Note fondée sur 208 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 mai 2024 sur Expedia
Un hotel digne de ses etoiles. Il est absolument fantastique et son personnel incroyablement gentil et serviable.
Mentions speciales pour julien notre petit groom français et alexandra nôtre réceptionniste adorable
Commentaires de Gestion de l’hôtel
18 mai 2024 par Kostas Biblis, General Manager, Gestion de l’hôtel
Dear Sandine, Thank you for your positive review, regarding your stay at Angsana Corfu Resort & Spa.We are delighted to hear that you were satisfied with your stay and the interaction with our staff. Julien and Alexandra will be very happy when they will hear the amazing feedback towards their service. We look forward to welcome you in our resort. Sincerely, Kostas Biblis General Manager
par un voyageur
Publié le 22 sept. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2022 par Kostas Biblis, General Manager, Gestion de l’hôtel
Dear Mrs. Patricia, Thank you for taking time to write a review on Angsana Corfu Resort & Spa. We are thrilled to hear that you enjoyed so much your holidays at Angsana Corfu Resort & Spa and we have lived up to your expectations. Our guests are our top priority and we are giving our best selves to satisfy their needs and leave from our hotel with the best memories. The whole team and I sincerely hope that we may have the pleasure of welcoming you back again very soon. Warm Regards, Kostas Biblis General Manager
par un voyageur
Publié le 21 sept. 2022 sur Expedia
Très bel hôtel. Mais de graves problèmes de facturation. Nous avions loué 25 chambres pour le mariage de ma fille et TOUS mes invités ont reçu des factures avec des sur facturations. Extras comptes deux fois, taxes payés à Expédia ou booking refacturees par l’hôtel. Le directeur de l’hôtel a refusé d’intervenir. Prévoyez de perdre au moins 30 minutes pour pouvoir régler votre facture. C’est juste inadmissible. Avec 25 chambres réservées aucun geste commercial 😡😡😡
Commentaires de Gestion de l’hôtel
5 oct. 2022 par Kostas Biblis, General Manager, Gestion de l’hôtel
Dear Mrs. Fabienne,Thank you for taking time to write a review on Angsana Corfu Resort & Spa. Although it’s difficult to hear that your experience didn’t meet your expectations, we appreciate from our heart for sharing your comments, so that we can improve moving forward. We are very concerned that despite of several efforts, we unfortunately failed to please you during your stay.Please accept our apologies for any inconvenience caused. Your input is taken into serious consideration, as it is valuable to us.We truly hope that you will revisit the Angsana Corfu Resort & Spa again in the not distant future.Sincerely,Kostas Biblis General Manager
par un voyageur
Publié le 7 nov. 2021 sur Expedia
Bel établissement avec un beau potentiel mais pas au niveau d'un 5 étoiles :
Manque de choix en restauration : buffet du soir fermé et un service beaucoup trop long pour le seul restaurant sans carte ; Menu obligatoire 3 plats et 3 heures de service ...
Prix des consommations au bar trop élévé.
Mini bar de chambre non garni et réfrigérateur de mauvaise qualité
Pas de service vidéo en francais...
Enfin, compte tenu du faible taux d'occupation de l'hotel, un surclassement en chambre vue mer aurait été un geste commercial sympa compte tenu de la durée du séjour ( 7 nuits )mais non proposé...
En conclusion , bon séjour dans cet établissement qui mise beaucoup sur son emplacement et notamment sa piscine magnifique mais des ajustements à prévoir surtout en hors saison ....
Commentaires de Gestion de l’hôtel
11 nov. 2021 par Michael S. Metaxas, Gestion de l’hôtel
Dear Mr. Bruno,
Thank you for choosing Angsana Corfu Resort & Spa and sharing your valued feedback on the experience.
This is not the type of review that we like to see, and I assure you that we will take your feedback extremely seriously as we continuously strive to improve our product and services.
Regarding the choices at the evening buffet we would like to inform you that we do have a lot of choices, although we are have already addressed this issue with our F&B Director and we reviewing our menu.
Regarding the pricing we would like to note that our prices are competitive to other 5 star hotels in Greece in our food & beverage outlets. Furthermore, we do have a lot of options for our guests to choose and we are sorry to read that you have found our prices high.
As per the Mini bar kindly be informed that our Mini Bars are filled upon request and the guests should contact Reception. This information is written and the welcome letter and our FO team inform the guest about the procedure at the check-in.
