Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
3,9 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Agréables séjour en famille
Publié le 31 oct. 2021 sur HotelsTrès beau complexe chambre spacieuse et propre personnel à l’écoute et très présent adapté avec des enfants par contre la nourriture est médiocre mais au vu du prix on peut pas tout à avoir
par un voyageur
Bel écrin.
Publié le 24 sept. 2021 sur HotelsNous sommes restés 15 jours. L'hôtel offre une situation exceptionnelle en face de la belle plage de Lacanas.
La nourriture excellente et variée, le personnel souriant et attentionné. Les chambres sont correctes mais un peu vieillot la salle de bain est petite et à refaire.
Beau cadre, animation moyenne.
Dans l'ensemble un très beau séjour.
Commentaires de Gestion de l’hôtel
9 oct. 2021 par The Zante Beach Resort Management, Gestion de l’hôtel
Dear eliane,
Thank you for selecting the Zante Beach Resort for your visit to Zakynthos and for writing a review about your experience. Guest satisfaction is our primary concern and we are delighted to learn that your stay was an enjoyable one, enhanced by the high level of service provided by our staff. In addition, we were delighted to learn that you enjoyed the quality of our food in our restaurants and that the convenience of our location made your stay with us a memorable one.
We thank you again for your positive feedback and look forward to welcoming you back on a future visit to Zakynthos.
Best Regards,
The Zante Beach Resort Management
par un voyageur
Publié le 13 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2021 par The Zante Beach Resort Management, Gestion de l’hôtel
Dear Nathalie,
Thank you for your review.
Yours sincerely,
The Zante Beach Resort Management
par un voyageur
Publié le 25 août 2024 sur Expedia
Consiglio vivamente questa struttura, una piccola oasi di tranquillità di fronte al mare pulito e trasparente. Un albergo accogliente e funzionale il cui personale è sempre sorridente educato e disponibile per qualsiasi cosa. Ottimo per me anche il ristorante, una vasta scelta di piatti di cucina internazionale e tipica. Inoltre è molto vicino all’aeroporto e alla città di zante. Mi sono trovata davvero bene ed è stata per me una bellissima vacanza.
Commentaires de Gestion de l’hôtel
26 août 2024 par Andrianos, Gestion de l’hôtel
Dear Marta,thank you for taking the time to write such a positive review about your experience here at Domes Aulus Zante, Autograph Collection. We are glad yo see you have enjoyed your stay and do hope to have the chance to welcome you back should your travels take you to Zante once again. Kind regards,AndrianosGuest Relations Manager
par un voyageur
Publié le 15 août 2024 sur Expedia
Internet ist sehr langsam
Commentaires de Gestion de l’hôtel
16 août 2024 par Andrianos , Gestion de l’hôtel
Dear Harald,thank you for taking the time to leave a review about your experience here at Domes Aulus Zante, Autograph Collection. We appreciate your feedback and hope to welcome you back in the near future. Sincerely,AndrianosGuest Relations Manager
par un voyageur
Publié le 11 août 2024 sur Expedia
The reception staff were either rude or incompetent.
Problems started at check in. We booked 2 rooms, telephoned 2 months prior asking them to be together. We were shown 2 rooms in 2 diffwrent buildings and told we would have to wait for the next day to speak to manager. When shown our 2nd room, ther adjoining (interconnecting room) was empty. We asked for that room, which took convincing and about an hour to sort.
On check out we were checking charges and reception staff were talking over us, rude snd not allowing us to speak. When we pointed it out, they didnt apologise and even worse had to cheek to say we were rude.
The hotel coudl have been anywhere in the world, there was nothinh Greek about it, apart from one Greek night. Overall dissaponting holidqy for the money
Commentaires de Gestion de l’hôtel
12 août 2024 par Andrianos , Gestion de l’hôtel
Dear Savva,thank you for taking the time to leave a review about your experience here at Domes Aulus Zante, Autograph Collection.We regret to see you have not enjoyed your stay as indicated here. We must however take this opportunity to respond to certain of the claims you have made in your feedback. You had indeed requested for the rooms to be nearby but as was communicated to you at the time it is simply a request that is upon availability. In the busy tourist season it is especially difficult to accommodate such requests. Our team on property, when brought to our attention, took measures to assist and did exactly that. There was no effort of convincing as you have claimed. The adjoining room was not available the first day otherwise we would have allocated it as per the request. During check out there was no incident of a staff member being rude but simply an attempt to explain the charges which you did not want to accept or allow us the opportunity to given further information on. Feedback ought to be productive rather than accusatory, especially when based on incidents that the facts you present can be deemed as somewhat misleading. We do extend our apologies if you have not enjoyed your experience. Sincerely,Andrianos Guest Relations Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
This hotel is branded a Domes Hotel - food was excellent but not much else meets the standard expected of a Domes
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Andrianos, Gestion de l’hôtel
Dear Paul,thank you for taking the time to leave a review about your experience here at Domes Aulus Zante, Autograph Collection.We apologize if we have failed to meet your expectations in certain areas of our product as a Domes resort. . Kind regards,AndrianosGuest Relations Manager
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Andrianos, Gestion de l’hôtel
Dear guest,thank you for taking the time to leave a review about your experience here at Domes Aulus Zante, Autograph Collection.We hope to welcome you back in the near future. Kind regards,AndrianosGuest Relations Manager
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Good place good food
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Andrianos, Gestion de l’hôtel
Dear guest,we appreciate your feedback regarding your stay here at Domes Aulus Zante, Autograph Collection.We are glad you have enjoyed your experience of our hotel and hope to welcome you back in the near future. Kind regards,AndrianosGuest Relations Manager
par un voyageur
Publié le 14 juill. 2024 sur Expedia
A great service with an excellent beach.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Andrianos, Gestion de l’hôtel
Dear Pinar,we appreciate your feedback regarding your stay here at Domes Aulus Zante, Autograph Collection.We are glad you have enjoyed your experience of our hotel and hope to welcome you back in the near future. Kind regards,AndrianosGuest Relations Manager
