Note fondée sur 851 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Management, Gestion de l’hôtel
Thank you for the feedback, we appreciate the time that was taken to rate your stay.
par un voyageur
Publié le 23 nov. 2021 sur Expedia
Belle endroit pour un cours séjour
Commentaires de Gestion de l’hôtel
2 déc. 2021 par Radisson Hotel, Gestion de l’hôtel
Thank you for your review we appreciate your business and look forward to your return
par un voyageur
Publié le 21 déc. 2024
Commentaires de Gestion de l’hôtel
24 déc. 2024 par Management, Gestion de l’hôtel
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work.
par un voyageur
Publié le 3 nov. 2024
The hotel and room were nice and clean. The room had no dressers to put your clothes away. There is no free continental breakfast. When we checked in the desk clerk did not check to see that we had already paid for our 2-night stay online through Travelocity. He said he had to charge us $50 per night for "incidentals" which is a lot. We paid but later found out that he double charged us for the room we already paid for. I had to call and speak to Alyssa to get a refund but still have not received it to this day.
Commentaires de Gestion de l’hôtel
6 déc. 2024 par Oneida Casino Hotel, Gestion de l’hôtel
Thank you for your review.We utilize all reviews with our management team to improve service and also for future renovations of the hotel to meet and exceed all of our guest expectations.We appreciate your feedback
par un voyageur
Publié le 21 oct. 2024
This was a great hotel maybe a little pricey but we were here for the Packers game
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Oneida Casino Hotel, Gestion de l’hôtel
Thank you for your review.We appreciate your business and look forward to your return.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Oneida Hotel, Gestion de l’hôtel
Thank You for your review. We appreciate your business and look forward to your return.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Pretty everything you need is right there.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Oneida Hotel, Gestion de l’hôtel
Thank you for your review. We appreciate your business and look forward to your return
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Oneida Hotel, Gestion de l’hôtel
Thank you for your review. We appreciate your business and look forward to your return
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Oneida Hotel, Gestion de l’hôtel
Thank you for your review. We appreciate your business and look forward to your return
par un voyageur de Chicago
Publié le 22 sept. 2024 sur Expedia
This has been a regular stop when I pick up or drop my child off at college, however; the last few visits I have noticed that I have had to notify them that I am being double charged. I will pay for my room through a 3rd party such as Expedia and when I get to the hotel, they charge me for the same room again. Even when I have shown them that the room is paid for, they do not reverse my charge for several days later. Even though I enjoy the room and the closeness to the casino, I do not think I will be returning.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Oneida Hotel, Gestion de l’hôtel
Thank you for your review. Please feel free to contact the hotel front office manager regarding any billing issues so they can be resolved.We appreciate your business.
