Avis NUMO Ierapetra Beach Resort

Dear Guest,We would like to express our gratitude for providing feedback on your recent experience with us. However, we find your approach to be somewhat perplexing and difficult for us to fully comprehend.With respect to your perception of our premises the physical appearance of the hotel surpasses the expectations portrayed in the photographs. Precisely, the reality is even more impressive, as the high level of communication and hospitality demonstrated by our staff cannot be fully captured through visual means alone.The mentioning of a dry atmosphere in relation to the diversity of our guests is confusing to us, as our property does not cater to any specific ethnicity. Your reference of Germans and Russians, representing two out of seven continents, we are unsure of the relevance of this information to your feedback as Hilton is a multinational company with 173 million members worldwide.Additionally, we are unable to ascertain the specific restaurants or cafes to which you are referring, as our hotel offers a daily schedule of dining options throughout the day.Regarding the buffet, please be assured that the cuisine reflects our Mediterranean heritage, utilizing local ingredients to showcase authentic flavors. Greek cuisine remains at the forefront of our offerings.Regarding the provision of coffee pods and tea bags, the initial four capsules are provided on a complimentary basis, while tea bags are available free of charge. As for your observation about other guests not engaging with you and retiring early, social interactions are influenced by individual preferences and behaviors that vary among guests. To cater to different preferences, we offer evening entertainment such as open-air cinema screenings, live music performances, and DJ sets on select nights throughout the week. Thank you for choosing our hotel, and we look forward to welcoming you again in the future.