Note fondée sur 206 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A recommander
Publié le 3 oct. 2023 sur HotelsUne bonne adresse en demi pension.
Chambre au 7 eme avec vue , hôtel calme
Le repas du soir est très bien , le petit déjeuner plus banal
Le fitness pourrait être plus étoffé et climatisé.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par Chris Zamagia / P.R & Communications Director, Gestion de l’hôtel
Dear JEAN-MICHEL, thank you for sharing your feedback with us. We're thrilled to hear that you had an enjoyable stay with us and would like to extend our appreciation for your high rating and recommendation.We're delighted that you found your room on the 7th floor with a view to be to your liking and that you appreciated the quiet atmosphere of our hotel. Providing a comfortable and serene environment for our guests is a top priority for us.Your comments about the evening meal being very good are greatly appreciated, and we're pleased to know that you had a positive dining experience with us. We will certainly take your feedback regarding breakfast into consideration as we strive to continually improve and enhance our offerings.We also value your suggestion regarding the fitness facilities, and we'll look into ways to enhance this aspect of our hotel to better meet our guests' needs.We hope to have the opportunity to welcome you back in the future and provide an even more exceptional experience.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 2 oct. 2021 sur Hotels
Séjour correct !!
Commentaires de Gestion de l’hôtel
4 oct. 2021 par Chris Zamagia / P.R & Communications Director, Gestion de l’hôtel
Dear Salomon,
It was our pleasure to host you during your summer holidays at the majestic and friendly ESPEROS PALACE. We are delighted to know you have enjoyed a most pleasant stay with us and we are looking forward to your next arrival for more wonderful vacations.
Kind Regards,
Evangelos Spartalis- Reservations.
par un voyageur
Publié le 5 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2018 par Kostas, Marketing Department, Gestion de l’hôtel
Dear guest,
We are glad to hear that you enjoyed your stay here and we hope that we will see you again in the future!
Kind Regards
par un voyageur
Publié le 10 mai 2018 sur Expedia
Commentaires de Gestion de l’hôtel
14 mai 2018 par Kostas, Marketing Department of Esperia Group, Gestion de l’hôtel
Dear guest, Thank you for your preference and for your feedback. We are glad to hear enjoyed your stay here and we hope that we will see you again in the future, Kind Regards,
par un voyageur
Publié le 26 sept. 2016 sur Hotels
Recommandé
pour Tout le mondepar un voyageur de M
Très bon 4 étoiles
Publié le 24 août 2014 sur ExpediaChambre spacieuse, personnel aimable et accueillant, bien situé et surtout très belles piscines.
Attention à bien choisir sa place pour les repas le premier jour car on doit garder la même durant tout le séjour.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
It is not bad resort and the service was great when I checked in because I was very early and they let me check in and store my luggage and even let me use their staff’s fridge to store my cold food.
But after I got my room in the afternoon I use the shower and find that the water is really yellow then I spoke to the receptionist and tell them my concern and she told me that it had nothing to do with them it is the area water supply and should be OK tomorrow. The next day I check again and the hot water still very yellow and I check the cold water but it was very clear therefore I am very sure is not the water supply got problem. So I went to the reception again and reported this and the duty manager went to my room and checked the hot water and even take a video but said they will let me know. And the end I have finished my holiday and still have not received any update why the hot water is yellow. I am very disappointed with the hotel.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Chris Zamagia / P.R Director, Gestion de l’hôtel
Dear Gigi,Thank you for sharing your feedback. We are truly sorry to hear about the issue you experienced during your stay and the lack of timely communication from our side.Please rest assured that we took your feedback very seriously and began investigating the matter immediately in order to resolve the situation as quickly as possible.We may assure you though that we closely monitor the quality of our water with daily testing.We are sorry for not getting back to you with an update during your stay. Your input was very important to us and allowed us to swiftly look into the matter, but we regret not keeping you informed throughout the process.Once again, we are sorry for any inconvenience this caused during your holiday, and we hope to welcome you back in the future for an improved experience.Best regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 29 août 2024 sur Expedia
No music and not enough entertainment
Commentaires de Gestion de l’hôtel
30 août 2024 par P.R & Communications Director / Esperia Group, Gestion de l’hôtel
Dear Ieva,Thank you for sharing your feedback with us. We are sorry to hear that our entertainment program did not meet your expectations. At Esperos Palace Resort, we offer a full schedule every night of the week, including piano nights, Greek nights, live duo performances, an ABBA tribute, and many more.Your feedback is valuable, and we will take it into consideration to further improve this aspect of our services. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par P.R & Communications Director / Esperia Group, Gestion de l’hôtel
Dear Anthe (Marianthy), Thank you so much for your perfect rating of Esperos Palace Resort! We're thrilled to know you had a wonderful stay with us. We look forward to welcoming you back for another exceptional experience in the future.Best regards,Chris ZamagiasDirector of Public Relations & CommunicationsEsperia Group
par un voyageur
Fabulous Resort
Publié le 16 août 2024 sur HotelsFabulous resort to stay. We got upgraded to a suite which was just luxurious. Stella & Anastasia at reception were extremely courteous, helpful and assisted us with our various needs. Maria at the restaurant was so friendly & welcoming. Her advice as to where to go & what to see in Rhodes was spot on!
Commentaires de Gestion de l’hôtel
17 août 2024 par P.R & Communications Director / Esperia Group, Gestion de l’hôtel
Dear Arty,Thank you so much for your wonderful review and for sharing this beautiful photo with us! We are thrilled to hear that you enjoyed your stay at Esperos Palace Resort and that the upgrade to a suite added to your luxurious experience.It’s great to know that Stella, Anastasia, and Maria made your stay special with their warm hospitality and helpful recommendations. We hope your time in Rhodes was filled with amazing memories.We look forward to welcoming you back in the future!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group