Last but not least, we have to our plans information in French language and we do believe that you’ll get a nice experience next year!
Overall, it’s nice to read that you have enjoyed our pool and the magnificent view.
We are always working positively towards improvement in our products and services and we do look forward to welcome you back to experience the changes we have made.
Sincerely,
Michael S. Metaxas
General Manager
par un voyageur
Publié le 9 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Kostas Biblis, General Manager , Gestion de l’hôtel
Dear Francesco, Thank you for sharing your review. We regret to learn that your experience did not meet your expectations. It is always our goal to ensure that each guest leaves with positive memories, and we sincerely wish we had been made aware of your concerns before your departure. This would have allowed us the opportunity to offer solutions and improve your stay.We hope to have the chance to welcome you back in the future and create a more satisfying and enjoyable experience.Warm regards,Kostas Biblis General Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
We stayed in the corner suite, which was beautiful. The room was well-appointed, the view was tremendous and the quality of the bed/bathroom was exceptionally high.
The hotel fell down a little in terms of proximity to other attractions and amenities. You are a little secluded on the hillside, which may be a bonus to some, but if you do not have a car and do not want to fork out for a taxi, then walking up and down a steep hill becomes your only option.
Food and facilities were excellent. Price is high for on-site restaurants but that was to be expected at a 5* resort. Breakfast is broad and of a good quality - always plenty of space to be seated.
The staff did seem tired on occasion, which is quite understandable after a long season.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Kostas Biblis, General Manager , Gestion de l’hôtel
Dear Tom, Thank you for choosing to stay at Angsana Corfu Resort & Spa and for sharing your detailed review. We are pleased to hear that you found the corner suite beautiful and that the room’s amenities, views, and overall comfort exceeded your expectations.We acknowledge your comments regarding the resort’s location and the need for transportation, please kindly note that our Guest Relations team is always at the disposal of our guest for any arrangement. It is also wonderful to know you enjoyed our dining offerings and appreciated the variety and quality of breakfast.We look forward to welcoming you back to our resort in the future.Best Regards, Kostas Biblis General Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
We loved Angsana and would stay again. We expected a little more from location and not so busy including the insta-fame people. The service was exceptional some of the time for example hiring a luxury car and organising a transfer was so simple, quick and easy. The spa was lovely and we were made to feel very special. The end of the season meant everyone was tired, fatigued and ready for a break- we felt this despite their tremendous efforts to smile and be friendly. The room service twice a day was a special touch.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Kostas Biblis, General Manager , Gestion de l’hôtel
Dear Amanda, Thank you for sharing your experience with us. We are thrilled to hear that you loved your stay at Angsana Corfu resort & spa and would consider returning. It's wonderful that you found the service, such as arranging a luxury car and transfers, to be simple and efficient. We're also pleased to know you enjoyed the spa and the personalized touch of twice-daily room service.We look forward to welcoming you back again.Best Regards, Kostas Biblis General Manager
par un voyageur
Absolute luxury with great service
Publié le 28 sept. 2024 sur HotelsWe stayed in a two bedroom villa with a pool. Amazing location, good restaurants. Had lots of fun in our proprietary chat with Nina, Peggy and Chris. Great customer service! Would definitely recommend! Will come back again with the family.
Was also very impressed with the kids club, sandbox and kids sun loungers. This hotel works for friend and family vacations!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Kostas Biblis, General Manager , Gestion de l’hôtel
Dear Anette, Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed your stay in the two-bedroom villa with a private pool and that the location and restaurants met your expectations. It is especially pleasing to know that Nina, Peggy, and Chris contributed to making your stay more enjoyable through their attentive customer service.We are also glad to hear that the Kids’ Club and dedicated children's sun loungers were to your satisfaction, providing a great experience for family vacations. We look forward to welcoming you and your family back in the future.Best Regards, Kostas Biblis General Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Kostas Biblis, General Manager , Gestion de l’hôtel
Dear Polyxeni, Thank you for choosing Angsana Corfu Resort & Spa for your stay and for giving us a 5* review. We are delighted to hear that you enjoyed your time with us, and it is wonderful to know that your experience was positive. We look forward to welcoming you back in the future.Best Regards, Kostas Biblis General Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Stunning stay from arrival to departure staff and hotel facilities where great
Quality hotel along with stunning design and outlook amazing experience
