Note fondée sur 334 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
Rooms on the 7th floor are definitely not in conformity with pictures displayed. First, the lift only goes to the 6th floor only and the 7th floor reached by stairs seems disused and devoted to service areas as trolleys are constantly out in the corridor. Moreover, the size of the doors are different from the other floors and way too low. If you are average tall, you keep hurting your head when entering the room or the bathroom. Water is not running properly in the bathroom and there was no water at all at some point. One of the windows needed to be changed for it was so dirty inside we could not see through. On the whole, rooms on this floor look like attic rooms and should not be offered to tourists unless they are renovated properly.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
The staff is amazing and really attentive to details
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Mitsis La Vita Management, Gestion de l’hôtel
Dear Janylaine,Thank you for your wonderful review!We are thrilled to hear that our staff made such a positive impression and that their attention to detail enhanced your stay. Your kind words are greatly appreciated and will be shared with our team.We look forward to welcoming you back for another fantastic experience.Best regards,
par un voyageur
Publié le 24 oct. 2023 sur Expedia
Il ok
Commentaires de Gestion de l’hôtel
25 oct. 2023 par La Vita Management, Gestion de l’hôtel
Dear Michel,We sincerely appreciate your feedback and are delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you back again soon!Best Regards,
par un voyageur
Not recommended hotel
Publié le 17 août 2023 sur HotelsWe stayed for 9 days in Rhodes and our Hotel had to be like home. But it was very old and dirty. They changed our room with smaller one so that every time we go to WC we need to hit our leg or hip to something else. It was very very disappointed to take our luggage in a 4 star hotel. The breakfast area every mornin g was another chaos, the elevator was every time like a hammam and you need to wait to open its door.
Commentaires de Gestion de l’hôtel
17 août 2023 par La Vita Management, Gestion de l’hôtel
Dear Pinar,Thank you for sharing your recent experience at Mitsis La Vita Beach Hotel. We sincerely apologize for falling short of your expectations during your stay. Your feedback is crucial to us as it helps us identify areas where improvements are needed.We deeply regret any inconvenience you faced with your room and the overall condition of the hotel. It is never our intention to disappoint our guests, and we apologize for the discomfort you felt during your stay. Please know that your concerns have been noted and will be discussed with our team for immediate attention and necessary actions.Regarding the breakfast area and the elevator, we're truly sorry for the inconveniences you encountered. We understand the importance of a smooth and pleasant experience during your stay, and we're committed to addressing these issues to ensure a better guest experience.Your feedback is greatly appreciated, and we hope you'll consider giving us another chance to provide you with the exceptional stay you deserve. If you plan to return to Rhodes, we'd be more than happy to assist you in making your stay more enjoyable.Warm regards,
par un voyageur
Publié le 16 juill. 2023 sur Expedia
Notre chambre était très agréable, spacieuse et vue sur la mer, petit déjeuner varié et copieux personnel très agréable et serviable emplacement parfait pour profiter de la mer et visiter la ville à pied.
Commentaires de Gestion de l’hôtel
16 juill. 2023 par La Vita Management, Gestion de l’hôtel
Dear Laetitia,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you had a wonderful stay at Mitsis La Vita and that you enjoyed various aspects of your experience.It brings us joy to know that you found your room pleasant, spacious, and with a beautiful sea view. Providing a comfortable and enjoyable accommodation is one of our top priorities, and we are delighted that we could meet your expectations.We take great pride in our breakfast offerings, and we are pleased that you found it varied and plentiful. Our team works hard to ensure that our guests start their day with a satisfying meal.Furthermore, we are thrilled that our staff contributed to making your stay special. We believe that excellent service is essential in creating memorable experiences for our guests, and we are glad that you found our team pleasant and helpful.Our prime location near the sea and within walking distance to the city center is indeed one of our best assets. We are delighted that you had the opportunity to enjoy the sea and explore the city without any inconvenience.Once again, we thank you for your kind words and for choosing Mitsis La Vita for your stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back in the future.Best regards,
par un voyageur
Publié le 3 sept. 2022 sur Expedia
Très sales les équipements qui tombent en ruines l'hôtel ni pas digne d'un hôtel mitsis quelle honte
Commentaires de Gestion de l’hôtel
4 sept. 2022 par Mitsis La Vita Management, Gestion de l’hôtel
Dear Ms. Aghiles,We are sorry to hear that your experience at Mitsis La Vita Beach Hotel did not exceed your expectations. Thank you for taking the time to share this with our team. We want people to feel the pleasure and comfort of being treated and welcomed with a spirit of warmth and generosity. We aspire to create relational bonds in our hotels in order to foster a feeling of belonging and make our guests welcome the caring spirit. Our hotels are armed with a member at every department, responsible for keeping a pulse on hotel operations, that includes cleaning, F&B services, Front desk services etc. We wish you had addressed everything with us while you were here and we would have been able to solve everything.We are proud to be a hotel member of Greece's largest privately-owned hotel chain. Mitsis Hotels. a tourism pioneer for over 40 years now, making its own mark on Greece's tourist industry. driven by a customer-centered philosophy and the promise of an unparalleled holiday experience.We regret that your experience was not as fulfilling as expected, as out intention is to offer our guests great memories and experiences, creating one unique impression that makes them all coming back each year.Your comments and suggestions are highly appreciated and will be taken into consideration in our constant effort to improve our facilities and services. We hope that you will return to our hotel to change your overall opinion about us and make you a part of our family.
par un voyageur
Publié le 27 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2022 par Mitsis La Vita Management, Gestion de l’hôtel
Dear Mr. Frederic, We are delighted you took the time to share your holiday experience with us and we would like to thank you for that. We are glad that you enjoyed your time overall with us and we are looking forward to welcoming you back soon!
par un voyageur
Personnel très accueillant
Publié le 19 mai 2022 sur HotelsCommentaires de Gestion de l’hôtel
10 juin 2022 par Mitsis La Vita Management, Gestion de l’hôtel
Dear Philippe, Thank you very much for taking the time to post a review about your stay at Mitsis La Vita Hotel. We want our guests to feel the pleasure and comfort of being treated and welcomed with a spirit of warmth and our staff tirelessly work towards that direction and we are glad to see that you enjoyed your time overall here. We are looking forward to welcoming back soon!
par un voyageur
Publié le 9 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 mai 2022 par Mitsis La Vita Management, Gestion de l’hôtel
Thank you very much for taking the time to post a review about your experience at Mitsis La Vita Beach Hotel. Your kind words are very much appreciated. We are glad to see that our staff had a positive impact at your vacation and that you enjoyed your stay here. We look forward to welcoming you once again in the near future! Kind regards,
par un voyageur
Publié le 27 août 2021 sur Hotels
Rien a dire, l'hôtel était conforme a nos attentes.
Tres accueillant et a disposition des clients.
Commentaires de Gestion de l’hôtel
31 août 2021 par Mitsis La Vita Manager, Gestion de l’hôtel
Thank you very much for your kind words. It is very much appreciated. We hope that we will welcome you soon again in our hotel
