Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Expedia
Comme discuté précédemment avec le personnel sur place :
Les alentours des piscines sont glissants et dangereux.
Les wc dans les zones communes sont rarement propres.
Le lit double a 2 matelas est décevant.
Pour le reste le service est de bonne qualité.
Commentaires de Gestion de l’hôtel
14 août 2024 par Antonis , Gestion de l’hôtel
Dear Michel, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We wish you had visited our guest relations team at the time, as they would have gladly connected you with our management team to address your concerns and enhance your experience. Your feedback is invaluable to us, and we are committed to making improvements to ensure a more enjoyable stay for all our guests in the future. We're glad to hear that you found the rest of our service to be of good quality, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Yours sincerely, Mitsis Cretan Village Management and the entire team.
par un voyageur
Publié le 21 mai 2024 sur Expedia
Hôtel village tout en hauteur, beaucoup de marches à grimper. Plage pas terrible faite de gravillons, pas très agréable. La restauration est correcte sans être exceptionnelle mais c'est assez bon malgré tout. La chambre est grande et assez confortable.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Mitsis Cretan Village Team, Gestion de l’hôtel
Dear Jean-Pierre,Thank you for sharing your experience with us. We appreciate your feedback on the location and amenities. While we are glad to hear you found the room comfortable, we will take note of your comments regarding the beach and accessibility. We continuously strive to improve our services to ensure a pleasant stay for all our guests. We hope to welcome you back in the future for an even better experience.Yours sincerely,Mitsis Cretan VillageManagement and the entire team
par un voyageur de clichy
Publié le 25 nov. 2023 sur Expedia
Excellent village vey family oriented. A lot of activities with mini club, animationss, mini-disco etc... The pools are not heated but we had the chance of plenty of sunshine in October. The food is of high quality. A lot of fresh and lovely prepared dishes. The 2 restaurants a la carte offers a very good culinary experience. Thanks a lot to all the team of the village especially thankx to Elena DAMILAKI for always smiling, helping, guiding and wormly welcoming.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Mitsis Cretan Village Team, Gestion de l’hôtel
Dear Adham,Thank you for your wonderful feedback! We are thrilled you enjoyed our family-oriented village, activities, and culinary offerings. We will make sure to pass on your appreciation to Elena DAMILAKI and the entire team. Looking forward to welcoming you back soon!Yours Sincerely,Mitsis Cretan VillageManagement and the entire team
par un voyageur
Publié le 4 nov. 2023 sur Expedia
Very friendly atmosphere
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Mitsis Cretan Village Beach Hotel Team, Gestion de l’hôtel
Dear Karim,Thank you for your positive feedback! We are thrilled to hear that you enjoyed the cleanliness, staff and service, amenities, property conditions, and the friendly atmosphere. Your satisfaction is our priority, and we look forward to welcoming you back soon.Yours Sincerely,Mitsis Cretan Village Beach HotelManagement and the entire team
par un voyageur
Publié le 25 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2023 par Mitsis Cretan Village Beach Hotel Team, Gestion de l’hôtel
Dear valued guest,Thank you for your amazing review!We look forward to welcoming you back soon for another fantastic experience!Yours sincerely,Mitsis Cretan Village Beach HotelManagement and the entire team
par un voyageur
Publié le 28 mai 2023 sur Expedia
Juste Parfait a tous les niveau
Commentaires de Gestion de l’hôtel
29 mai 2023 par Mitsis Cretan Village Beach Hotel Team, Gestion de l’hôtel
Dear Marc,Thank you for taking the time to share your feedback with us! We are absolutely delighted to hear that your experience was "just perfect at all levels." It brings us great joy to know that we were able to meet your expectations and provide you with a flawless experience.We look forward to welcoming you back for another outstanding experience in the near future.Yours sincerely,Mitsis Cretan Village Beach HotelManagement and the entire team
par un voyageur
Publié le 20 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 juill. 2023 par Mitsis Cretan Village Beach Hotel Team, Gestion de l’hôtel
Dear sergent,Thank you so much for taking the time to leave us a rating!We are looking forward to welcoming you back in the near future.Yours Sincerely,Mitsis Cretan Village Beach HotelManagement and the entire team
par un voyageur
Publié le 18 mai 2023 sur Expedia
Bon rapport qualité prix à cette période (600€/pers) Mais ne vaut pas plus.
Un peu déçue de la chambre : Je ne vois pas de différence entre bungalow vue mer avec supplément et chambre : très bruyante, ménage quotidien léger.
Restauration buffet basique, qualité relative mais beaucoup de choix. Le restaurant La Pergola est catastrophique en revanche.
Équipe d’animation dynamique et motivée malgré la faible fréquentation de jeunes gens.
Pour ce prix hors saison, offre correcte. Impensable en haute saison
Commentaires de Gestion de l’hôtel
18 mai 2023 par Mitsis Cretan Village Beach Hotel Team, Gestion de l’hôtel
Dear Frederique TECHER,Thank you very much for taking the time to write about your impressions regarding your recent stay at Mitsis Cretan Village Beach hotel.We always aim to deliver a great experience to all our guests and we are deeply disappointed when we do not meet expectations.We would like to assure you that all your comments are highly appreciated in our constant effort to improve our services and facilities.We do hope that we get the chance to welcome you back and restore your faith in Mitsis Cretan Village Beach Hotel.Yours sincerely,Mitsis Cretan Village Beach HotelManagement and the entire team
par un voyageur
Hotel 4 etoiles de qualité.
Publié le 8 mai 2023 sur HotelsLes services proposés sont très bien. La nourriture est vraiment bonne et variée. Animations au rendez-vous.
Le mobilier du salon et la reception sont à moderniser.
Les chambres familiales sont très spacieuses. Il faudrait changer les rideaux sui laissent entrer le jour et isoler.
Commentaires de Gestion de l’hôtel
8 mai 2023 par Mitsis Cretan Village Beach Hotel Team, Gestion de l’hôtel
Dear Vincent,Thank you for providing your feedback.We are delighted to hear that you enjoyed our services, our comfortable rooms and that you found our food to be varied and tasty. Your comments are highly appreciated and will be taken into consideration in our constant effort to improve our services and facilities.Thanks for choosing to stay with us and we look forward to welcoming you again soon!Yours sincerely,Mitsis Cretan Village Beach HotelManagement and the entire team
par un voyageur
Publié le 3 mai 2023 sur Expedia
Parfait, plusieurs piscines (non chauffées malheureusement) mais ce qui permet à tous de ne pas être les uns sur les autres. Plage à 5m de la piscine. Des chambres typiques grecques. Des plats savoureux et variés. Je reviendrai !
Commentaires de Gestion de l’hôtel
3 mai 2023 par Mitsis Cretan Village Beach Hotel Team, Gestion de l’hôtel
Dear Anais,Thank you for taking the time to leave us such a positive review. It is great to hear that you enjoyed your stay with us!We apreciate your kind words about our spacious swimming pools, beachfront location, traditional Greek rooms, delicious cuisine and we are glad that you found our facilities to your liking.We look forward to welcoming you back in the future and hope to exced your expectations once again.Yours sincerely,Mitsis Cretan Village Beach HotelManagement and the entire team
