Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2023 par Evangelia Fellouzi, Gestion de l’hôtel
Dear guest, We would like to thank you for your excellent review! We are delighted to know that you were satisfied with your accommodation in Konstantinos Palace and furthermore enjoyed our breakfast/dinner, our friendly staff and our amazing views. We would be so excited to welcome you back in the future! Our warmest regards, Konstantinos Palace Team
par un voyageur
Publié le 25 mai 2023 sur Hotels
Court séjour de 2 nuits avant de rejoindre des amis dans une autre partie de l’île.
Commentaires de Gestion de l’hôtel
26 mai 2023 par Evangelia Fellouzi, Gestion de l’hôtel
Dear guest, We would like to thank you for your excellent review! We are delighted to know that you were satisfied with your accommodation in Konstantinos Palace and furthermore enjoyed our breakfast/dinner, our friendly staff and our amazing views. We would be so excited to welcome you back in the future! Our warmest regards, Konstantinos Palace Team
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Konstantinos Palace Management Team, Gestion de l’hôtel
Dear Guest,Thank you so much for your kind review! We are thrilled to hear that everything was good during your stay. Your positive feedback means a lot to us.We look forward to welcoming you back soon!
par un voyageur
Family celebration
Publié le 20 août 2024 sur HotelsHad a wonderful time here. Great service and comfortable rooms. Our grandkids enjoyed all of the pools and large beach. The place is spotless and staff helpful and friendly. Bar service at the beach and pool excellent. One of the best frappes I had I. Greece. Highly recommend
Commentaires de Gestion de l’hôtel
20 août 2024 par Konstantinos Palace Management Team, Gestion de l’hôtel
Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you and your family had such a great time with us. It's fantastic to know that your grandkids enjoyed the pools and beach, and that our team could help make your stay comfortable and enjoyable. We're especially glad you loved the frappe – we'll be sure to pass on your compliments! We truly appreciate your recommendation and hope to welcome you all back again soon!Warm regards,Konstantinos Palace Management Team
par un voyageur
Bell'hotel, ma servizi e cibo non da 5 stelle
Publié le 15 août 2024 sur HotelsBeautiful hotel and beautiful front sea view of the room we booked (superior double room in the new part of the hotel). Location is 20 min walking from Pigadia, the main town in the Island.
Room was very clean, thanks to Konstantina, always smiling with us.
Despite the good location and the beautiful room, some elements and services looked very disappointing and very inadequate to a 5 stars hotel.
Here below some suggestion to the manager/property of the hotel.
A bottle of water in the room should be more than expected, we received one only in the first day;
I’ve asked some cubes of ice and the barman (really unpolite with me) and he told me that the ice was only available with drinks at the bar!
Some receptionists, despite the nice smile, were not able to help us in more than one occasion (apart from Rosana, very helpful and kind!)
The morning breakfast was like a jungle, the self service space was too little for the dimension of the hotel; We stayed for 14 days in the hotel and every day we had the same type of food, no creativity at all; coffee was the lyophilized one with only two machine available for the entire crowd. No biscuits, no cappuccino available (considering that the majority of clients were Italian), very limited fruits, no fresh orange juice, but only the lyophilized one, quite disappointing to be honest.
The beach was tidy and the sun beds were equipped with thick mattresses, nothing to complain, but the available showers had leaking, rusty and old pipes
Commentaires de Gestion de l’hôtel
18 août 2024 par Konstantinos Palace Management Team, Gestion de l’hôtel
Dear Guest,Thank you for your detailed feedback. We’re delighted to hear that you enjoyed our hotel's beautiful sea view, convenient location, and appreciated the cleanliness of your room, especially thanks to Konstantina. However, we regret to learn that some aspects of your stay did not meet your expectations. We wanted to clarify that we do offer cappuccino (for free) and fresh orange juice, as well as a variety of smoothies, which are available at an extra charge. We appreciate your comments and will continue to work on improving our services. We hope to have the pleasure of welcoming you back for an even better experience in the future.We sincerely apologize for the shortcomings you experienced, particularly with the breakfast offerings, service, and room amenities. Your suggestions regarding the water, ice availability, and breakfast options have been noted and will be shared with the management for improvement. We are also addressing the issues with the beach showers to ensure better maintenance.Thank you for your kind words about Rosana and our staff who made a positive impact on your stay. We truly value your feedback and will work to enhance the quality of our services. We hope to have the opportunity to welcome you back in the future with an improved experience.
par un voyageur de woodside
Publié le 15 août 2024 sur Expedia
Excellent overall.
