Ratings based on 201 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Sep. 17, 2024 by Mitsis Rodos Village, Hotel Management
Dear valued guest,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience at Mitsis Rodos Village. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Yours sincerely,Mitsis Rodos Village
by A traveller from haifa
Posted Aug. 17, 2024 on Expedia
Excellent rooms
Service, food and restaurants : can be much better
Comment from Hotel Management
Sep. 17, 2024 by Mitsis Rodos Village, Hotel Management
Dear valued guest,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience at Mitsis Rodos Village. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Yours sincerely,Mitsis Rodos Village
by A traveller
Posted Aug. 1, 2024 on Expedia
The food was not very good and they always seem to serve the same food. I understand it is All-Inclusive but they need to improve. As we were in a group we were blocked from the A La Carte bookings and they simply said sorry we cannot book you. So that seems like a waste of money and I would not recommend this hotel.
Comment from Hotel Management
Sep. 17, 2024 by Mitsis Rodos Village, Hotel Management
Dear valued guest, Thank you for your feedback. We’re sorry to hear that the dining options did not meet your expectations and that you experienced difficulty with a la carte bookings. We appreciate your comments and will use them to work on improving our food offerings and reservation processes. We hope you were able to enjoy other aspects of your stay and that you had a memorable time overall.
by A traveller
Posted Jul. 20, 2024 on Expedia
Comment from Hotel Management
Sep. 17, 2024 by Mitsis Rodos Village, Hotel Management
Dear valued guest,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience at Mitsis Rodos Village. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Yours sincerely,Mitsis Rodos Village
by A traveller
Home from home plus more…
Posted Jul. 19, 2024 on HotelsOutstanding hotel, with a diverse range of food, activities, facilities with something for everyone.
The staff were largely amazing and nothing was a problem, however waiting staff seemed to struggle at breakfast when it was peak time. Some looked quite harassed and unhappy and general cleanliness was impacted with food and milk spillages not being cleaned up as quickly or effectively as needed. It would be great if options such as decaf coffee and milk alternatives were readily available to ensure that staff were not pestered at a time when they were pushed to clear tables to minimise queues.
The gym, yoga and aquacise classes were great.
The a la cart options were delicious. An evening bar close to the Greek/italian restaurants would be great.
Beach was close by and easily accessible. Rooms were of a high standard and well stocked with lotions and shampoos and minibar.
Would have no hesitation in recommending Mitsis Rodas Village and particularly over the Maris in terms of space.
Comment from Hotel Management
Sep. 17, 2024 by Mitsis Rodos Village, Hotel Management
Dear valued guest, Thank you for your kind words about the hotel and its facilities. We’re delighted you enjoyed the diverse food options, activities, and the high standard of the rooms. Your feedback is appreciated, and we’ll use it to continue improving our service. We look forward to welcoming you back to Mitsis Rodos Village in the future.
by A traveller
Posted Jul. 1, 2024 on Expedia
Comment from Hotel Management
Sep. 17, 2024 by Mitsis Rodos Village, Hotel Management
Dear valued guest,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience at Mitsis Rodos Village. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Yours sincerely,Mitsis Rodos Village
by A traveller
Posted Jun. 11, 2024 on Expedia
Great place to stay
by A traveller from Godley
Posted Jun. 4, 2024 on Expedia
Reviewed 3 days agovia mobile
At 50 years old I have taken a lot of holidays and this is by far the worst. We have been here a week and our room has yet to have the floors mopped. They sweep but dont mop. Theres a giant cockroach under our sink dead thats been there the whole time we have been here The bathroom wall also has a splattered with dead mosquito. The extraction for steam is not working so you have to wait ages for the only mirror to demist if you need for make up etc. Food is cold and congealed and regularly we are sat at a dirty unprepared table. Waiting for drinks service at least 25 mins each time. Massively understaffed. Not enough sunbeds for the guests either. The hotel and rooms are beautiful however the service is shocking. The worst we ever experienced. Regular smells of sewerage too. If you need anything for example our safe keeps breaking we waited nearly 2 hours for assistance. The standard of drinks is very poor. Cocktails rubbish. No decaffe. Tiny glasses for your wine suitable size for a child. We have been bitten relentlessly both in the room and in the hotel grounds. Feral cats are allowed to roam the restaurant helping themselves to whatever they can find. Theres some ongoing work in the grounds but not too noisy. However the rooms are not soundproof and you hear everything around you especially other guests in the loud echo corridors. The reception smile and nod but are really not interested in your problems. This resort is massively understaffe
by A traveller
Posted Jun. 1, 2024 on Expedia
Average. Some staff great, but most showed no regard for customer service, especially the front desk staff
by A traveller
Posted May 10, 2024 on Expedia
