Note fondée sur 77 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
3,6 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Kocaeli
Publié le 15 sept. 2024 sur Expedia
The rooms smelled bad.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par P.R & Communications Director / Esperia Group, Gestion de l’hôtel
Dear Mevluet,Thank you for taking the time to share your feedback. Had we been made aware of your concerns during your stay, we would have acted immediately to address any issue and ensure your comfort. Your experience is important to us, and we hope to have the opportunity to welcome you back in the future so we can provide the excellent stay you deserve.Warm regards,Stathis BarbagiannisGuest Services DepartmentEsperia Group
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par P.R & Communications Director / Esperia Group, Gestion de l’hôtel
Dear Rayan,Thank you so much for your perfect rating! We are thrilled to see that you enjoyed your stay at Esperides Beach Resort. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon for another fantastic experience.Best Regards,Chris ZamagiasPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Pools, entertainment and staff were excellent. Watersides and carousel were great.
Drinks undrinkable and food was VERY repetitive but available constantly. Never had to worry about our children going hungry or being board.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par P.R & Communications Director / Esperia Group, Gestion de l’hôtel
Dear Karina,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our pools, entertainment, and the attentive service from our staff, as well as the waterslides and carousel. It’s wonderful to know that your children had a great time and never went hungry or bored during your stay.Your comments have been noted and will help us in our ongoing efforts to further enhance our services. We hope to have the pleasure of welcoming you and your family back in the future for an even better experience.Best regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par P.R & Communications Director / Esperia Group, Gestion de l’hôtel
Dear Juha,Thank you for your positive rating! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back for an even better experience in the future! Until then we cordially wish you all the best!Best regards,Stathis BarbagiannisGuest Services DepartmentEsperia Group
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par P.R & Communications Director / Esperia Group, Gestion de l’hôtel
Dear Christian,Thank you for rating your stay at Esperides Beach Resort with 4 out of 5 stars. We appreciate your feedback and are glad to see that you had a positive experience overall.If you have any specific comments or suggestions that could help us enhance our services, please don't hesitate to share them with us. We always strive to improve and ensure that all our guests have a wonderful stay.We hope to welcome you back in the near future for an even better experience.Best regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 10 août 2024 sur Expedia
It’s an amazing place to go with children
Commentaires de Gestion de l’hôtel
11 août 2024 par Chris Zamagia / P.R Director, Gestion de l’hôtel
Dear Paul,Thank you for your perfect review! We’re thrilled to know you found our location ideal for a family vacation. Creating a welcoming environment for guests of all ages is our top priority.We can’t wait to welcome you and your family back for another amazing stay.Best Regards,Stathis BarbagiannisGuest Services DepartmentEsperia Group
par un voyageur
Publié le 29 juill. 2024 sur Hotels
The hotel is not a very new one but the staff everywhere makes it a great one. Young employees with high discipline, rapid answers / solutions to your needs results in an extrenely well service
Commentaires de Gestion de l’hôtel
29 juill. 2024 par P.R & Communications Director / Esperia Group, Gestion de l’hôtel
Dear UFUK,Thank you for your outstanding review of Esperides Beach Resort. We are delighted to hear that our staff's dedication, discipline, and responsiveness contributed to making your stay exceptional.Your kind words about our team's service mean a lot to us, and we will certainly share your compliments with them. We look forward to welcoming you back for another wonderful stay.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 22 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par Chris Zamagia / PR & Communications Director, Gestion de l’hôtel
Dear Erik,Thank you for taking the time to rate your stay at Esperides Beach Resort. We are sorry to hear that your experience did not fully meet your expectations.Please rest assured that had we known at the time of your stay of your concerns, we would have addressed any issue immediately to ensure that you fully enjoyed your time with us. We hope to have the opportunity to welcome you back in the future for an improved experience.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Where’s the double bed
Publié le 19 juin 2024 sur HotelsNice hotel good food
Downside even though we booked a double bed we got 2 singles which isn’t ideal
Pushing them together doesn’t make it a double bed
We have found thus in lots of the hotels in Rhodes which needs to be addressed as it’s very annoying
Commentaires de Gestion de l’hôtel
20 juin 2024 par Chris Zamagia / PR & Communications Director, Gestion de l’hôtel
Dear Karen,Thank you for taking the time to share your thoughts about your recent stay at Esperides Beach Resort. We are pleased to hear that you enjoyed our hotel and the food we offer.We appreciate your feedback regarding the bed arrangement and we will take your comments into consideration as we strive to further improve our services and ensure a comfortable stay for all our guests.Thank you once again for your helpful feedback. We hope to have the opportunity to welcome you back in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 18 juin 2024 sur Hotels
Nice hotel
Nice food
Commentaires de Gestion de l’hôtel
18 juin 2024 par Chris Zamagia / PR & Communications Director, Gestion de l’hôtel
Dear Karen,Thank you for your wonderful review of Esperides Beach Resort! We're thrilled to hear that you enjoyed your stay with us and appreciated both our hotel and our food offerings.At Esperides Beach Resort, we strive to provide a memorable experience for all our guests, and feedback like yours motivates us to continue delivering excellent service and quality.We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
