Note fondée sur 55 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Très bel hôtel
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Gennadi Grand resort team, Gestion de l’hôtel
Dear Samuel,Thank you for staying at Gennadi Grand Resort. We would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and we have shared your feedback with our entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon! Yours sincerely,
par un voyageur
Publié le 21 oct. 2019 sur Expedia
Hôtel magnifique et employés au top, rien a dire de négatif sur l'hôtel tout est super!
Commentaires de Gestion de l’hôtel
24 oct. 2019 par Sales Executive, Gestion de l’hôtel
Dear Madam/Sir,
Thank you for your review. It is great pleasure to hear you had an excellent stay with us. Hope to see you soon again!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Service und Animation letztes Jahr besser. Dennoch top Hotel mit Weiterempfehlung
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Gennadi Grand resort team, Gestion de l’hôtel
Dear Susanne, Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time!Warm regards,
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Buona struttura, migliorerei solo un po' l'arredamento delle camere, e il numero di personale inadeguato.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Gennadi Grand resort team, Gestion de l’hôtel
Dear Mauro,Thank you for your feedback. It's noted that while you find the structure of the hotel commendable, there are areas that require attention. We acknowledge your suggestion regarding the room furnishings and staffing levels.We continuously review our amenities to ensure they meet our guests' expectations, and your input will be factored into future improvements. Regarding staffing, we aim to provide a high standard of service at all times, and any shortcomings in this area will be addressed promptly.We appreciate your constructive comments and will work on enhancing these aspects moving forward.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Gennadi Grand resort team, Gestion de l’hôtel
Dear Ugur,Thank you for choosing to visit Gennadi Grand Resort. We have well noted and appreciated your great rating! Do look forward to welcoming you back soon!With best regards,
par un voyageur
Publié le 4 sept. 2024 sur Expedia
My wife & I spent our honeymoon here in August and had an amazing time. The staff were extremely friendly & helpful, the food was great and the resort was great.
Multiple pool areas, plenty of sun loungers and swim up rooms available. Lots of food choices and bars on site. The resort also has a convenience store that's open all day, thats fairly priced.
The resort offers excursions each day, which include cruises, trips to different islands and much more.
The spa is amazing!
We definitely plan to visit again.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Gennadi Grand resort team, Gestion de l’hôtel
Dear Cory,Greetings from Gennadi Grand Resort! Thank you for your 5-star review of our hotel. We are happy to know that you enjoyed the food, staff, room and spa. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future!With Kind Regards,
par un voyageur de Ilford
Publié le 2 sept. 2024 sur Expedia
Perfect stay. Everything you would expect from a 5* resort. Definitely recommend.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Gennadi Grand resort team, Gestion de l’hôtel
Dear Jaspal,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Gennadi Grand Resort. Hope to have more opportunities in the future to welcome you back!Kind regards,
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Gennadi Grand resort team, Gestion de l’hôtel
Dear Guest,Thank you very much for taking the time to rate Gennadi Grand Resort with 5 stars, we are glad to know that you have had an amazing stay.We value your feedback and look forward to welcoming you back soon.Best regards,
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Gennadi Grand resort team, Gestion de l’hôtel
Dear Marius,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Gennadi Grand Resort!With best regards,
par un voyageur
Publié le 18 août 2024 sur Expedia
Great rooms and service by the staff
Commentaires de Gestion de l’hôtel
28 août 2024 par Gennadi Grand resort team, Gestion de l’hôtel
Dear Tejas,Thank you for your kind words! We're delighted to hear that you enjoyed the rooms and received great service from our staff. We hope to welcome you back for another wonderful stay!Best regards,
