in the future.Kind regards,Sevasti Vouvalakis,General Manager
par un voyageur
Publié le 24 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We’re sorry to hear you didn’t enjoy your stay with us. If you have specific concerns or issues, please reach out directly so we can address them and improve. Your feedback is important to us.Kind regards,Sevasti Vouvalakis,General Manager
par un voyageur
Publié le 22 juin 2024 sur Expedia
Don’t stay here
Commentaires de Gestion de l’hôtel
13 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We’re sorry to hear you didn’t enjoy your stay with us. If you have specific concerns or issues, please reach out directly so we can address them and improve. Your feedback is important to us.Kind regards,Sevasti Vouvalakis,General Manager
par un voyageur
Publié le 18 juin 2024 sur Expedia
Fabulous stay at Ammos the pool is lovely but the cabanas and beach even better, very relaxing and tranquil, best hotel room I’ve stayed in , I’ve slept very well, the staff are very friendly and helpful… food was in abundance and great quality… I’m already planning my return trip in September.. Thankyou everyone at Ammos
Commentaires de Gestion de l’hôtel
13 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for staying at Αmmos Luxury Resort and taking the time to rate your experience with us. We truly hope that we will have the opportunity of welcoming you back soon in the future.Kind regards,Sevasti Vouvalakis,General Manager
par un voyageur
Publié le 14 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for staying at Αmmos Luxury Resort and taking the time to rate your experience with us. We truly hope that we will have the opportunity of welcoming you back soon in the future.Kind regards,Sevasti Vouvalakis,General Manager
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for staying at Αmmos Luxury Resort and taking the time to rate your experience with us. We truly hope that we will have the opportunity of welcoming you back soon in the future.Kind regards,Sevasti Vouvalakis,General Manager
par un voyageur
Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for staying at Αmmos Luxury Resort and taking the time to rate your experience with us. We truly hope that we will have the opportunity of welcoming you back soon in the future.Kind regards,Sevasti Vouvalakis,General Manager
par un voyageur
Publié le 9 juin 2024 sur Hotels
While the resort is tidy and neat, the beach is rocky and not swimmable. Pool was clean. Cleaning lady only came once during our 4day stay. Hair found on buffet food items twice on different occasions. Had to call for clean towels and toiletries. NO ONE SPOKE ENGLISH OR GREEK!! Don’t even know what language staff spoke. Oh. The resort is a 35$ ride from port so rent a car!!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We're glad to hear you found the resort tidy and the pool clean. However, we apologize for the issues you encountered with cleaning and communication.We will address these concerns with our team to ensure better service in the future. For any immediate needs or issues, please contact us directly so we can assist you more effectively.Thank you for your insights, and we hope to have the opportunity to improve your experience in the future.Kind regards,Sevasti Vouvalakis,General Manager
