Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,0 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2020 par The Atlantica Imperial Team , Gestion de l’hôtel
Dear Aubry,
Thank you for your review.
We are sorry to see that we were not able to meet your expectations to the fullest.
We wish you the very best.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services , Gestion de l’hôtel
Dear Liad, Thank you for your rating! We are sorry to see that not everything was according to your expectations. We hope to welcome you back in the future for a better stay! Our best regards, The Atantica Imperial Team
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services , Gestion de l’hôtel
Dear Lonneke, Thank you for your rating! We are sorry that we did not meet your expectations to the fullest. We hope to welcome you back for an improved stay in the future!Our best regads, The Atlantica Imperial Team
par un voyageur
Publié le 18 sept. 2024 sur Expedia
M
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services , Gestion de l’hôtel
Dear Karl, Thank you for your amazing rating! We hope to welcome you back for another amazing stay soon!Our best regards, The Atlantica Imperial Team
par un voyageur
Superb!
Publié le 10 sept. 2024 sur HotelsAmazing venue, exceptional food, fantastic beach
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services , Gestion de l’hôtel
Dear Marcelo, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the venue, found the food exceptional, and loved the beach. We hope to welcome you back for another amazing stay soon!Our best regards, The Atlantica Imperial Team
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services , Gestion de l’hôtel
Dear Torsten, Thank you for your wonderful rating! We're thrilled hat you had a flawless experience and hope to welcome you back for another fantastic stay soon!Our best regards, The Atantica Imperial Team
par un voyageur
Publié le 8 août 2024 sur Expedia
We had a fabulous experience in a swim up room. We were upgraded on arrival to the ‘residence’ area which had the red carpet experience included. This seemed to be mainly around breakfast location (quieter and smaller restaurant in residence area) and mini bar contents - both of which were excellent. The staff couldn’t do enough for us and were incredibly kind and funny. In general the food was amazing with a fab selection, I was hesitant before arriving due to a few reviews I read! Ginger was the best restaurant in the resort - the ceviche was amazing!
Commentaires de Gestion de l’hôtel
27 août 2024 par Guest Services , Gestion de l’hôtel
Dear Lydia, Thank you so much for your wonderful review! We're thrilled to hear that you had a fabulous experience. It’s great to know that the red carpet experience exceeded your expectations.We're delighted that our staff made such a positive impression on your stay with their kindness and sense of humour. Your kind words mean a lot to us, and I’ll be sure to share your feedback with the entire team. It’s also fantastic to hear that you loved the food, especially at Ginger. Thank you again for choosing to stay with us and for sharing your experience. We look forward to welcoming you back for another memorable stay. Our best regards, The Atlantica Imperial Team
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Outstanding service and the resort is amazing. The a la carte restaurants are great with very engaged, friendly and well prepared for recommendations staff.
The buffet could have a broader salad offering…
Looking forward to come back!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Guest Services , Gestion de l’hôtel
Dear Katharina, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our outstanding service and found the resort amazing. It's great to know that our a la carte restaurants and staff met your expectations with their friendliness and recommendations. We appreciate your feedback regarding the salad offerings at the buffet and will certainly consider this for future improvements.We look forward to welcoming you back soon for another fantastic stay!Best regards,The Atlantica Imperial Team
par un voyageur
Publié le 23 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Guest Services , Gestion de l’hôtel
dear Husam, thank you very much for your amazing rating. We hope to welcome you again in the future.
par un voyageur
Publié le 22 juin 2024 sur Expedia
Traumhafter Urlaub
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Guest services , Gestion de l’hôtel
Dear Sarah, thank you very much for your amazing rating. We hope to welcome you again in the future.
