Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2024 sur Expedia
This is not a 5 star hotel.
The good: the guys who drive the buggies are super nice. The pools are clean. The reception manager is very nice and helpful, The rooms are nice.
The bad: Lacks the essence of greek hospitality. Most of the people who work there (non-greeks) are not knowledgable, not helpful and should don't be in the hospitality business.
Certain facilities are closed without notice (like areal/jumpropes etc). Should have better quality lounge chairs.
The food is ok-it should be amazing, Dining rooms should be air conditioned!
There is a lot of walking to the reception to check on things. A phone call should be sufficient or a working app. You waste a couple of hours a day to walk back and forth..
The beach is not good.
I would not go back, this is an expensive hotel and the value is not there at all.
Commentaires de Gestion de l’hôtel
2 août 2024 par Irene Dinoris, Gestion de l’hôtel
Dear Lisa,Thank you for taking the time to share your review.Great that you Found our Reception Manager and our Bell boys nice and helpful.We would like to inform you that you could call our Reception 24 hours 7 days a week for anything you needed. We are sorry that your stay with us did not live up your expectations. We take every feed back very seriously and we will share it with the responsible departments.It will be our pleasure to welcome you back in the future and satisfy you and your family completely.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Perfect!
Commentaires de Gestion de l’hôtel
2 août 2024 par Irene Dinoris, Gestion de l’hôtel
Dear Barile,Thank you for your wonderful review! We are so happy that you and your family enjoyed your stay in Atlantica HV Mikri Poli Kos.We will share your kind review with whole team and would be happy to welcome you soon again in Atlantica HV Mikri Poli Kos
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Lovely hotel and the staff/ bar staff extremely friendly and accommodating, cleaners came everyday to clean our room and were lovely.
The only negative I have is that it was impossible to book into the Asian Restaurant within our 10 night stay and we had our hopes set on booking into this restaurant but unfortunately it always said it was fully booked however, every time we walked past the restaurant it was always empty with one table of people in there at most.
We did however manage to book into the American Diner instead of the Asian in the end and also the Greek Taverna on our last night and both these restaurants were absolutely lovely. Also the Italian restaurant which you can visit as often as you want on an All Inclusive package was also lovely with plenty of food options to suit all tastes.
Overall I would definitely stay at this hotel again and recommend to friends and family, we miss Kos already.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Katerina, Gestion de l’hôtel
Dear Clare,Thank you for your kind and supportive review.We are extremely grateful.We are looking forward to welcoming you again in our resort.
par un voyageur
Ferie früher abgebrochen
Publié le 12 mai 2024 sur HotelsDas zimmer war dreckig und es hatte ameisen im kinderbett. Wir haben die ferien frühzeitig abgebrochen.
Commentaires de Gestion de l’hôtel
14 mai 2024 par Irene Dinoris, Gestion de l’hôtel
Dear Mr. BorisThank you for choosing our hotel for your holiday and for your review. We are sorry we couldn’t offer you the holiday you were expecting.When a hotel is situated in the countryside, ants unfortunately may exist. However, after your complaint we did send housekeeping to clean and sort out your room.We also understood you wanted to stay somewhere quieter and so we moved you to a more isolated part of the hotel and offered you a free room upgrade in the highest available category of our hotel as a good gesture.Unfortunately, you were still not satisfied, and the following day you chose to depart.After hearing you speaking to our reception staff about your early departure, I did come out to speak with you and your response was about the hotel being too big for your comfort zone and there was nothing mentioned about the ants.Therefore, at least, we are sure that it was not our facilities or services or cleanliness that made you depart earlier than booked. We are sorry ended your vacation earlier than booked, we hope you will allow us to welcome you in the future once again in our premises.We remain always at your disposal Dinori Irene Guest Relations
par un voyageur
Publié le 24 sept. 2023 sur Hotels
par un voyageur
Für ein paar Tage sehr empfehlenswert
Publié le 14 sept. 2023 sur HotelsSchöne und gepflegte Anlage, freundliches Personal besonders im Service. Essen mittelmäßig
Commentaires de Gestion de l’hôtel
15 sept. 2023 par Xenitopoulou Kiki-Reservations Manager, Gestion de l’hôtel
Sehr geehrte Brigitte,vielen Dank fuer Ihre Bewertung und damit verbundene Muehe.Es freut uns sehr,dass es Ihnen in unseren Anlage gefallen hatte.Gerne moechten wir Sie auch in der Zukunft bei uns wiederbegruessen wollen.
