Note fondée sur 177 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,9 Service et personnel
4,1 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très déçu de cet hôtel !
Publié le 6 sept. 2024 sur HotelsJe ne recommande pas cet hôtel. Le rapport qualité prix n’est pas du tout au rdv. Restaurant principal vraiment pas bon, très très basic pour le prix ! Très mauvaise insonorisation de l’hôtel, avec baies vitrées mal isolées, des claquement de porte permanent dans les chambres. Piscines impraticables au mois d’août. À fuir pour des couples sans enfants.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Guest Service Team , Gestion de l’hôtel
Dear Samuel, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations and that certain aspects of your stay, such as the restaurant, soundproofing, and pool experience, were not to your satisfaction.We take all guest feedback seriously as it helps us improve, and we will address the issues you’ve raised with our team. We are very sorry for any inconvenience and truly appreciate your input. Should you give us another chance, we would love to make your next stay more enjoyable.Warm regards,
par un voyageur
Publié le 15 mai 2024 sur Expedia
Excellent séjour, je recommande. Merveilleux !
Commentaires de Gestion de l’hôtel
15 mai 2024 par Guest Service Team , Gestion de l’hôtel
Dear Marion,Thank you for your glowing review! We are thrilled to hear that you had an excellent stay with us and that you would recommend our hotel. Your kind words mean the world to us!We're delighted that you found your stay to be wonderful, and we appreciate your recommendation. It was our pleasure to have you as our guest, and we hope to welcome you back for another fantastic experience in the future.Warm regards,
par un voyageur
Publié le 19 août 2023 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
21 août 2023 par FOM Helea, Gestion de l’hôtel
Dear Mathis,Thank you so much for taking the time to leave us a 5-star rating!Kind regards,Helea Family Beach Resort Team
par un voyageur
Publié le 27 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 juill. 2023 par FOM Helea, Gestion de l’hôtel
Dear Eva,Thank you so much for taking the time to leave us a 5-star rating!Kind regards,Helea Family Beach Resort Team
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Service Team , Gestion de l’hôtel
Dear Mr. Andreas,Thank you for your rating! We appreciate your feedback and are glad to hear that you had a pleasant stay with us.If you have any specific suggestions or areas for improvement, we would love to hear them. Your insights help us enhance our services and provide an even better experience for our guests.We hope to have the pleasure of welcoming you back in the future!Warm regards,
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Sehr freundliches Personal, gutes Essen , schönes Designe der Anlage
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Team , Gestion de l’hôtel
Dear Valued Guest,Thank you for your review and for choosing to stay with us! We’re happy to see that you rated your experience highly and appreciate your support. If there’s any specific feedback you’d like to share to help us improve. we would love to hear it!We look forward to welcoming you back for an even better stay next time.Warm regards,
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Great pools and beach. Food a bit hit and miss
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Team , Gestion de l’hôtel
Dear Julia,Thank you for your review and for taking the time to share your thoughts with us. We’re delighted to hear that you enjoyed our pools and beach area! Your comments about the food are noted, and we will work on improving consistency to ensure an even better experience for our guests.We hope to have the pleasure of welcoming you back in the future!Warm regards,
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Great stay, super service, very new, great beach
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Team , Gestion de l’hôtel
Dear Martin,Thank you so much for your perfect rating! We’re thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations.We look forward to welcoming you back for another exceptional stay!Warm regards,
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Guest Service Team , Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your wonderful feedback and for giving us a perfect 10 out of 10 rating! We’re delighted to hear that you had an excellent stay and enjoyed your experience with us. It was truly our pleasure to host you.If there’s anything specific that made your stay memorable, we’d love to hear more about it.We hope to welcome you back soon for another fantastic stay!Best regards,
