Ratings based on 101 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
3.7 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 11, 2023 on Expedia
I’d say this is a very quiet hotel. On the first night the air conditioning wasn’t working in my room which made it very difficult to sleep. They fixed the issue immediately. I did notice that the cleaners didn’t change the bed sheets and they didn’t give me clean towels on my first night. I didn’t spend that much time in the area but it seemed safe. The breakfast had a wide variety to choose from. The pool doesn’t open until around 9.30 and closes at 6pm and the bar was only open 9-11pm
by A traveller
Posted Oct. 10, 2018 on Expedia
Close the beach and main road, nice pool with a bar. All areal is very clean
Comment from Hotel Management
Jul. 24, 2019 by The Hotel Manager, Hotel Management
Dear Valuable Guest, thank you for your preference to Mrs Chryssana Hotel and for your nice review. We look forward to welcoming back soon. Kind regards
by A traveller
Posted Oct. 2, 2018 on Hotels
Comment from Hotel Management
Jul. 24, 2019 by The Hotel Manager, Hotel Management
Dear Valuable Guest, thank you for your preference to Mrs Chryssana Hotel. We are happy that in general you have enjoyed your stay with us and we assure you that we will try our best to make imrove our services. Remaining at your entire disposal and hoping to see you again. Kind regards
by A traveller
Posted Jun. 20, 2018 on Hotels
Comment from Hotel Management
Jul. 24, 2019 by The Hotel Manager, Hotel Management
Dear Valuable Guest,
thank you for visiting Mrs Chryssana Hotel at the island of Crete and for your positive rating.
We are looking forward to welcoming again.
Kind regards
Recommended
for Everyoneby A traveller from Brighton, UK
Clean and comfortable hotel in peaceful location
Posted Oct. 24, 2017 on ExpediaWe enjoyed our stay at the Chrysanna Beach Hotel. The staff were very friendly and helpful, and the facilities are well kept, especially the landscaping and beautiful pool area. Our room was bright, clean and nicely decorated. Breakfast was a mix of cold and hot buffet, which varied slightly in the 10 days of our stay.
The official hotel photos make the hotel look amazing, so bear in mind this is a 3* hotel. One of the photos is of Balos Lagoon which is an hour drive away!!! (but worth a trip)
We would have liked a shower curtain in the bathroom to avoid a flood every time we showered!
Overall we were very pleased with our stay.
by A traveller from montreal
All is good except the rooms: their not bad but...
Posted Aug. 15, 2017 on Expedia
Pros: the staff, the pool. the carbonara. the cats.
Cons: the design. the rooms are not up to date.
The room was NOT what the pictures showed. On the website it look like all is renovated and luminous...
It is very clean and all but it looks like a hotel room from a 2 star hotel in cuba. So we were verrry desappointed since this is not what we saw online.
The pool is great. the staff is great. Reallly they were. So nothing to say about that.
there is nothing much in the village nearby but if you like being in the middle of nowhere (well...all is accessible by car don't worry) then the place is for you. The beach really close to the hotel is not that great (pebbles and some algua and sometimes biiig waves)
We stayed 4 nights there. the hotel served as a base for our expedition in the region. Which is great.
The menu didn't change once while we were there. so that is a bummer.
So i wouldn't recommand it to friends who like nice design hotels. But if you are not to fussy about it .. it was a nice place.
I assure you, the pictures showned have been photoshoped at least for the rooms (saturated with brightness so you don't really see the ageded furniture. Rooms are not that bright and furniture is much older (still very clean) they it seems.
It was still a great stay but with a sour not about the apparences.
Staffs were great. very nice.
by A traveller
Posted Aug. 6, 2017 on Expedia
Great location, very nice pool, but not good rooms. Rooms are very dated making any long stay quite uncomfortable.
Breakfast not good at all.
Overall quite overpriced for what it had to offer.
Recommended
for Everyoneby A traveller from Sussex, England
Quiet hotel in peaceful location.
Posted Jul. 26, 2017 on ExpediaAttractive hotel & pool with friendly staff. Quiet location but only 15 mins walk from village with some lovely seafront tavernas - lots of choice so no need to eat in the hotel at night. Not a sandy beach - but that keeps the crowds away. Good location (with a car) for touring western Crete.
by Roy
Relaxing hotel with great pool.
Posted Jun. 27, 2017 on HotelsVery relaxing hotel with superb pool. Excellent waterside restaurants a 10 minute walk away. Beds and pillows a bit hard, very slow wifi, but nothing else to complain about!
by A traveller
Lovely little gem
Posted Sep. 15, 2016 on HotelsWhen we arrived there was a problem with the floor tiles in our room and as the hotel was full we had to be moved to another hotel for one night. The staff were very apologetic and paid for a taxi there and back and once we were back here everything was great. The pool was beautiful, spotlessly clean and there were plenty of sun loungers available. We had breakfast every morning which was adequate and we also had lunch in the pool bar a few times which was great. Everyone was very friendly and helpful and I would recommend this hotel for a quiet holiday in this area or a base to travel around from.
