Note fondée sur 119 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 juin 2022 sur Hotels
Very comfortable stay excellent price great location.
Commentaires de Gestion de l’hôtel
10 juill. 2022 par Simon, Gestion de l’hôtel
Thanks for the positive rating! Hope to welcome you again soon. Regards, Simon
par un voyageur
Oyo hotel, greenock
Publié le 6 juin 2022 sur HotelsStaff very helpful and friendly. Lovely white towels in room. A continental breakfast was available. The room we had was rather small and so was the bed. I think it should be used as a single room, but for 2 nights we managed. The lift in hotel seemed to be out of order, and there are about 20 steps to first floor. Near harbour with a Lidl store 2 minute walk. A 10 minute walk to shopping mall and town centre. Had a very pleasant stay and would definitely recommend. Weather was also a bonus
Commentaires de Gestion de l’hôtel
11 juin 2022 par Simon, Gestion de l’hôtel
Thank you for rating us with such awesome words, Jean! We will strive to keep up with your expectations every time. Regards, Simon
par un voyageur
Publié le 2 juin 2022 sur Hotels
I wasn't there long, but they were very welcoming
Commentaires de Gestion de l’hôtel
11 juin 2022 par Ammy, Gestion de l’hôtel
Hi, Ray! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
par un voyageur
Publié le 29 mai 2022 sur Expedia
Great hotel for the price, has everyone you need & close to local pubs/bars and public transport! Would recommend and will be staying again in future
Commentaires de Gestion de l’hôtel
11 juill. 2022 par jan, Gestion de l’hôtel
Thanks for such a lovely review, Callum! Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Jane!
par un voyageur
Good hotel
Publié le 20 mai 2022 sur HotelsGood clean hotel, shame kitchen wasn't open but all in all good service
Commentaires de Gestion de l’hôtel
23 juin 2022 par Simon, Gestion de l’hôtel
Thank you for your appreciation, Brendan! We hope to give you consistent service every time. Regards, Simon
par un voyageur
Don't bring your family there.
Publié le 13 mai 2022 sur HotelsThe place is really old, falling apart and unkept. Things are really in a terrible condition such as broken shower head, mouldy bathroom seals, leaking radiators, taped up wall sockets, cables and wires hanging out, old musty and dirty carpets, stained beds with cheap mattresses. The breakfast was not cooked, it consisted of a paper bag left outside the door containing croissant, pan au chocolat, yoghurt and a juice all from lidl. The people working there were nice but that was the only redeeming quality.
Commentaires de Gestion de l’hôtel
14 mai 2022 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
par un voyageur
Lovely staff, shame about everything else
Publié le 28 févr. 2022 sur HotelsFirstly, I would say that without exception, each member of staff I encountered was polite, friendly and went above and beyond what I expected to help me. I made this booking very last minute due to cancellation of my forward travel. I had my bike with me and the staff put it in their store room over night.
There was a band on I think in the bar below and the music went on very late and was incredibly loud in my room. In the evening I couldn't get any hot water from the sink, but as the shower seemed hot I decided not to bother anyone as I was already dressed for bed after a super long day. By morning, I was sweaty (maybe there was a plastic cover on the mattress?), I'd struggled to sleep due to a combination of feeling alternately hot and cold all night in my very soft bed, and the huge sound bleed from the bar and other rooms. All I wanted was a shower. The water was freezing. I ran it for ten minutes then gave up.
I had high hopes for my continental breakfast which actually turned out to be a stale croissant and some pre packaged orange juice with a yoghurt (I'm dairy free) in a paper bag, left outside the room.
I decided to cut my losses at around 9am. I couldn't find any staff, no one answered the door bell, no one answered the reception phone number so eventually I had to ring the number for the manager. She was ever so polite but had clearly been asleep and she had to call someone else to bring my bike so I could finally leave. I won't be back.
Commentaires de Gestion de l’hôtel
1 mars 2022 par Cheshta, Gestion de l’hôtel
Hi, Melanie! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy
par un voyageur
Great value
Publié le 21 févr. 2022 sur HotelsI stayed here to go on a night out with friends. The price was great, the room was warm and clean. Staff were really nice. I’d stay here again.
Commentaires de Gestion de l’hôtel
22 févr. 2022 par Jane, Gestion de l’hôtel
We are happy to see you liked the stay, Karen! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!
par un voyageur
Publié le 4 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2022 par Jane, Gestion de l’hôtel
Hi, Scott! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!
par un voyageur
Publié le 15 nov. 2021 sur Hotels
Excellent location, very friendly and helpful staff.
Small adjustments will bring about big improvements.
A bargain for the price and would definitely book this hotel again.
Commentaires de Gestion de l’hôtel
16 nov. 2021 par Bryce, Gestion de l’hôtel
Hi Melvyn, That is what we love to hear from our valued guests. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Bryce