Commentaires de Gestion de l’hôtel
18 août 2024 par Konstantinos Palace Management Team, Gestion de l’hôtel
Dear Guest,Thank you so much for your kind review! We are thrilled to hear that everything was good during your stay. Your positive feedback means a lot to us.We look forward to welcoming you back soon!Warm regards,
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Konstantinos Palace Management Team, Gestion de l’hôtel
Dear Guest,Thank you so much for your kind review! We are thrilled to hear that everything was good during your stay. Your positive feedback means a lot to us.We look forward to welcoming you back soon!Warm regards,Konstantinos Palace Management Team
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Sehr schönes Hotel. Das Personal war super freundlich, vor allem zu unserer 2-Jährigen Tochter. Die Lage ist gut, direkt am Strand. Fussläufig ist ein großer Supermarkt mit Lebensmitteln und allem was man für einen Strandurlaub noch gebrauchen könnte erreichbar. Außerdem braucht man nur ca. 15 Minuten zu Fuss in die Stadt Pigadia, wo man bummeln kann, das in eine Treppe eingelassene Boot begutachten kann, oder einfach in einem der zahlreichen Restaurants mit Blick auf den Hafen die Seele baumeln lassen kann. Wir hatten eine 2-stöckige Sweet mit eigenem kleinen Pool. Aber auch der Infinity Pool und der größere Hauptpool sind gut gelegen und bieten direkten Blick auf den Strand und das Meer. Da der Strand etwas steinig und dementsprechend rutschig ist, Badeschuhe hilfreich, sind wir einen Tag zum Amoopi Beach gefahren. Ein idealer Strand für Familien da man sehr weit ins Wasser gehen kann und die Sicht mehr als klar ist. Ausserdem empfehlenswert ist ein Ausflug nach Olymbos, einem malerischen Bergedorf in dem die Zeit still zu stehen scheint.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Konstantinos Palace Management Team, Gestion de l’hôtel
Dear Guest,Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed your stay with us and that our staff made a positive impression, especially on your daughter. It’s great to know that you appreciated our location right by the beach and found the nearby amenities convenient for your vacation needs.We’re delighted that you found the suite with the private pool comfortable and enjoyed our Infinity Pool and main pool with their beautiful views of the sea. Thank you for the tip about the beach shoes for our future guests.We’re glad you had the chance to visit Amoopi Beach and found it ideal for families, as well as explored the charming village of Olymbos. We strive to provide memorable experiences for our guests, and your feedback reaffirms the hard work we put into achieving this goal.We look forward to welcoming you back for another fantastic stay.Warm regards,
par un voyageur
Publié le 12 juill. 2024 sur Expedia
.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Konstantinos Palace Management Team, Gestion de l’hôtel
Dear Guest,Thank you so much for your kind review! We are thrilled to hear that everything was good during your stay. Your positive feedback means a lot to us.We look forward to welcoming you back soon!Warm regards,
par un voyageur
Our stay in Karpathos
Publié le 30 juin 2024 sur HotelsPositive:
- pools very nice
- ample beach with lots of sunbeds
- hotel staff
- comfortable room
Negative:
- eco-sustainability: use of plastic cups at the beach (in 2024, come on), towels replaced when not necessary
- breakfast below average (for sure not for a 5-star hotel)
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Konstantinos Palace Management Team, Gestion de l’hôtel
Dear Guest,Thank you for sharing your detailed feedback with us. We are thrilled to hear that you enjoyed our pools, and ample beach with plenty of sunbeds, and found our hotel staff helpful and your room comfortable. Your positive comments are greatly appreciated.We also value your constructive criticism and would like to address your concerns:Eco-sustainability: We understand the importance of reducing plastic waste and agree that more sustainable options are necessary. We are actively seeking alternatives to plastic cups for beach use and will reinforce our towel replacement policy to ensure it aligns better with eco-friendly practices.Breakfast: We regret that our breakfast did not meet your expectations. Your feedback is essential, and we will review our breakfast offerings to ensure they meet the high standards expected of a 5-star hotel.Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm regards,
