Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 juin 2022 sur Expedia
L’emplacement et la qualité des services offert
est à la hauteur de leur étoiles
par un voyageur
Publié le 20 août 2019 sur Expedia
Très bel hôtel, personnel sympathique et à l'écoute.
La plage privée n'est pas géniale mais la public juste en bas et l'une des meilleures plages après avoir fait le tour de l'île, pas trop de monde, calme et transparente. Le ptit déj était varié, produit frais et bon. L'hôtel est bien situé, il y a un arrêt de bus à 100m qui fait les grosses villes et même l'aéroport.
Commentaires de Gestion de l’hôtel
17 sept. 2019 par Penelope, Gestion de l’hôtel
Dear Reviewer, we thank you for taking the time to share your experience after your recent stay at the White Rocks Hotel Kefalonia. We are delighted that you have appreciated your stay with us and that you have enjoyed our services and idyllic setting. We are looking forward in welcoming you again in the near future. Merci beaucoup and a bientot!
Kind regards
the White Rocks team
par un voyageur
Publié le 29 juin 2019 sur Expedia
par un voyageur
Publié le 17 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
26 août 2024 par The White Rocks Hotel Team, Gestion de l’hôtel
Dear Martin,Thank you for rating us with 5 stars!Looking forward to seeing you back again soon!Kind regards
par un voyageur
Publié le 12 août 2024 sur Expedia
Exceptional property and highly recommend it for anyone’s next stay!
Commentaires de Gestion de l’hôtel
26 août 2024 par The White Rocks Hotel Team, Gestion de l’hôtel
Dear Constantinos,Thank you for sharing your feedback following your recent stay with us.It is wonderful to hear that you had an enjoyable stay and we look foward to the opportunity of welcoming you back again in the near future.Kind regards
par un voyageur
Publié le 29 juin 2024 sur Expedia
So have just stayed in this hotel June 2024 and here is my honest review. There are good parts and not so good parts in this review.
The hotel is very nice and cleaned well. The beds are very comfortable which is an important factor for me as I don’t sleep well. You have a small fridge. Safe with combination and tv (though not much to watch!). Plenty of wardrobe and cupboard space. Lovely bathroom (you can flush toilet paper for Greece!) bath shower plenty of attention to detail. Air conditioning lovely. We stayed in economy room so balcony overlooks trees and road, but sea view rooms all had a sea view but some overlooked patio so noise of people drinking (can be extra noisy if youngsters as we had with wedding party when staying)
Food- we stayed B &B, breakfast was buffet style, plenty of choice but wasn’t particularly enjoyable. No trays so you had to run back and forth for tea/coffee, food etc. the dining area was nice with beautiful views across sea.
Main meals - you could have diner buffet style but at 35 euros per person, that’s very expensive when you have many lovely places to eat up the road costing 30 euros for 2! You also have area for el a carte which has to be booked in advance and shudder to think how much that will cost you.
Nice veranda out front overlooking sea and good for evening drink from bar. Wicker seats could do with cushions as tad uncomfortable.
Biggest drawback is the distance you have to walk to pool and private beach 1117 steps up/down hill
Commentaires de Gestion de l’hôtel
14 juill. 2024 par The White Rocks Team, Gestion de l’hôtel
Dear Gillian,Thank you for taking the time to share your review. Whilst we are glad that you loved some aspects of your stay we regret to hear that your overall experience was not up to our normal standards. We always strive to provide the best memorable stays for all our guests and we will work towards this direction based on your feedback.We do hope to have the chance to welcome you back again in future traves.Kind regards,The White Rocks Team
par un voyageur
Sadly…
Publié le 26 juin 2024 sur HotelsThe staff were all lovely and helpful.
My problem was that the hotel hasn’t changed much since I came 11 years ago. Amenities are bad. All in one shower, shampoo & conditioner on wall. Hairdryer from the 50’s which will dry your lashes. There was a wasp infestation in room. I spent 7 days looking over shoulder, cleaners did what they could but couldn’t open room window or balcony door. Every day we woke up in bathroom to a hornet or bee.
They charge extra for bungalow where it’s impossible to walk to in heat and where all the main problems occur. Safe is tiny, not big enough for an envelope handbag. Towels are tiny.
I hate writing bad reviews but for the price I’m so disappointed. View and staff made me stay on and not check out so bravo to them!! I hope owners modify and make this hotel better. Or adjust price to be for a 3 star!
Commentaires de Gestion de l’hôtel
3 juill. 2024 par The White Rocks Team, Gestion de l’hôtel
Dear Demi,Thank you for taking the time to review our hotel.Whilst we are pleased to hear that our staff's friendliness and helpfulness left a positive impression, we are sorry to see about the issues you encountered during your stay.The feedback with regards to the amenities is under review. Your comfort and safety are our top priorities, and we regret that we fell short in these areas. We have taken note of your concerns and we are actively working on updating our facilities to provide a more comfortable experience for our guests.The issue with the wasps has been already dealt with our pest control team to prevent such occurrences in the future. We are also reviewing our policy on room ventilation to ensure our cleaning staff can maintain a healthy and pleasant environment.Regarding the additional charges for the bungalows and the size of the safe and towels, we appreciate your feedback and will take it into consideration as we continue to improve our services and amenities.We understand your disappointment, especially considering the price paid, and we are sorry for not meeting your expectations. We are committed to making the necessary changes to enhance our guests' experience and ensure it reflects the value of our hotel.Thank you again for your constructive critiscism. We hope you might consider giving us another opportunity to provide you with a better experience in the future.Kind Regards,The White Rocks Team
par un voyageur
Publié le 26 juin 2024 sur Expedia
Our room and the hotel was lovely, but I did not appreciate the walk between the two or to the pool, beach bar and beach. A golf buggy service would go a long way to easing the steep hills and some steps to the beach rather than that slippery sandy slope would be good. My only other criticism was that the cooked breakfasts, especially the eggs, were not cooked fresh and were overcooked and cold. All the staff were lovely, friendly, efficient and cheerful. I particularly liked the bedding, want to know where I can get that bedspread?
Commentaires de Gestion de l’hôtel
3 juill. 2024 par The White Rocks Team, Gestion de l’hôtel
Dear Michael,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated the stunning views and amazing sunsets our cliffside location offers. We understand that navigating the various facilities can be a bit challenging and appreciate your patience with this.Your feedback about our breakfast is valuable to us, and we will be reviewing it to ensure we continue to improve and offer the best possible experience for our guests. We hope to welcome you back soon for another wonderful stay!Kind regards,The White Rocks Team
par un voyageur
Publié le 25 juin 2024 sur Hotels
My sister and I had an amazing stay at this beautiful hotel. Everything was superb.
Commentaires de Gestion de l’hôtel
27 juin 2024 par The White Rocks Team, Gestion de l’hôtel
Dear mrs Fountain,Thank you for your wonderful review!We are delighted to know that you had a superb stay!We hope to see you back again soon!Kind regards,
par un voyageur
Publié le 19 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par The White Rocks Team, Gestion de l’hôtel
Dear Becky,Thank you for rating us with 10!We are delighted to see that your stay was an enjoyable one and we look forward to welcoming you back again in the future.Kind regards
